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Dr. Laura Rush, DO

Dr. Laura Rush, DO

Family Medicine*

Dr. Laura Rush, DO is a family medicine physician in Palm Springs, CA. She is affiliated with Kaiser Permanente Moreno Valley Medical Center. She is accepting telehealth appointments.

3.4 Star Rating
Based on 14 reviews 3.4 Star Rating (14 reviews)

Practice

1100 N Palm Canyon Dr Palm Springs, CA 92262
Telehealth available

At a Glance

  • Area of Expertise
    Dr. Rush specializes in the area of Family Practice. See board certifications
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
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Dr. Rush's Reviews

Likelihood to recommend Dr. Rush

3.4
14 ratings, 10 with a written review
5 star
57%
57%
4 star
0%
0%
3 star
7%
7%
2 star
0%
0%
1 star
36%
36%

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Impressive Knowledge and Overall Care!
Just had my first visit with Dr. Rush at Kaiser. She made me feel safe and well cared for. Amazing patient compassion and medical knowledge.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
James H – Jun 13, 2022
James H, thank you for taking the time to leave... Read More
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eergeg
What went well
No results
What could be improved
No results
Helpful
Jan 27, 2022
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This doc is ridiculously overcommitted. She is impossible to get an appt with (literally, Kaiser told me she has no available appointments in the future). She takes weeks to respond to emails (a receptionist will respond within 48 hours but not answer the right questions and you can't reply to their emails). I've had a total of 2 phone appointments in 2 years and spoken with her for a total of 12 minutes. Take the cost of my health care coverage over two years and divide by 12. It works out to $5,600 per minute. She can't wait to get off the phone, by the way, and it's painfully obvious. So, if you like paying through the nose for health care coverage but don't actually ever want to see your doctor (it's ok, she doesn't want to see you either), you know where to go.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
3 others found this helpful
Helpful
Nicole Howson – Oct 02, 2021
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So far, so good! Attentive, efficient, doesn't immediately prescribe medications when alternative treatment options are available. I hate to take medications, so her approach is perfect for me - AND EFFECTIVE.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Jul 16, 2020
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As a fairly new CA resident, I’ve quickly become a big fan of Dr. Rush and Kaiser. She is extremely professional, thorough and has a natural ease with her patients. She takes time to inquire about my overall well being rather than focus on only my physical condition. I highly recommend her!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
3 others found this helpful
Helpful
April – Jul 04, 2019
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I saw her two times And she had completely different personalities. She screwed up my prescription refill wrote it for short acting instead of suspended released Could have killed me would not respond to any of my messages. Did not keep our phone appointment. Then when I made a complaint about her to Kaiser she retaliated by putting lies in my chart that I was an IV heroin addict. I’ve never done heroin in my life....who does she think she is? Slander, beware!
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
3 others found this helpful
Helpful
Dhyana Walker in Palm Desert, CA – Jan 23, 2019
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I have had Dr Rush as my PCP for over a year now. Every time I get tests done, I have to repeatedly call and/or email the office in order to get the results. They frequently don’t return calls or messages, and I had to wait weeks to get results back. The care the provide is seriously lacking, and no one takes responsibility and follow up with patients. Communication is awful and it is impossible to contact Dr Rush directly unless you make an in-person visit. Would not recommend.
What went well
  • Wait times
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
5 others found this helpful
Helpful
LL in CA – Oct 11, 2018
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I had a doctor that was absolutely amazing and when I relocated to Palm Springs I was certain that I would not find the same level of care. I'm so happy that I found DR. Rush. I know how important good medical care is and I couldn't be happier.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
April Castleman in Palm Springs – Mar 08, 2018
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Absolutely Awesome Dr. She's very kind and understanding, and..she listens to her Patients, it's been a long time since I've had a Dr. whom makes me feel like a human being and her staff is wonderful too, it's always a warming experience,no matter the occasion.. thank you all for such wonderful proffesionalism
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
5 others found this helpful
Helpful
Palm Springs – Jul 18, 2017
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I saw Dr. Rush for 3 mos. with the same symtoms, low grade temp. swelling of abdomen, swelling of legs, shortness of breath, heavy yellow vaginal discharge. I was treated for bronchitis, & a uti - I ended up in the hospital for 30 days with numerous infections, a 14 milimeter absess, fluid on the lungs. I would not recommend Dr. Rush as she was unable to diagnose any of my problems..
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
  • Appointment wasn't rushed
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
5 others found this helpful
Helpful
Maria Alterio in Palm Desert, CA – Apr 09, 2016
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About Me

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Health care leader whose mission is to keep you healthy. Under-one-roof convenience, 24-hour advice nurse, and online access to manage your health - anytime.
  • Family Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Western University Of Health Sciences

    Medical School
American Board of Medical Specialties®
American Board of Family Medicine®
Family Practice
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

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Locations

Practice

FCPP Internal Medicine-Palm Springs1100 N Palm Canyon Dr Palm Springs, CA 92262
1

Practice

Kaiser Permanente Pharmacy #86875036 Gerald Ford Dr Palm Desert, CA 92211
2
Radiology/Diagnostic Imaging-4950 Sunset Blvd. At Los Angeles Medical Center4950 W Sunset Blvd Fl 3 Los Angeles, CA 90027
3

Practice

Kaiser Permanente Riverside Medical Center10800 Magnolia Ave Riverside, CA 92505
4

Affiliated Hospitals

  • Kaiser Permanente Moreno Valley Medical Center

    27300 Iris Ave
    Moreno Valley, CA 92555

    How patients felt about the care they received at this hospital.

    87%
    Patients said they were given information about recovering at home
    79%
    Patients said that doctors always listened to them and explained things well

    1% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality