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Dr. Lucille Thomas, MD

Dr. Lucille Thomas, MD

Family Medicine*

Dr. Lucille Thomas, MD is a family medicine physician in Agoura Hills, CA. She is affiliated with Los Robles Regional Medical Center. She is accepting new patients and telehealth appointments.

3.9 Star Rating
Based on 31 reviews 3.9 Star Rating (31 reviews)

Locations

Agoura Hills Hlth Care

Agoura Hills Hlth Care29525 Canwood St Ste 306 Agoura Hills, CA 91301
1

At a Glance

  • Areas of ExpertiseDr. Thomas specializes in the areas of Addiction Medicine & Family Practice. See board certifications
  • Explains Conditions WellPatients said this doctor explains conditions well. See reviews
  • Offers TelehealthThis doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Top HospitalAmerica’s 50 Best Hospitals for Surgical Excellence Award™ See hospitals

More Family Practitioners at Los Robles Regional Medical Center

Experience Check

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Dr. Thomas' Reviews

Likelihood to recommend Dr. Thomas

3.9
31 ratings, 16 with a written review
5 star
71%
71%
4 star
0%
0%
3 star
0%
0%
2 star
3%
3%
1 star
26%
26%

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Primary Care Physician
Dr. Thomas has been my Primary care physician for many years. She was always thorough, friendly, and knew her craft. Her staff is equally professional and effective. No wonder, look who they're working for.
What went well
  • I felt respected
  • Listened & answered questions
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Nico van Niekerk – Oct 26, 2024
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Irresponsible and cold
My wife and I have had Dr. Thomas as our GP for a few years and she has become increasingly cold, apathetic, and does not listen or seem to believe what we tell her. Her office is filled with posters and table stand promos for her esthetician service. But never one notice about steps to avoid the pandemic. Not even one about general medical information. She also doubled my blood pressure medication WITHOUT ever discussing it with me! Her receptionist is equally as cold and seems to hate her job. RUN, don't walk away from this "doctor."
What went well
No results
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
M – Jun 06, 2023
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Dr Thomas does not rush when she is with a patient. She listened to my concerns, took her time reviewing my chart with me. She clearly describes options and encourages my choices. She has a great manner with me and I always leave being reassured. Her staff is very professional. Dr Thomas sent me off for a mammogram. When I needed my test reviewed by a specialist, she gave me a referral that was truly a lifesaver. The doctor found breast cancer stage 3. She introduced me to the UCLA health system. They took good care of me and I received chemo and radiation. If It wasnt for Dr Thomas’ referral I dont think I could have found better care Thank you Dr Thomas
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Mary A. – Jan 05, 2022
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Cares about her patients. Takes time with you never feels like she is in a rush. Shows concern and compassion. Excellent doctor.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jun 04, 2021
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Dr. Thomas is very knowledgeable and caring. She is a good listener, and takes her time to explain health issues and concerns. Her secretary is also very helpful and kind.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Mariam ZK – Feb 08, 2021
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Dr. Thomas is a professional who listens to your issues, is empathetic and extremely knowledgeable. I am so lucky to have her as my physician.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Lily – Nov 20, 2019
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If I hadn’t moved out of state, she would still be my PCP. Dr. Thomas is thorough, compassionate, respectful and kind. It’s been nearly 4 years since I moved to Oregon and I’m still searching for a ‘GOOD’ doctor...
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Rhonda Fox in Grants Pass, OR – Jun 24, 2018
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She is amazing and has helped me so much, she really cares about her patients.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Saige in Agoura Hills – Apr 10, 2018
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Dr Thomas is one of the most knowledgeable and considerate doctors I have had. Her office assistant Sheri is very courteous and professional.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Lisa H in Thousand Oaks, CA – Jan 04, 2017
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Dr Thomas is amazing and not judgmental! She's very thorough and talks to you like a friend and doctor. I highly recommend her!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Lori in Agoura Hills, CA – Dec 03, 2016
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I've been seeing Dr. Thomas for about a year now. I've had a difficult time and she has helped me through it. She is caring, shows great integrity, understanding and is very reliable! I would recommend her highly to anyone.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Maya Winwood in Ventura, CA – Oct 06, 2016
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Dr. Thomas falsely accused me, called me a liar., slandered me in front of others, and when I attempted to defend myself, she threatened to not refill me prescription for a medication I need to survive. I was in shock by how awful this woman treated me. I paid her with my own money - no insurance. I'd only met her once before and paid her almost $300 for he first appointment. This was my 2nd appointment. She's Dangerous and cruel. If you care about your health and well-being stay away from her.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
4 others found this helpful
Helpful
Matt in Woodland Hills, CA – May 17, 2016
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Filed a complaint for her lack of professionalism and condescending attitude. Being offered pain meds and not even doing an exam or ask questions about family history is just unacceptable for any medical doctor. Her staff is lovely, but I requested and was granted a refund for time wasted. Dr. thomas has mot one cell of empathy and is cold and rude in conversation and doesn't even care to rule anything out. Not sure what she is family practice for other than masking pain with prescriptions. Ugh
What went well
No results
What could be improved
No results
2 others found this helpful
Helpful
Thousand oaks, ca – Apr 15, 2016
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Dr. Thomas is an excellent Doctor. She is very compassionate and will make you feel very comfortable. The front office is very pleasant and efficient. Medical care is superb.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Monique Clark in Calabasas, ca – Apr 13, 2016
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Dr. Thomas is one of the most compassionate, thorough doctors I have ever had the pleasure of meeting. Her staff is equally so. Her office is impeccably clean, beautifully decorated and her patient systems are technologically on point. I continue to recommend Dr. Thomas to my friends, family and clients alike.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
kelly in Agoura Hills, CA – Apr 11, 2016
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Actually listens!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
brenda holtman in Oak Park, CA – Jan 17, 2016
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About Me

biography

Dr. Lucille Thomas, MD is a family medicine physician in Agoura Hills, CA. She is affiliated with Los Robles Regional Medical Center. She is accepting new patients and telehealth appointments.
  • Family Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Greenville Hospital Systems

    Residency Hospital
  • Loma Linda University

    Medical School
American Board of Medical Specialties®
American Board of Preventive Medicine®
Addiction Medicine
American Board of Family Medicine®
Family Practice
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Affiliated Hospitals

  • Los Robles Regional Medical Center

    215 W Janss Rd
    Thousand Oaks, CA 91360
    Recipient of 46
    hospital awards

    America’s 50 Best Hospitals for Surgical Excellence Award™ (2025, 2024, 2023)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    America's 250 Best Hospitals Award™ (2025, 2024, 2023)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    82%
    Patients said they were given information about recovering at home

    2% lower than the national average

    75%
    Patients said that nurses always listened to them and explained things well
    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality