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Dr. Malcolm Franklin, MD

Dr. Malcolm Franklin, MD

Internal Medicine*
20+ years of experience

Dr. Malcolm Franklin, MD is an internist in Plainfield, IL and has over 20 years of experience in the medical field. He graduated from Boston University Chobanian & Avedisian School of Medicine in 2000. He is affiliated with Edward Hospital-Main Campus. He is accepting new patients.

4.6 Star Rating
Based on 22 reviews 4.6 Star Rating (22 reviews)

Duly Health and Care

24020 W Riverwalk Ct Plainfield, IL 60544

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Dr. Franklin's Reviews

Likelihood to recommend Dr. Franklin

4.6

22 ratings, 8 with a written review
5 Star
91%
91%
4 Star
0%
0%
3 Star
0%
0%
2 Star
0%
0%
1 Star
9%
9%

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RecentHighestLowestMost Helpful
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Mar 03, 2025
Hi, thanks for taking the time to leave a review....Read More
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What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
artistwoman – Aug 24, 2021
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What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jeff – Nov 20, 2020
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What went well
No results
What could be improved
No results
1 person found this helpful
Helpful
Mar 09, 2019
×Post a ResponseAre you Dr. Malcolm Franklin, MD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Constance Emetti – Nov 12, 2018
Constance Emetti, thanks for sharing your...Read More
×Post a ResponseAre you Dr. Malcolm Franklin, MD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 people found this helpful
Helpful
G. Ward in Naperville, IL – Jul 05, 2018
G. Ward, thanks for sharing your wonderful...Read More
×Post a ResponseAre you Dr. Malcolm Franklin, MD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 people found this helpful
Helpful
Arnold in Chicago, IL – Jul 28, 2017
Thanks for sharing your wonderful feedback,...Read More
×Post a ResponseAre you Dr. Malcolm Franklin, MD?
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
2 people found this helpful
Helpful
MALCOLM BERNARD FRANKLIN in Plainfield, IL – Aug 05, 2016
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About Me

biography

DuPage Medical Group is now Duly Health and Care. We have a singular focus - helping humans flourish. As the largest independent, multi-specialty physician-directed medical group in the Midwest with more than 900 primary care and specialty care...read more
  • Internal Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Naval Medical Center Portsmouth

    Residency Hospital
  • Portsmouth Naval Hospital

    Internship Hospital
  • Boston University Chobanian & Avedisian School Of Medicine

    Medical School, 2000
American Board of Medical Specialties®
American Board of Internal Medicine®
Internal Medicine
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

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Locations

Duly Health and Care

Duly Health and Care24020 W Riverwalk Ct Plainfield, IL 60544
1

Affiliated Hospitals

  • Edward Hospital-Main Campus

    801 S Washington St
    Naperville, IL 60540
    Recipient of 9
    hospital awards

    Patient Safety Excellence Award™ (2025)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    Outstanding Patient Experience Award™ (2023, 2022)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    84%
    Patients said they were given information about recovering at home
    78%
    Patients said that doctors always listened to them and explained things well

    2% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality