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Dr. Kristi Kern, DO

Dr. Kristi Kern, DO

Sports Medicine*

Dr. Kristi Kern, DO is a sports medicine specialist in Grand Rapids, MI. She is affiliated with University of Michigan Health West. She is accepting new patients and telehealth appointments.

4.4 Star Rating
Based on 32 reviews 4.4 Star Rating (32 reviews)

Practice

4300 Cascade Rd SE Ste 101 Grand Rapids, MI 49546
Telehealth available

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At a Glance

  • Areas of Expertise
    Dr. Kern specializes in the areas of Family Practice/OMT & Sports Medicine. See board certifications
  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Hospital Satisfaction
    Patients said they were highly satisfied at this doctor's hospital. See hospitals
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Dr. Kern's Reviews

Likelihood to recommend Dr. Kern

4.4
32 ratings, 13 with a written review
5 star
84%
84%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
16%
16%

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Not Great
I have dealt with a lot of chronic pain while Dr. Kern has been my PCP over the last 15ish years. While she was always willing to refer me to various specialists, there were never any answers or resolutions, and I never felt that there was any extra effort from her to try to figure out the root issue and provide me with some relief. She explored a few major options of what could be causing the issue, but when those proved to not be it, she went no further. Some very serious blood work results were completely ignored by here and are just coming to my attention now after seeing other providers. And while she knows I have never been a fan of medication or the like, that is often all she has to recommend for most things that she did try to address. I used to appreciate Dr. Kern’s bedside manner, but it has become increasingly difficult over the years to make an appointment with her due to high demand and appointments have become incredibly rushed. Nobody looks at your chart pre-appt.
What went well
No results
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
Helpful
Leah – Dec 14, 2023
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She is absolutely amazing! I’ve been seeing her for about 10 years and I’ve never had an issue with her! She’s always very friendly, great with kids, and always listens to your concerns. She’s very good about getting back to you in a timely matter and is great about explaining results. By far the best providers I’ve ever encountered in my life. She also has an amazing team of P.As, MAs, which always is a bonus!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
2 others found this helpful
Helpful
Oct 03, 2021
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Dr Kern is a great doctor. She listens to what you have to say and her exams are thorough. She looks at the whole and does not simply treat the symptom(s). I have had amazing medical care since I switched to her and am glad I did. It is sometimes difficult to get an appointment, but when I’ve had serious issues she will work me in. I also am pleased with the emessages, which are answered promptly. I would highly recommend Dr Kern!
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • Difficult to schedule appointment
1 other person found this helpful
Helpful
Alicia R – Jun 25, 2021
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Excellent! A+
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Patrick Purgiel in Hastings, MI – Dec 17, 2018
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I took my special needs child to this Dr. An intern was shadowing the Dr for the day. My child repeated a story she'd previously told the Dr to the intern who was typing. The Dr got short with my child & finished her story for her & then said, "RIGHT?" I could tell my child was choking back tears. We have a new Dr. Don't bring a mildly autistic child to a sports Dr from small town who needs to grow up. Message to K.Kern: ANYONE can have a special needs child.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
3 others found this helpful
Helpful
Grand Rapids MI – Apr 11, 2017
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Impatient. Sarcastic comments to my child. Self important.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
2 others found this helpful
Helpful
Berrien Springs, MI – Apr 09, 2017
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Dr Kern is one of the best doctors I've ever been to. She never makes you feel like something isn't important and she never rushes you. She caring, compassionate, kind... I'm glad I switched to her last year.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 others found this helpful
Helpful
Barbara Nelson in Grand Rapids, MI – Feb 04, 2017
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She is the best doctor in this city - hands down. I had gone to another physician and had several misdiagnoses leading to some pretty severe life threatening consequences. She took the time to listen, ask questions and was able to manage my care to get me the best possible result. I should be paralyzed and in a coma from an embolism but thankfully I found Dr. Kern.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 others found this helpful
Helpful
Thankful in Grand Rapids, MI – Oct 06, 2016
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Very sweet, knowledgeable, and professional; she devotes to her patients all the time they need, and listens attentively, with a genuine interest. Her support staff could be a bit nicer and more compassionate, but Dr. Kern is well worth that minor inconvenience.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
D.I. in Grand Rapids, MI – Sep 16, 2016
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Dr. Kern is very knowledgeable, and more than willing to explain her thoughts regarding health concerns. She is also willing to discuss and explore options. I have recommended her to my friends in the area!
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Grand Rapids, MI – Aug 31, 2016
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She is a great provider for our kids!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Heather in Grand Rapids, MI – Apr 08, 2016
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I have been a patient of Dr Kern's for several years. She is an outstanding physician and very caring. I have never felt rushed or dismissed and she is always listening. I would recommend her to anyone.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Laura in Grand Rapids Michigan – Jan 20, 2016
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Dr. Kern is the best PCP out there! She helped to obtain the treatments I needed that saved my life twice in just 2014.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jacquelin Carpenter in Woodland, MI – Jan 02, 2016
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Leave a review

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About Me

care philosophy

As an osteopathic physician, I studied how to care for the entire patient – mind, body and spirit. I feel all these facets of a person play a role in his or her health. I’ve found that patients also feel these aspects are important...read more

biography

Growing up in a small community, I knew I wanted to do something to serve the people in the area. I decided to become a doctor and eventually chose family practice so I could care for entire families.

I went to Alma College as an...
read more
  • Sports Medicine

  • Osteopathic Manipulative Therapy

  • Family Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Michigan State University College Of Osteopathic Medicine

    Medical School
American Osteopathic Association®
American Osteopathic Board of Family Physicians®
Family Practice/OMT
Sports Medicine
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Locations

Practice

Office4300 Cascade Rd SE Ste 101 Grand Rapids, MI 49546
1

Practice

Pediatric Cardiology In Grand Rapids1310 E Beltline Ave SE Grand Rapids, MI 49506
2

Practice

University Of Michigan Health-West5900 Byron Center Ave SW Wyoming, MI 49519
3

Practice

Aquinas College Inc1700 Fulton St E Grand Rapids, MI 49506
4

Affiliated Hospitals

  • University of Michigan Health West

    5900 Byron Center Ave SW
    Wyoming, MI 49519

    How patients felt about the care they received at this hospital.

    90%
    Patients said they were given information about recovering at home

    6% higher than the national average

    76%
    Patients said that doctors always listened to them and explained things well
    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality