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Dr. Kristin Philbrick, MD

Dr. Kristin Philbrick, MD

Family Medicine*

Dr. Kristin Philbrick, MD is a family medicine physician in Salem, MA. She is affiliated with North Shore Medical Center. She is accepting new patients and telehealth appointments.

3.6 Star Rating
Based on 23 reviews 3.6 Star Rating (23 reviews)

Practice

47 Congress St Salem, MA 01970
Telehealth available

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Dr. Philbrick's Reviews

Likelihood to recommend Dr. Philbrick

3.6
23 ratings, 7 with a written review
5 star
57%
57%
4 star
4%
4%
3 star
9%
9%
2 star
0%
0%
1 star
30%
30%

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Save your time and money and go elsewhere
Always a long wait to be seen. Always only about five minutes of actually being seen. And doctor was very dismissive. Definitely operates as a clinic more about the bottom dollar and smooshing as many patients in a day than actual medical care. I guess go see her if you have absolutely no health concerns and just need a physical done and don’t mind also waiting well past your appointment time for mediocre care. I’m sorry if this sounds a little harsh, but unfortunately I wasted so much of my time trying to give her and this office a benefit of the doubt and ultimately wasted so much time and money.
What went well
  • Appointment scheduling
What could be improved
  • Office environment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
Helpful
Mar 21, 2023
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Dr. Philbrick is like an extended family member that I just so happen to have seen every once and while for my health needs. I truly love everyone that I’ve come in contact with at this doctors office. She’s watched both my children grow up into young adults and took the time to really know us as her patients. There isn’t a doubt in my mind that Dr. Philbrick absolutely cares the utmost about ALL of her patients. I’ve been sick many times in my life and she’s been there to help me pick up the pieces. The doctor is only as good as their patient, in my opinion. & I have not always been a great patient but she put up with me & my shenanigans for many years. For that I truly love her for being so understanding and patient with the patient. So, whoever wrote anything other than a positive review, couldn’t have known her much less given her a chance! Dr. Philbrick is as awesome as they come when it comes to doctors. Thanks Dr. Philbrick for your years of dedication to my family’s health!
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
May 27, 2019
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I actually just left her office earlier for my checkup. What I really love about Dr. Philbrick is that she listens and treats you like a person and not just the next appointment that she needs to get done in 15 min or less. I have gone through a few doctors that I was not fond of and am so happy I've found her! I really don't understand how anyone could give a bad review about her honestly.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Dawn Moore in Wentzville, MO – Sep 07, 2018
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Almost 2 years ago I made an appointment with Dr. Philbrick was trying to locate a Dr. in close distance to where I live. It took a while to get in as a new paitient. I was literally agast at Dr. Philbrick, she was side tracked and talked about how she was trying to find a way to spend more time with her children etc. etc. I can't blame her for that, but that is not why I was coming in to see her. At the end of the interview she advised me I might want to try the other female Dr. next door ?????
What went well
  • Office environment
  • Wait times
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
Helpful
J. H. in Wentville, Mo. – Nov 11, 2016
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Since the office moved it is very difficult to get in to see the doctor. The phone staff and nurse on phone determine how important your needs are. Send messages to the doctor and wait all day for a call back. Not the care I expect. End up going to urgent care to actually have an exam and discuss illness. Disappointed.
What went well
  • Office environment
  • Listened & answered questions
  • Appointment wasn't rushed
What could be improved
  • Difficult to schedule appointment
  • Staff wasn't friendly
  • Long wait times
2 others found this helpful
Helpful
anonymous patient in Wentzville MO – Aug 23, 2016
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This office is rediculous. I'm waiting 4 days for an rx refill and getting the run around the entire time. Office staff is rude, uncaring and unprofessional. This is the second experience I've had like this. I was referred to this dr by a frIend and initially loved her. But my experience as an actual patient has been awful. I do not recommend this dr or this practice.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
  • Long wait times
4 others found this helpful
Helpful
Formerly a patient – Aug 12, 2016
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The time management at this office is absurd! There is no reason I should be waiting OVER AN HOUR to be seen by Dr. Philbrick. Not to mention, not a single persons even apologized for the delay until I said something. This has happened multiple times & I will no longer return to this office. If you can't respect my time, I will not pay to be over an hour behind my own schedule.
What went well
  • Trusted the provider's decisions
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Staff wasn't friendly
  • Appointment was rushed
  • Long wait times
4 others found this helpful
Helpful
Millersville, MO – Jun 22, 2016
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About Me

biography

Dr. Kristin Philbrick, MD is a family medicine physician in Salem, MA. She is affiliated with North Shore Medical Center. She is accepting new patients and telehealth appointments.
  • Family Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Of Mn Med School

    Residency Hospital
  • University Of Missouri School Of Medicine

    Medical School
American Board of Medical Specialties®
American Board of Family Medicine®
Family Practice
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

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Locations

Practice

CVS Pharmacy #1126247 Congress St Salem, MA 01970
1

Practice

Office27 Congress St Ste 513 Salem, MA 01970
2