Dr. M Yaser Mounla, MD

One of the best doctors I’ve ever had. Always on time and cares about how I’m doing.

I believe I have seen Dr. Mounla. On the 2nd visit I was very impressed that he called directly to tell what strength I had to be on. I hope this continues.

**edit** I was going to wait to update this review until after my appointment and I'm glad I did. Dr Mounla, do you think it the best time to talk about a review is cornering a patent during an appointment? When you asked how I was doing and I said not good this is the time to talk to someone about what they experienced? He first asked me about my calls which that info was available below and then after a little back and forth started to blame me for the experience I had and talk over me. I'm autistic and don't deal well with direct confrontations like that. Had you asked about it (especially before the appointment) we could of had an email exchange or a phone call to discuss it. Confronting a patient when they can't escape is not great and I had to rush out because I was quickly overwhelmed as I am going through a lot right now and my blood sugar/a1c are a constant source of worry for me. I had to rush out of the office as he was very confrontational discussing this, and I did not have the bandwidth for it. I feel bad for his staff as they are fantastic. I also found it funny I didn't get a call back until shortly after I left the review. It may have just been a coincidence, but the timing makes me wonder. I also thought I had scheduled an appointment with the nurse practitioner, which imo was nicer in general. Please do not contact me ever again, and if you have an issue with a review, please contact the person before or after their appointment outside of your office. Don't confront people in front of you we don't like it! **end edit** I think I'm still a patient here but I honestly no longer know. I had to cancel an appointment as I was between jobs and didn't have insurance when my appointment was scheduled but said call me back in November when I know what my insurance is. I have called a few times since then and have not been able to get a hold of anyone here and now I've left a few voice mails with no response. They were okay when I was going but I think they just blamed me for my diabetus and just didn't treat it as aggressively as I would have liked. Regardless they are Mia currently and don't know what to think now, did they close??

**edit** I was going to wait to update this review until after my appointment and I'm glad I did. Dr Mounla, do you think it the best time to talk about a review is cornering a patent during an appointment? When you asked how I was doing and I said not good this is the time to talk to someone about what they experienced? He first asked me about my calls which that info was available below and then after a little back and forth started to blame me for the experience I had and talk over me. I'm autistic and don't deal well with direct confrontations like that. Had you asked about it (especially before the appointment) we could of had an email exchange or a phone call to discuss it. Confronting a patient when they can't escape is not great and I had to rush out because I was quickly overwhelmed as I am going through a lot right now and my blood sugar/a1c are a constant source of worry for me. I had to rush out of the office as he was very confrontational discussing this, and I did not have the bandwidth for it. I feel bad for his staff as they are fantastic. I also found it funny I didn't get a call back until shortly after I left the review. It may have just been a coincidence, but the timing makes me wonder. I also thought I had scheduled an appointment with the nurse practitioner, which imo was nicer in general. Please do not contact me ever again, and if you have an issue with a review, please contact the person before or after their appointment outside of your office. Don't confront people in front of you we don't like it! **end edit** I think I'm still a patient here but I honestly no longer know. I had to cancel an appointment as I was between jobs and didn't have insurance when my appointment was scheduled but said call me back in November when I know what my insurance is. I have called a few times since then and have not been able to get a hold of anyone here and now I've left a few voice mails with no response. They were okay when I was going but I think they just blamed me for my diabetus and just didn't treat it as aggressively as I would have liked. Regardless they are Mia currently and don't know what to think now, did they close??

Office was disorganized and did not return calls. The staff was not helpful or friendly.

I see dr mounla for a few issues and he has been very attentive. I never have to wait long in the waiting room and there's always appointments available. I feel like he really cares about my health and listened to my concerns. I will continue to go to him!

Very knowledgeable and patient friendly. Good bedside/office manners

Do not attempt to see Dr. Mounla if you have a fragrance allergy. Neither the office manager nor the doctor responded positively to attempts to resolve the situation. Care was fine in previous location.

rude office staff ; unorganized facility ; Dt. Mounla rushed thru my appt.; the onsite lab tech isn't professional.

Excellent. Dr Mounla got my thyroid meds dialed in quickly and explained everything clearly. Short wait times and friendly staff.

I really love Dr. Mounla. He's straight to the point, listens when you speak and takes time to explain everything you want to know. Really like him so far.

Mixed up lab orders, prescribed wrong drugs, inattentive to patients, rude 10/10 would not reccomend

Dr. Mounla is a true professional! I would encourage anyone to see him!

I saw Dr. Mounla a long time ago, but my experience is memorable unfortunately. I remember waiting to see him for almost an hour, then when it came time for the actual appointment he spent less than 15 minutes with me. He did very little to help me manage my diabetes. I left him and then years later ran into him again when I had my baby. He refused to come into the room until I was done breastfeeding and then wouldn't make eye contact with me. I reminded him that he was my endocrinologist in the past and basically he just made me feel like he could careless what came out of my mouth. I told him my other doctor from a different hospital had my care plan for me so I didn't really need his advice and he said, "Ok!" and left the room. I HIGHLY recommend finding a better endocrinologist. His people skills and bedside manner is the worst. I'm thankful he was awful because it lead to me finding my endocrinologist today. I feel respected and most importantly my diabetes is well managed!

Great experience all around!

NEVER. WORST EXPERIENCE EVER!

The worst office and staff I have ever tried to deal with( when I say tried I mean they are rarely open, never return calls and prescription refills are a joke) It seems odd to me that getting refills would be this difficult, I need the prescriptions to stay alive, would that not rate a return call? Walmart has better customer service. I also do not see how the ratings on the side of the reviews could possibly be accurate.

I would not recommend Dr. Mounla based on his vague discussion, obvious desire to rush the appointment and very bad follow up. I'm sure there is another endocrinologist that at least pretends to actually care about you as a patient; Dr. Mounla didn't.

Dr. Mounla is knowledgeable, professional and friendly. Has a strong understanding of thyroid and autoimmune care.

The office is open for about five hours a day. It is impossible to call and talk to a person. You have to call, leave a message, and hope you are available when they return your call. Very difficult to communicate with the people at this office.