Dr. Lori Schaen, MD
Dermatology*
25+ years of experience
Dr. Lori Schaen, MD is a dermatologist in Cincinnati, OH and has over 25 years of experience in the medical field. Dr. Schaen has extensive experience in Skin Cancer & Excision and Cosmetic Skin Procedures. She graduated from University of Cincinnati College of Medicine in 1997. She is affiliated with medical facilities such as Mercy Health-West Hospital and Mercy Health-Fairfield Hospital. She is accepting new patients.
3.8 Star Rating
Based on 29 reviews 3.8 Star Rating (29 reviews)
Practice
6480 Harrison Ave Ste 303 Cincinnati, OH 45247At a Glance
- Area of Expertise
- Explains Conditions Well
- Practices at Top Hospital
- Recent Reviews
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Dr. Schaen's Reviews
Likelihood to recommend Dr. Schaen
3.8
29 ratings, 20 with a written review
| 5 star | 69% | 69% |
| 4 star | 0% | 0% |
| 3 star | 0% | 0% |
| 2 star | 3% | 3% |
| 1 star | 28% | 28% |
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I saw Dr.Schaen for the first time today.I was concerned with a growth
on my face.
She was just as kind and pleasant, and caring as she could be!
I hadn't seen a dermatologist in many years,and am very glad to have found her!
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Dan Stein – Apr 05, 2025
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It appears my Google review might have been deleted, so I will continue my review here.
I have never felt more humiliated in my life! When trying to schedule an appointment, I was informed that Dr. Schaen (provider of my request) only has a few appointment times slotted for Medicaid and uninsured "Self-Pay" patients. At that point I wasn't exactly interested in an appointment any longer. However, I went ahead and waited to hear what the wait time for one of these appointments and I was given a ridiculously lengthy 3+ months. This Doctor has no problem sharing what her true priorties are , which are patients with insurance that she can sucker for money and claims! I want a doctor who is more interested in helping me! I have never felt so devalued for my success as a self-employed business owner.
What went well
No results
What could be improved
- Office environment
- Difficult to schedule appointment
- Didn't listen or answer questions
- Didn't explain conditions well
- Staff wasn't friendly
- Appointment was rushed
- Didn't trust the provider's decisions
Helpful
mira – Feb 08, 2025
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She is very likable and very thorough in her exams. Would highly recommend her.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
1 other person found this helpful
Helpful
tom and Rhonda Ferris – May 27, 2023
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She addressed all my concerns, question’s and problems. On time appointments with little to no waiting. Compliments on the staff also.
A+++ rating
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Terry – Jun 17, 2022
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I first went to Dr. Schaen in January 2022. My previous dermatologist had only done one, maybe two biopsies over many years. Dr. Schoen saw some suspicious spots and did four biopsies my first visit and found cancer on my ear. Dr. Schaen caught it before the cancer penetrated the surface layer of my skin. So, the fix was relatively easy since she caught it early. I want to thank Dr. Schaen for being so thorough.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Ron G. – Apr 12, 2022
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Great first visit. Dr Schaen was very thorough..answered all questions and took her time. I would highly recommend her to anyone looking for a dermatologist .
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Pat – Feb 16, 2022
Thank you for the nice review! I am glad you had... Read More
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Dr Schaen is thorough, pleasant and direct. She took the time to fully examine and review all the conditions she found and explained her recommended approach to them.
On our first visit, my wife and I expected maybe a 20 minute visit for the two of us.
Three hours later, after taking seven biopsies, we had a prioritized game plan for how we were going to approach each condition. This included a referral to a skin surgeon for a consultation on possible options. She even researched the medications she was recommending to see where the least cost option was. She also followed up with the surgeon and their recommendations and created a plan to do everything possible to reduce/eliminate issues before having to have surgery. Her concern and care for her patients was very evident and I certainly appreciated it.
It was with a sense of relief to know what the problems were and what we are going to do about them, starting right now!
I would highly recommend Dr Schaen to anyone.
What went well
- Explained conditions well
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Eric Rabenold – Jan 24, 2022
Thank you for taking the time to write such a... Read More
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This is quite the opposite experience of everyone else in town. After seeing Dr. Schaen several times in the past and referring many friends and family, I have heard only good things. Do not let such a negative outlook affect a future perspective on a well-respected and experienced dermatologist.
What went well
- Listened & answered questions
- Explained conditions well
- Appointment wasn't rushed
What could be improved
No results
2 others found this helpful
Helpful
Jan 08, 2022
Thank you for the nice post! I pride myself on... Read More
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Dr Schaen is a very professional,kind and competent doctor. I now send my whole family to her.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Jan 06, 2022
I appreciate the nice post. Thank you for... Read More
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Horrible, rushed, and totally unprofessional visit. I had three concerns: a spot on my face, a spot on my stomach, and a rosacea flare-up. Dr. Schaen told me that was too many and I would need another visit to address my issues. She said the spot on my face was a pimple, even though I pointed out it had been there well over a month. She told me she could scrape it off my face, and when I hesitated with a response, she told the nurse to write down that I refused a biopsy. Dr. Schaen said I needed laser treatments for my rosacea, and when I told her I had already had them and they did not work, she told me I needed more. I said I was not interested, and she clearly was not happy with that response. She then sat down two feet from me and removed her face mask. The office requires them, we are in the middle of skyrocketing Covid cases, and she takes off her mask and leaves it off until the visit is over. Clearly, this doctor and her dermatology group do not care about people.
What went well
No results
What could be improved
- Difficult to schedule appointment
- Appointment was rushed
- Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Dec 28, 2021
I feel horrible that any patient would feel the... Read More
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She is excellent, careful, and engaging
What went well
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
3 others found this helpful
Helpful
Tom S. – Jan 08, 2021
Thank you Mr. S! The staff and I enjoy taking... Read More
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Dr. Schaen took time to understand my situation and treated me effectively.
I recommend her without reservations.
What went well
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
3 others found this helpful
Helpful
Dec 13, 2020
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Where is Dr. Schaen now?
What went well
No results
What could be improved
No results
Helpful
Aug 12, 2019
After selling my practice in Dunwoody, GA, I have... Read More
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Dr. Schaen is amazing! She helped me so much and was so thoughtful and eager to help me.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Annie Horner – Aug 04, 2019
Thank you for the kind review! I wanted to let... Read More
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Dr. Schaen is a brilliant doctor. She has saved me from very dangerous moles by being very thorough and discerning. I always get an appointment when I need it and she explains things very well. She was also the first and only doctor who could help my daughter with acne many years ago.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Carla in Dunwoody, GA – Dec 03, 2018
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I have seen Dr Schaen for several years & have always been been very happy with her. The problem is her office is now part of a practice from out of state & now the wait to get an appointment with her is over 4 months, even if the condition is urgent. It also seems that the practice is doing more cosmetic procedures rather than general dermatology these days. Sadly I may have to find a new dermatologist.
What went well
- Listened & answered questions
- Explained conditions well
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
- Difficult to schedule appointment
4 others found this helpful
Helpful
Mar 13, 2018
Good Evening, I know this review is slightly... Read More
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Dr. Schaen is amazing! She always takes her time with us and is very thorough, which explains why it can be a little hard to get in as a new patient at first. I have made this the dermatology office of choice for our whole family. Her nurse, Kenny is so friendly and helpful. I also love her asethetician, Tanya. She takes her time and answered all my questions. I left there with a plan on how to treat my acne scars, & she didn't push me to buy any products. Instead I received samples & a regimen!
What went well
- Office environment
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Michelle in Stone Mountain, GA – Feb 05, 2017
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I have been seeing Dr. Schaen for many years and am very satisfied with her care of my skin. I appreciate that she is conservative with fillers and Botox. I find the staff very friendly and engaging.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
2 others found this helpful
Helpful
Janis Haddon in Atlanta, GA – Jan 27, 2017
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Dr. Schaen is an outstanding dermatologist. She is extremely thorough and finds the route cause of every skin issue and customizes the correct treatment plan.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
1 other person found this helpful
Helpful
DAllen in Marietta, GA – Aug 28, 2016
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Dr.Schaen does not care about her patients. She only cares about money.
What went well
No results
What could be improved
- Office environment
- Difficult to schedule appointment
- Didn't listen or answer questions
- Didn't explain conditions well
- Staff wasn't friendly
- Appointment was rushed
- Didn't trust the provider's decisions
- Long wait times
3 others found this helpful
Helpful
Apr 01, 2016
When I am not in the office and a patient... Read More
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Leave a review
How was your experience with Dr. Schaen?Overall Patient Satisfaction
29responses
Likelihood of recommending Dr. Schaen to family and friends is 3.7931035 out of 5
About Me
biography
Dr. Lori Schaen, MD is a dermatologist in Cincinnati, OH and has over 25 years of experience in the medical field. Dr. Schaen has extensive experience in Skin Cancer & Excision and Cosmetic Skin Procedures. She graduated from University of Cincinnati...read moreDermatology
*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.
University Of Rochester Strong Mem Hospital
Residency Hospital, 2001Childrens Hospital Medical Center
Internship Hospital, 1998University Of Cincinnati College Of Medicine
Medical School, 1997
American Board of Medical Specialties®
American Board of Dermatology®
-
Dermatology
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
Healthgrades receives board action history for physicians and physician assistants. The information displayed here is sourced from independent information providers, such as state board websites, and may not be the most up-to-date information. Healthgrades makes no representations with respect to the accuracy of any information provided here and assumes no responsibility or liability for such information.
Learn more about medical license public record checkFocus on Eczema
Locations
Practice
Office6480 Harrison Ave Ste 303 Cincinnati, OH 45247
Office111 NH Ave Ste 2 Portsmouth, NH 03801
Practice
Affiliated Hospitals
- Recipient of 13
hospital awardsView all awardsOutstanding Patient Experience Award™ (2024, 2023, 2022)
Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions
View all patient feedbackHow patients felt about the care they received at this hospital.
88%Patients said they were given information about recovering at home4% higher than the national average
82%Patients said that doctors always listened to them and explained things well6% higher than the national average
- Recipient of 2
hospital awardsPatient Safety Excellence Award™ (2025)
Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications
View all awardsOutstanding Patient Experience Award™ (2024)
Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications
View all patient feedbackHow patients felt about the care they received at this hospital.
90%Patients said they were given information about recovering at home3% higher than the national average
85%Patients said that nurses always listened to them and explained things well7% higher than the national average
- Recipient of 30
hospital awardsAmerica's 100 Best Hospitals Award™ (2025, 2024, 2023)
Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications
View all awardsAmerica's 250 Best Hospitals Award™ (2025, 2024, 2023)
Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications
View all patient feedbackHow patients felt about the care they received at this hospital.
88%Patients said they were given information about recovering at home4% higher than the national average
78%Patients said that nurses always listened to them and explained things well3% higher than the national average
Learn more about how Healthgrades measures Hospital Quality
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