Dr. Luisa Duran, MD

Internal Medicine*FemaleAge 24

Internal Medicine*

Dr. Luisa Duran, MD is an internist in San Ramon, CA. Dr. Duran has extensive experience in Thyroid Disorders, Diabetes & Glucose Monitoring, and Osteoporosis & Screening. She is affiliated with medical facilities such as John Muir Medical Center Walnut Creek and San Ramon Regional Medical Center. She is accepting new patients and telehealth appointments.

Dr. Luisa Duran, MD

Practice

2305 Camino Ramon Ste 100 San Ramon, CA 94583
Telehealth availableTelehealth services available
Telehealth availableTelehealth services available
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Accepting new patients

At a Glance

  • Area of Expertise
    Dr. Duran specializes in the area of Diabetes, Metabolism & Endocrinology. See board certifications
  • Friendly Staff
    Patients said the staff was friendly. See reviews
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Highly Recommended Hospital
    Patients recommend this hospital to family and friends. See hospitals

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Dr. Duran's Reviews

Likelihood to recommend Dr. Duran

3.4
17 ratings, 8 with a written review
5 star
59%
59%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
41%
41%

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Best Doctor
Dr Duran is smart ,caring and I am blessed to have her as my doctor.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
CERRO – May 30, 2024
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TERRIBLE "DR"
This Lady does NOTHING AT ALL to help her patients -- she wanted to have my appointment be a zoom meeting - Felt my throat really quickly and said swallow - looked from across the room and said everything was fine - Asked for tests to be run - Said all the tests would have to be done by my regular DR- regular DR said they needed to be done by an endo. I told her mark that in your charts that you WON'T run the tests - SHE DID NOT OF COURSE ! why would she want to get herself in trouble . RUDE DISMISSIVE - LATE FOR APPOINTMENTS - WILL NOT BE SEEING HER AGAIN - I told her i was having hot flashes and feeling hot all the time - she felt my head said i have been feeling people all day ( DID NOT WASH HER HANDS WHEN ENTERING THE ROOM BTW ) and said i was fine - how can you tell how i feel ? Luisa Duran you should have your licence taken away for being so callous and uncaring with your patients !
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
3 others found this helpful
Helpful
Nicole – Oct 01, 2022
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Absolute worst, most incompetent, uncaring doctor I've ever seen. 35 minutes late - could have been more if I hadn't noticed her ongoing chitchat with another doctor. Absolutely no answers, she just repeated what I already knew and told her back to me. Did not even look at studies.
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
  • Long wait times
2 others found this helpful
Helpful
May 28, 2021
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Dr Duran is outstanding. I've had type 2 for 15 years. She is very thorough and is versed in all the new drugs and treatments available. I rate her 5.0 on a scale of 1 to 5.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Feb 05, 2021
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Dr. Duran was very friendly, attentive to detail, and helpful. I highly recommend her; the visit was an easy experience and she had great insight for every question I had.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
RH – Jan 23, 2021
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Referred by a friend to see Dr. Duran so happy I found her! She is very knowledgeable, straightforward, kind and professional. She has been my doctor now for several years and i recommend her highly to anyone who needs a great endocrinologist!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Mar 02, 2018
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Doesn't respect others time. She has a policy of canceling an appointment if late by 10mins. But still I need to wait atleast 30min for every appointment.
What went well
  • Appointment scheduling
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Long wait times
10 others found this helpful
Helpful
Antioch, CA – Mar 04, 2017
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I was scheduled to see the doctor at 8:50am and got a call 15 minutes prior to say that the appointment was cancelled. Why? Because she reviewed my chart and said she doesn't specialize in progesterone. Why wouldn't they tell me that when I made the appointment a month ago? Very unprofessional and a complete waste of my time. I would not recommend this doctor nor the practice if this is how they conduct themselves professionally with patients.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
9 others found this helpful
Helpful
Davis in Martinez, CA – May 17, 2016
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About Me

biography

Dr. Luisa Duran is a uniquely board certified endocrinologist, internist and obesity medicine specialist, with expertise in all aspects of adult endocrinology including diabetes, osteoporosis, thyroid and pituitary gland disorders, blood pressure...read more
  • Internal Medicine

  • Endocrinology, Diabetes & Metabolism

  • Obesity Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

American Board of Medical Specialties®
American Board of Internal Medicine®
Diabetes, Metabolism & Endocrinology
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
  • English

  • Spanish

Locations

Practice

John Muir Physician Network2305 Camino Ramon Ste 100 San Ramon, CA 94583
1

Practice

Office5860 Owens Dr Ste 210 Pleasanton, CA 94588
2

Affiliated Hospitals

  • John Muir Medical Center Walnut Creek

    1601 Ygnacio Valley Rd
    Walnut Creek, CA 94598
    Recipient of 3
    hospital awards

    Outstanding Patient Experience Award™ (2022)

    Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

    View all awards

    How patients felt about the care they received at this hospital.

    86%
    Patients said they were given information about recovering at home

    2% higher than the national average

    76%
    Patients said that doctors always listened to them and explained things well
    View all patient feedback
  • Stanford Health Care Tri-Valley

    5555 W Las Positas Blvd
    Pleasanton, CA 94588
    Recipient of 2
    hospital awards

    Patient Safety Excellence Award™ (2023)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    86%
    Patients said they were given information about recovering at home

    2% higher than the national average

    79%
    Patients said that doctors always listened to them and explained things well

    3% higher than the national average

    View all patient feedback
  • San Ramon Regional Medical Center

    6001 Norris Canyon Rd
    San Ramon, CA 94583

    How patients felt about the care they received at this hospital.

    81%
    Patients said they were given information about recovering at home

    3% lower than the national average

    76%
    Patients said that doctors always listened to them and explained things well
    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality