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Dr. Lindsey Matthews, DO

Dr. Lindsey Matthews, DO

Family Medicine*

Dr. Lindsey Matthews, DO is a family medicine physician in Huntersville, NC. She is affiliated with Novant Health Presbyterian Medical Center. She is accepting new patients and telehealth appointments.

3.4 Star Rating
Based on 5 reviews 3.4 Star Rating (5 reviews)

Locations

Novant Health Primary Care Gilead

Novant Health Primary Care Gilead9930 Kincey Ave Ste 210 Huntersville, NC 28078
1

At a Glance

  • Area of ExpertiseDr. Matthews specializes in the area of Family Practice. See board certifications
  • Friendly StaffPatients said the staff was friendly. See reviews
  • Offers TelehealthThis doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Hospital SatisfactionPatients said they were highly satisfied at this doctor's hospital. See hospitals

More Family Practitioners at Novant Health

Experience Check

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Dr. Matthews' Reviews

Likelihood to recommend Dr. Matthews

3.4
5 ratings, 4 with a written review
5 star
60%
60%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
40%
40%

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Dr. Matthews has been my doctor for a few years now and every visit she has taken time to get to know me and my medical history. Dr. Matthews spends a good amount of time with me on each visit.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Office environment
  • Long wait times
Helpful
Shelby B – Jan 28, 2024
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Excellent Health Care Provider.
I have been with Dr. Matthews for years, and have found her to be an excellent doctor, caregiver, listener. She makes appropriate referrals, and is responsive and engaged. I could not ask for a better doctor.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Cathy Pantano – Sep 19, 2023
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Only interested in billable hours. Doesn't listen to a thing you say.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
Helpful
former patient – Jul 10, 2023
We would like to learn more about your... Read More
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Disappointing
Dr. Matthews came in with a preconceived opinion of what I was there for for my visit, due to me being a regular Novant patient. She came in (wasn’t rude) and asked why I was being seen and when I went on to tell her, she stopped me and told me I was throwing a lot of things at her(not new information, they asked why I was scheduling, when I called for an appointment. Information that the doctor gets and reviews before they step into the room to see the patient). She then proceeds to dismiss my issues and reads off my past visits with certain specialists, said I should probably go back to them and told me that there’s nothing further she could do. This is frustrating as I was experiencing new problems of concern and she didn’t even attempt to look into it or at least hear me. Ridiculous!
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
Helpful
Fed up with Novant – Dec 21, 2022
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About Me

biography

Dr. Lindsey Matthews, DO is a family medicine physician in Huntersville, NC. She is affiliated with Novant Health Presbyterian Medical Center. She is accepting new patients and telehealth appointments.
  • Family Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

American Board of Medical Specialties®
American Board of Family Medicine®
Family Practice
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Affiliated Hospitals

  • Novant Health Presbyterian Medical Center

    200 Hawthorne Ln
    Charlotte, NC 28204

    How patients felt about the care they received at this hospital.

    85%
    Patients said they were given information about recovering at home

    1% higher than the national average

    78%
    Patients said that doctors always listened to them and explained things well

    2% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality