Dr. Lauren McDowell-Jacobs, MD
General Surgery*
25+ years of experience
Accepting new patients
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Dr. Lauren McDowell-Jacobs, MD
General Surgery
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Dr. Lauren McDowell-Jacobs, MD is a general surgeon in Salisbury, NC and has over 25 years of experience in the medical field. She graduated from University of Miami Miller School of Medicine in 1995. She is affiliated with Novant Health Rowan Medical Center. She is accepting new patients.
2.8 Star Rating
Based on 36 reviews 2.8 Star Rating (36 reviews)
Locations
Novant Health Rowan Medical Center Wound Care
At a Glance
- Good Communication • Patients said there was good doctor communication at the hospital. See hospitals
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Dr. McDowell-Jacobs' Reviews
Likelihood to recommend Dr. McDowell-Jacobs
2.8
36 ratings, 14 with a written review
| 5 star | 39% | 39% |
| 4 star | 6% | 6% |
| 3 star | 0% | 0% |
| 2 star | 6% | 6% |
| 1 star | 50% | 50% |
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Gall bladder surgery
What went well
- I felt respected
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
2 others found this helpful
Helpful
Aug 22, 2023
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We came up with a game plan that I think we both were happy with
What went well
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
What could be improved
No results
1 other person found this helpful
Helpful
Anonymous – Jun 06, 2023
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The doctor explained everything to me
What went well
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
What could be improved
No results
2 others found this helpful
Helpful
Anonymous – Jun 06, 2023
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I felt very comfortable when speaking with the DR
What went well
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
What could be improved
No results
Helpful
Anonymous – May 24, 2023
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She did a very good job explaining the situation to me as well as the precautions I should take before and after surgery.
What went well
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
What could be improved
No results
1 other person found this helpful
Helpful
Mar 25, 2023
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Already recommended to my wife
What went well
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
What could be improved
No results
1 other person found this helpful
Helpful
Mar 24, 2023
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Dr. McDowell-Jacobs was amazing! She was extremely knowledgeable and straight forward, I felt very comfortable with her as my surgeon. She did an amazing job, I like her confidence, it is reassuring.
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
Aug 07, 2019
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This was the worst experience that I have ever had with a physician. She was very rude. She was uncertain of my diagnosis and did not know what to do to help me. She acted like I was a burden on her time.
What went well
No results
What could be improved
- Didn't listen or answer questions
- Didn't explain conditions well
- Appointment was rushed
- Didn't trust the provider's decisions
- Long wait times
9 others found this helpful
Helpful
OH – Feb 20, 2019
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Dr. Mcdowell-Jacobs was very condescending and rude. She treated her staff like crap when I was there and when I went for a second opinion she canceled my next Appointment and acted very petty.
What went well
No results
What could be improved
- Office environment
- Difficult to schedule appointment
- Didn't listen or answer questions
- Didn't explain conditions well
- Staff wasn't friendly
- Appointment was rushed
- Didn't trust the provider's decisions
9 others found this helpful
Helpful
Horrible people skills in Mt Vernon – Aug 18, 2018
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I took my 85 year old mother to see Dr. McDowell-Jacobs on a referral from her primary provider. My parents and I waited 90 minutes passed our scheduled appointment to see the physician. The office staff was apologetic for the wait and offered us water. Dr. McDowell-Jacobs stormed into the room, did not apologize, and did not introduce herself. In my opinion she was disrespectful to my elderly mother. She was with us less than 10 minutes and no physical exam was done.
What went well
- Office environment
- Staff friendliness
What could be improved
- Difficult to schedule appointment
- Didn't listen or answer questions
- Didn't explain conditions well
- Appointment was rushed
- Didn't trust the provider's decisions
- Long wait times
14 others found this helpful
Helpful
mt. vernon, OH – Jul 10, 2017
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So rude. She is abrupt and curt. Does not take the time to explain things. I went in for a cyst on my breast and she never even looked at it. She decided I needed surgery on my esophagus instead. Something called lap Nissan. Had nothing at all to do with why I came in to see her. She was ready to schedule this surgery that day without even giving me an endoscopy or any other pretests. Scary woman.
What went well
No results
What could be improved
- Office environment
- Difficult to schedule appointment
- Didn't listen or answer questions
- Didn't explain conditions well
- Staff wasn't friendly
- Appointment was rushed
- Didn't trust the provider's decisions
- Long wait times
14 others found this helpful
Helpful
Gambier, OH – Jul 06, 2017
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Dr. McDowell-Jacobs was my surgeon, she was direct and to the point, but was also kind and understanding, she did a great job, i would defintely recommend her. I waited less than 15 minutes to get in for my appts. unless she had emergency surgery, but still got in quicker than expected. Her staff treated me great and were always considerate of my concerns.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
1 other person found this helpful
Helpful
TeresaP in Mount Vernon, OH – May 18, 2017
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Nasty rude woman, thinks her time is more important than anyone else's. Treats people in the community terribly. Looks down on her patients and others. Will NEVER go back. The hospital needs to be aware of how she treats people.
What went well
No results
What could be improved
- Office environment
- Difficult to schedule appointment
- Didn't listen or answer questions
- Didn't explain conditions well
- Appointment was rushed
- Didn't trust the provider's decisions
- Long wait times
12 others found this helpful
Helpful
Howard. Oh – May 06, 2017
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Spent less than 10 minutes with me as a new patient (after a 1 hour and 20 minute wait). Did not give me all the information regarding a procedure she wanted me to do which led to confusion in scheduling. Rude, short, did not listen to any concerns. Threw a small temper tantrum when I said I would like to see another doctor.
What went well
- Office environment
- Appointment scheduling
- Staff friendliness
What could be improved
- Didn't listen or answer questions
- Didn't explain conditions well
- Appointment was rushed
- Didn't trust the provider's decisions
- Long wait times
19 others found this helpful
Helpful
Meg E in Mount Vernon, OH – Feb 19, 2016
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Likelihood of recommending Dr. McDowell-Jacobs to family and friends is 2.7777777 out of 5
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About Me
biography
Dr. Lauren McDowell-Jacobs, MD is a general surgeon in Salisbury, NC and has over 25 years of experience in the medical field. She graduated from University of Miami Miller School of Medicine in 1995. She is affiliated with Novant Health Rowan Medical Center. She is accepting new patients.General Surgery
*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.
University Of Miami Miller School Of Medicine
Medical School, 1995
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
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Affiliated Hospitals
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How patients felt about the care they received at this hospital.
86%Patients said they were given information about recovering at home2% higher than the national average
80%Patients said that doctors always listened to them and explained things well4% higher than the national average
Learn more about how Healthgrades measures Hospital Quality