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Dr. Lee Jackson, MD
Ophthalmology*
25+ years of experience
Dr. Lee Jackson, MD is an ophthalmologist in Mesa, AZ and has over 25 years of experience in the medical field. She graduated from COOK COUNTY HOSPITAL / SCHOOL OF XRAY TECHNOLOGY in 1996. She is affiliated with Banner Baywood Medical Center. She is accepting new patients.
4 Star Rating
Based on 23 reviews 4 Star Rating (23 reviews)
Practice
4824 E Baseline Rd Ste 110 Mesa, AZ 85206Compare Dr. Lee Jackson, MD with other Ophthalmologists near you
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Dr. Jackson's Reviews
Likelihood to recommend Dr. Jackson
4.0
23 ratings, 10 with a written review
| 5 star | 65% | 65% |
| 4 star | 9% | 9% |
| 3 star | 4% | 4% |
| 2 star | 0% | 0% |
| 1 star | 22% | 22% |
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Dr. Jackson and her staff were knowledgeable and wonderful to me. As a Canadian snowbird I was impressed how quickly I was seen and happy with the caring manner is which I was treated.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Wanda in Mesa, AZ – Nov 12, 2018
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I have never had anything but excellent helpful service with Dr Jackson and staff
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Sep 27, 2018
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My husband and I visited Dr. Jackson for medical examination of our eyes as well as eye refraction. She had to redo both of our eye glass prescriptions when our new glasses did not provide clear vision for us. The new glasses still are not correct. She diagnosed me with glaucoma and scheduled me for SLT. So we went to another ophthalmologist for a second opinion. He performed additional tests and reviewed my diagnosis and determined I did not have glaucoma and did not need treatment.
What went well
No results
What could be improved
- Staff wasn't friendly
- Didn't trust the provider's decisions
- Long wait times
2 others found this helpful
Helpful
Kyong Kim in AZ – May 24, 2018
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My wife and I like and trust all our doctors, but......... WE LOVE DR. JACKSON !!!!!! She is like family to us and her skill (my wife and I have both had cataract surgery) and knowledge are of the highest order.
The office staff are efficient, kind, and know their stuff too.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
2 others found this helpful
Helpful
Craig Robbins in Chandler, AZ – Apr 11, 2017
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Dr Jackson performed Pinguecula surgery on my right eye. The eye healed nicely. She provided detailed information prior to the surgery. Very knowledgable and experienced.
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
Denver, CO – Feb 07, 2017
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Knowledgeable
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Jon in Phoenix, AZ – Aug 26, 2016
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She gave me the wrong Rx and her assistant yelled at me because I didn't take more time off from work to go back to a doctor who failed in her performance so I don't want to waste more of my time. Practice Administrator said she'd get back to me has been dodging me for well over a week.
What went well
- Wait times
What could be improved
- Office environment
- Difficult to schedule appointment
- Didn't listen or answer questions
- Didn't explain conditions well
- Staff wasn't friendly
- Appointment was rushed
- Didn't trust the provider's decisions
3 others found this helpful
Helpful
Theresa in Phoenix, AZ – Aug 05, 2016
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Performed unnecessary surgery. Poor organization. Lack of knowledge of all staff as well. Very personable but I prefer a knowledgeable Optalmologyst. Appointment very easy to schedule now I understand why. Explains condition but from one appointment to the next can contradict herself showing lack of all essential skills and knowledge. Very gentle and very anxious.
What went well
No results
What could be improved
- Office environment
- Difficult to schedule appointment
- Didn't listen or answer questions
- Didn't explain conditions well
- Appointment was rushed
- Didn't trust the provider's decisions
3 others found this helpful
Helpful
Mesa, AZ – Jul 09, 2016
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Dr. Jackson is very caring. She explains things in a way one can easily understand. Her office staff is not very helpful. Were it not for the front office staff I would still be going to Dr. Jackson.
What went well
- Office environment
- Listened & answered questions
- Explained conditions well
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
- Difficult to schedule appointment
- Staff wasn't friendly
- Long wait times
Helpful
Sharron H in Gilbert, AZ – Jun 10, 2016
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Dr. Jackson is focussed committed and talented. I trust her explicitly
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Earl James Travis in Mesa, AZ – May 28, 2016
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Leave a review
How was your experience with Dr. Jackson?Overall Patient Satisfaction
23responses
Likelihood of recommending Dr. Jackson to family and friends is 3.9565217 out of 5
About Me
biography
Dr. Lee Jackson, MD is an ophthalmologist in Mesa, AZ and has over 25 years of experience in the medical field. She graduated from COOK COUNTY HOSPITAL / SCHOOL OF XRAY TECHNOLOGY in 1996. She is affiliated with Banner Baywood Medical Center. She is accepting new patients.Ophthalmology
*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.
Cook County Hospital / School Of Xray Technology
Medical School, 1996
National Board of Physicians and Surgeons®
National Board of Physicians and Surgeons®
-
Ophthalmology
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
Healthgrades receives board action history for physicians and physician assistants. The information displayed here is sourced from independent information providers, such as state board websites, and may not be the most up-to-date information. Healthgrades makes no representations with respect to the accuracy of any information provided here and assumes no responsibility or liability for such information.
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Affiliated Hospitals
- Recipient of 7
hospital awardsView all patient feedbackHow patients felt about the care they received at this hospital.
85%Patients said they were given information about recovering at home1% higher than the national average
68%Patients said that nurses always listened to them and explained things well7% lower than the national average
Learn more about how Healthgrades measures Hospital Quality
Compare Dr. Lee Jackson, MD with other Ophthalmologists near you
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