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Dr. Lana Pho, MD

Dr. Lana Pho, MD

Dermatology*

Dr. Lana Pho, MD is a dermatologist in Salt Lake City, UT. She is affiliated with medical facilities such as Intermountain Health McKay-Dee Hospital and Riverton Hospital. She is accepting telehealth appointments.

3.2 Star Rating
Based on 20 reviews 3.2 Star Rating (20 reviews)

Practice

389 S 900 E Salt Lake City, UT 84102
Telehealth available
(385) 282-2825

At a Glance

  • Area of Expertise
    Dr. Pho specializes in the area of Dermatology. • See board certifications
  • Friendly Staff
    Patients said the staff was friendly. • See reviews
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Top Hospital
    Outstanding Patient Experience Award™ • See hospitals
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Dr. Pho's Reviews

Likelihood to recommend Dr. Pho

3.2
20 ratings, 9 with a written review
5 star
55%
55%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
45%
45%

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Highly knowledgable and efficient
Dr Pho knows her stuff. She found a very abnormal cancer that I wouldn't have even known was an issue. I have come to her for about 10 years now, following her wherever in the state she was. I feel like she hears exactly what my concerns are, and is very thorough in skin checks so nothing is missed. Her level of thoroughness brings me a lot of peace of mind. While she is efficient with her time, I have never felt anything other than heard and well attended to.
What went well
  • I felt respected
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Sep 11, 2024
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She was dismissive, I was rushed. She spent less than 5 minutes with me and promptly left the room. Sent me away with a printout explaining skin bumps.
What went well
  • Wait times
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Jul 01, 2024
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Not trustworthy
As a patient accompanied by a family member, we found Dr. Pho to be a poor listener, condescending, oppositional, and constantly talking over either of us. She seemed to enjoy hearing herself talk and doing so while she worked at a super fast pace that made it impossible to have any meaningful interaction with her. She demonstrated no respect for either of us. Her demeanor was one of self importance with plenty of defensiveness added in. We made a mistake choosing to make an appointment with Dr. Pho. She is not trustworthy.
What went well
No results
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
May 04, 2024
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Did not prepare me for invasive exam
I was told I was making a 6 month followup on arm where she had successfully removed tumor. I got to 2nd exam and was told to strip to underwear and put on gown. When she came in, she briefly looked at arm, said it healed beautifully, then looked at and touched every part of my body without warning, asking or me being aware she was going to do so. She even removed the gown for a time, moved my underwear around my genitals for visual inspection and then did the same to the back of my underwear and I felt her fingers pry my buttocks apart briefly. I'm a sex assault survivor and all of this put me in a really bad place. JH SLC
What went well
No results
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Appointment was rushed
  • Didn't trust the provider's decisions
Helpful
James H – Apr 18, 2024
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Lacked empathy, concern, and no help given
Felt like after waiting months for an appointment that any concern I had was dismissed. Felt rushed. No empathy. Will never return to this physician and strongly do not recommend.
What went well
No results
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
3 others found this helpful
Helpful
Mar 16, 2024
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Fake listening, rushed, no empathy
The appointment was rushed. Her demeanor wasn’t authentic, multiple times she pointed me to printouts instead of answering my questions like a professional / expert that I was expecting to see. Felt zero empathy from her. Gave me basic information that I was already aware of or could easily find myself. Used excessive and unnecessary analogies to explain concepts like I wasn’t an adult capable of processing information. Waste of time.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Wait times
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Appointment was rushed
1 other person found this helpful
Helpful
Dec 28, 2023
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Rushed and didn't listen
Saw haw one time and wished I didn't waste my time with her. I went to see her about my acne but felt like she didn't have any answers except a topical cream i can get at a pharmacy. She did point put i had malasma but didn't offer out anything else. Thanks, I'm pretty sure it's from all my acne.
What went well
  • Staff friendliness
  • Wait times
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
L Miller – Apr 18, 2022
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Dr. Pho is thorough, professional, and has an excellent bed side manner.
What went well
No results
What could be improved
No results
Helpful
Mar 28, 2019
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Dr. Pho is an amazing dermatologist. She is knowledgeable and up to date, personable, and incredibly helpful when it comes to finding the right treatment, then working with insurance to get the treatment underway. I suffer from psoriasis and it is so incredible to have it under control for the first time in many years.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Ryan in Lehi, UT – May 17, 2016
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Know Before You Go

About Me

biography

Dr. Lana Pho, MD is a dermatologist in Salt Lake City, UT. She is affiliated with medical facilities such as Intermountain Health McKay-Dee Hospital and Riverton Hospital. She is accepting telehealth appointments.

  • Dermatology

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • City University Of New York School Of Medicine

    Medical School
American Board of Medical Specialties®
American Board of Dermatology®
- 
Dermatology
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Healthgrades receives board action history for physicians and physician assistants. The information displayed here is sourced from independent information providers, such as state board websites, and may not be the most up-to-date information. Healthgrades makes no representations with respect to the accuracy of any information provided here and assumes no responsibility or liability for such information.

Learn more about medical license public record check

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Locations

Practice

Salt Lake Clinic Independent Lab389 S 900 E Salt Lake City, UT 84102
1

Practice

Office50 N Medical Dr Salt Lake City, UT 84132
2

Practice

Edward W. Berry MD PC4403 Harrison Blvd Ste 3680 Ogden, UT 84403
3

Affiliated Hospitals

  • Riverton Hospital

    3741 W 12600 S
    Riverton, UT 84065
    Recipient of 3
    hospital awards

    Outstanding Patient Experience Award™ (2024, 2023, 2022)

    Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

    View all awards

    How patients felt about the care they received at this hospital.

    89%
    Patients said they were given information about recovering at home

    5% higher than the national average

    81%
    Patients said that doctors always listened to them and explained things well

    5% higher than the national average

    View all patient feedback

  • Intermountain Health McKay-Dee Hospital

    4401 Harrison Blvd
    Ogden, UT 84403
    Recipient of 19
    hospital awards

    America's 250 Best Hospitals Award™ (2025, 2024)

    Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

    Outstanding Patient Experience Award™ (2024)

    Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

    View all awards

    How patients felt about the care they received at this hospital.

    90%
    Patients said they were given information about recovering at home

    6% higher than the national average

    82%
    Patients said that doctors always listened to them and explained things well

    6% higher than the national average

    View all patient feedback

  • LDS Hospital

    8th Ave
    Salt Lake City, UT 84143
    Recipient of 5
    hospital awards

    Outstanding Patient Experience Award™ (2024, 2023, 2022)

    Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

    View all awards

    How patients felt about the care they received at this hospital.

    90%
    Patients said they were given information about recovering at home

    6% higher than the national average

    82%
    Patients said that doctors always listened to them and explained things well

    6% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality