Dr. Lisen Liu, MD

Endocrinology, Diabetes & Metabolism*•Female•Age 63

Endocrinology, Diabetes & Metabolism*

Dr. Lisen Liu, MD is a diabetes & metabolism endocrinologist in Flushing, NY and has over 35 years of experience in the medical field. Dr. Liu has extensive experience in Diabetes & Glucose Monitoring, Osteoporosis & Screening, and Thyroid Disorders. She graduated from Jinzhou Medical College in 1985. She is affiliated with medical facilities such as Lenox Hill Hospital and Newyork-Presbyterian Queens. She is accepting telehealth appointments.

Dr. Lisen Liu, MD

Practice

13620 38th Ave Ste 6E Flushing, NY 11354
Telehealth availableTelehealth services available
(718) 939-2669
Telehealth availableTelehealth services available
(718) 939-2669

Hospital Highlight

Dr. Liu is affiliated with North Shore University Hospital Manhasset, a highly rated hospital.

At a Glance

  • Areas of Expertise
    Dr. Liu specializes in the areas of Diabetes, Metabolism & Endocrinology & Internal Medicine. • See board certifications
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Top Hospital
    America’s 100 Best Hospitals for Critical Care Award™ • See hospitals
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Dr. Liu's Reviews

Likelihood to recommend Dr. Liu

1.9
35 ratings, 15 with a written review
5 star
17%
17%
4 star
6%
6%
3 star
0%
0%
2 star
9%
9%
1 star
69%
69%

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Gets hostile if you ask questions. Have never physically exam me or ask me about my finger sticks.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
Helpful
Oct 25, 2023
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I have seen incompetent doctors before, but this doctor is a joke. Talking to her is like talking to someone who doesn't know anything about medicine. The receptionists are ridiculously rude. They think that their doctor or their office is hot and patients have no other choices on this planet. Oh, my god. How did this doctor graduate from medical school? What kind of training did the receptionists receive? Unbelievable.
What went well
No results
What could be improved
  • Office environment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Jason – Sep 03, 2020
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Can’t say much about the doctor but the receptionist, especially the one with the pink hair, is pretty rude to everyone. I wonder what the standard for professionalism is at this place. It’s pink... PINK!
What went well
No results
What could be improved
  • Office environment
  • Didn't listen or answer questions
  • Staff wasn't friendly
1 other person found this helpful
Helpful
Aug 13, 2020
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After waiting 45 min in a crowded waiting room during this panademic, and hearing the staff chatting about food, I was told they don’t take my insurance. Do not recommend at all.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
May 23, 2020
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expertiz for diabetes and thyroid cancer
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
john zhang in flushing, NY – Oct 05, 2018
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It’s a horrible experience! Never go back! Especially the front office, unfriendly, not professional! I will never go back there.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
1 other person found this helpful
Helpful
Mar 22, 2018
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Do not answer your question sincerely
What went well
  • Wait times
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
New York, NY – Nov 13, 2017
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She do care for patient with her heart. I have a thyroid problems for taking a medicine are more than 15 years. Because the drugs are side effects, I have been very suffering from whole body. The previous doctor never told me what is going on. Until One day I feel almost dying, rush to hospital but find nothing. I have been going through very difficult time because I can't walk, whole body was very weak. I am lucky that anther doctor find Dr. Liu for me. She saves my life with her good heart.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Hicksville – May 13, 2017
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Normally I don't leave bad reviews but it's not a pleasant visit at all. I know the process could be long for new patient but it took me around 2 hours to see the doctor even though I had an appointment. Also, you have to pay 200 deposit upfront in addition to copay either in cash or check. Otherwise you won't be able to see the doctor!
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
1 other person found this helpful
Helpful
Stan in Elmhurst – Feb 20, 2017
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1. Their receptionists don't know how to do their jobs. They don't know how to verify insurance info. They demand payment upfront. The whole office is trying to scam patients. 2. The office never called me and informed me that the lab result was ready unless I called them two weeks later.
What went well
  • Wait times
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
2 others found this helpful
Helpful
Tracy L in Flushing, NY – Aug 12, 2016
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Office staffs are not professional. They force me to pay deductible upfront even my insurance company explained to them that there was no deductible. They even refused to pay me back the payment even the insurance paid their claim. They failed to fax necessary reports to my surgeon and delayed my surgery. This doctor doesn't care about your health he only cares about the money. Worst office in NYC.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
4 others found this helpful
Helpful
Tony C in Queens, NY – Aug 12, 2016
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The doctor is fine. However, the office is under bad management. The front desk does not always answer patient's calls. About 50% of my calls during their office hours were not answered. I always arrived before my scheduled appointment, but I still waited for at least 40 minutes after my scheduled time. This office is the only one that requires me to pay $200 deposit in addition to the copay even after my insurance company told them on the phone that my deductible does not apply to office visit
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
2 others found this helpful
Helpful
Flushing, NY – Jul 28, 2016
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Avoid this doctor if you can. This doctor screwed up my wife's prescriptions a few times. Calling their front desk didn't help at all. The young girls at the front desk don't really know about basic concepts even. One didn't know the differences between CVS stores and CVS CareMark and told me that she knew what she was doing. The other didn't understand what 'generic' means. This doctor's office is the worst I have ever seen.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
3 others found this helpful
Helpful
Jason in Cambria Heights, NY – Jul 03, 2016
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Avoid this doctor if you can. This doctor screwed up my wife's prescriptions a few times. Calling their front desk didn't help at all. The young girls at the front desk don't really know about basic concepts even. One didn't know the differences between CVS stores and CVS CareMark and told me that she knew what she was doing. The other didn't understand what 'generic' means. This doctor's office is the worst I have ever seen.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
1 other person found this helpful
Helpful
Jason in Cambria Heights, NY – Jul 03, 2016
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Dr. Lisen Liu staff is horrible, nasty, disrespectful, uneducated, and extremely poor customer service. Dr. Lisen Liu needs to do something about her front staff. She will lose patient because of her secretary. Especially the one with the blond hair. Very nasty on the phone and in person. Your staff needs proper customer service training. ME AS A PATIENT WILL NEVER GO BACK TO THAT PRACTICE AGAIN! I WILL NEVER RECOMMEND ANYONE TO THAT LOCATION. NASTY! NASTY! FRONT DESK, HORRIBLE!!!!!!!
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
6 others found this helpful
Helpful
East Elmhurst, NY – Feb 05, 2016
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Know Before You Go

About Me

biography

Dr. Lisen Liu, MD is a diabetes & metabolism endocrinologist in Flushing, NY and has over 35 years of experience in the medical field. Dr. Liu has extensive experience in Diabetes & Glucose Monitoring, Osteoporosis & Screening, and Thyroid Disorders....read more

  • Endocrinology, Diabetes & Metabolism

  • Internal Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Jinzhou Medical College

    Medical School, 1985
American Board of Medical Specialties®
American Board of Internal Medicine®
- 
Diabetes, Metabolism & Endocrinology
- 
Internal Medicine
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Healthgrades receives board action history for physicians and physician assistants. The information displayed here is sourced from independent information providers, such as state board websites, and may not be the most up-to-date information. Healthgrades makes no representations with respect to the accuracy of any information provided here and assumes no responsibility or liability for such information.

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Focus on Graves' Disease

Locations

Practice

Joyce Cheung MD PLLC13620 38th Ave Ste 6E Flushing, NY 11354
1

Affiliated Hospitals

  • North Shore University Hospital

    300 Community Dr
    Manhasset, NY 11030
    Recipient of 19
    hospital awards

    Patient Safety Excellence Award™ (2024, 2023)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    Outstanding Patient Experience Award™ (2022)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    83%
    Patients said they were given information about recovering at home

    1% lower than the national average

    73%
    Patients said that doctors always listened to them and explained things well

    3% lower than the national average

    View all patient feedback

  • Lenox Hill Hospital

    100 E 77th St
    New York, NY 10075
    Recipient of 42
    hospital awards

    America's 100 Best Hospitals Award™ (2025, 2024, 2023)

    Top 5% in the nation for consistently delivering clinical quality

    America's 250 Best Hospitals Award™ (2025, 2024, 2023)

    Top 5% in the nation for consistently delivering clinical quality

    View all awards

    How patients felt about the care they received at this hospital.

    84%
    Patients said they were given information about recovering at home
    79%
    Patients said that doctors always listened to them and explained things well

    3% higher than the national average

    View all patient feedback

  • Newyork-Presbyterian Queens

    5645 Main St
    Flushing, NY 11355
    Recipient of 43
    hospital awards

    America’s 50 Best Hospitals for Surgical Excellence Award™ (2025)

    Top 5% in the nation for consistently delivering clinical quality

    America’s 100 Best Hospitals for Critical Care Award™ (2025)

    Top 5% in the nation for consistently delivering clinical quality

    View all awards

    How patients felt about the care they received at this hospital.

    82%
    Patients said they were given information about recovering at home

    2% lower than the national average

    75%
    Patients said that doctors always listened to them and explained things well

    1% lower than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality