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Dr. Lena Rydberg Freese, DO

Dr. Lena Rydberg Freese, DO

Internal Medicine*

Dr. Lena Rydberg Freese, DO is an internist in West Des Moines, IA. She is affiliated with UnityPoint Health-Iowa Methodist Medical Center. She is not accepting new patients.

3.8 Star Rating
Based on 12 reviews 3.8 Star Rating (12 reviews)

Practice

5950 University Ave Ste 151 West Des Moines, IA 50266
Telehealth available

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Dr. Rydberg Freese's Reviews

Likelihood to recommend Dr. Rydberg Freese

3.8
12 ratings, 7 with a written review
5 star
58%
58%
4 star
17%
17%
3 star
0%
0%
2 star
0%
0%
1 star
25%
25%

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Excellent Physician
Dr. Rydberg is an attentive listener, manages our chronic illnesses well and always follows through. She follows up with us at home even when we don’t expect her to do so. She is consistently compassionate and considerate. Her schedule is managed well and time in the office is well spent. All members of her team work well together.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Feb 29, 2024
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NEVER CALL BACK
I cannot tell you how frustrating the last two, working on 3 weeks have been for me. I had an opinion from a specialist, who then referred me to Rydberg as my PCP to confirm and get local care. Rydberg said she wasn't sure she agreed so she ordered labs she wanted, while the specialist had their labs coming in. It turned out that the labs came back to favor what the specialist said, and that specialist recommended an MRI, yet didn't feel comfortable writing one from out of state. He encouraged me to get the referral from PCP, whom I had just seen that same week. I called for NINE STRAIGHT BUSINESS DAYS and left a message each day! Each time the secretary stated she put "urgent" on my message and that the nurse wasn't available. Keep in mind all I wanted was a signature on a form the whole time. I called the "feedback line" even. Allison was responsive and said that they would call back. The next day they called and the nurse proceeded to tell me that she had HUNDREDS of messages in her
What went well
  • Appointment scheduling
What could be improved
  • I didn't feel respected
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
  • Long wait times
2 others found this helpful
Helpful
Jay K. – Jun 06, 2023
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Listens. Comprehensive. Smart.
I've been seeing Dr. Rydberg for several years now. I have varied autoimmune issues as well as with weight and issues concerning weight and Dr. Rydberg is consistent with my care, coordinates with my doctor at Mayo Clinic. I've had many doctors in my life due to frequent moves, including internationally, and my opinion is that she is very good at her job.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • Difficult to schedule appointment
Helpful
LJ – Dec 10, 2022
Thank you for taking the time to share your... Read More
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Dr Rydberg has treated me for a number of years now. She listens well and allows the patient’s knowledge to help guide her in her decisions. I have heart disease, diabetes, kidney disease and a cycle logical disorder. She keeps all of these in mind as well as all the many medication’s on mine as she works with me. She’s the best doctor I’ve ever had!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Diane – Nov 11, 2021
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For the past 4 + years DR Rydberg has managed by Diabetes. You can not find a better Internal medicine Doctor in all of Iowa
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Feb 08, 2021
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Dr. Rydberg is outstanding - a great physician, a caring person and with such strengths. I cannot recommend her more highly.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
4 others found this helpful
Helpful
Colin Scanes – Apr 27, 2020
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Arrogant.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
7 others found this helpful
Helpful
Eleanor W in Tucson, AZ – Apr 12, 2016
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About Me

care philosophy

Lena Rydberg, DO is board certified in Internal Medicine and a member of the American Medical Association and American College of Physicians. Prior to joining The Iowa Clinic. Dr. Rydberg practiced medicine in Tucson, Arizona. Dr. Rydberg believes...read more

biography

Lena Rydberg, DO is board certified in Internal Medicine and a member of the American Medical Association and American College of Physicians.
  • Internal Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Of Arizona

    Residency Hospital
  • Kansas City University

    Medical School
American Board of Medical Specialties®
American Board of Internal Medicine®
Internal Medicine
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

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Locations

Practice

Office5950 University Ave Ste 151 West Des Moines, IA 50266
1
The Iowa Clinic1410 SW Tradition Dr Ankeny, IA 50023
2
West Lakes Sleep Center LLC5950 University Ave West Des Moines, IA 50266
3

Practice

Office1215 Pleasant St Des Moines, IA 50309
4

Affiliated Hospitals

  • UnityPoint Health-Iowa Methodist Medical Center

    1200 Pleasant St
    Des Moines, IA 50309
    Recipient of 5
    hospital awards

    How patients felt about the care they received at this hospital.

    85%
    Patients said they were given information about recovering at home

    1% higher than the national average

    77%
    Patients said that doctors always listened to them and explained things well

    1% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality