Patient Favorite Award

Dr. Mandy Thompson, MD

Internal Medicine*•Female•Age 60

Internal Medicine*

Dr. Mandy Thompson, MD is an internist in San Francisco, CA and has over 30 years of experience in the medical field. She graduated from University of Texas Health Science Center, Houston, TX in 1990. She is affiliated with Medical City McKinney. She is accepting new patients and telehealth appointments.

Patient Favorite Award
Dr. Mandy Thompson, MD

Practice

101 Mission St Ste 800 San Francisco, CA 94105
Telehealth availableTelehealth services available
(415) 231-5333
Telehealth availableTelehealth services available
|

Accepting new patients

(415) 231-5333
Patient Favorite Award

Dr. Thompson is a patient favorite Internist

The Patient Favorite badge is awarded to top-performing providers who surpass average ratings and comments, reflecting their commitment to exceptional patient care. Read our methodology

  • Area of Expertise
    Dr. Thompson specializes in the area of Internal Medicine. • See board certifications
  • Explains Conditions Well
    Patients said this doctor explains conditions well. • See reviews
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Top Hospital
    America’s 50 Best Hospitals for Surgical Excellence Award™ • See hospitals

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Dr. Thompson's Reviews

Likelihood to recommend Dr. Thompson

4.5
33 ratings, 31 with a written review
5 star
82%
82%
4 star
6%
6%
3 star
3%
3%
2 star
0%
0%
1 star
9%
9%

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Poor and Deceptive Care
Telehealth
I went to this physician seeking help with diabetes. I presented all bloodwork associated with diabetes testing (stating exact values and reference ranges) and my request for basic medicine was ignored. I directly asked this question. Later that day, she informed me that I needed to repeat the same bloodwork I had done less than 60 days ago (costing me out of pocket) and to make another appointment (out of pocket) in order for her to consider treatment. In my opinion, this is knowingly choosing to not treat a patient with established medical issues. Very concerning behavior from a doctor.
What went well
  • Appointment scheduling
  • Appointment wasn't rushed
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
  • Long wait times
Helpful
Jun 01, 2024
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Not good.
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
Linda Lorenzo – Apr 21, 2021
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Dr. Mandy Thompson has been my Doctor for several years. She is a great doctor with a great bedside manner. She listens carefully and pays attention to our health issues. I love her and highly recommend her to anyone in search of a medical doctor.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Office environment
  • Staff wasn't friendly
  • Long wait times
1 other person found this helpful
Helpful
S.Morrow – Apr 18, 2021
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Does anyone know where Dr. Thompson has gone ? No longer at HCA...
What went well
  • Listened & answered questions
What could be improved
No results
5 others found this helpful
Helpful
Apr 05, 2021
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Does not rush you. Explain and give options well. Help you cut cost. Great experience.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Difficult to schedule appointment
1 other person found this helpful
Helpful
Carrie – Mar 25, 2021
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I love Dr. Thompson~she is no longer with Healthcare Associates. Does anyone know where she went, I would gladly follow her!
What went well
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
15 others found this helpful
Helpful
Ann – Mar 25, 2021
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This physician is very thorough and speaks at a level that anyone can understand. I would recommend her in a nano second because of her bedside manner. Very professional and caring.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Feb 09, 2021
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Just a straight forward routine checkup. No physical performed (I would have preferred that) She just asked questions.
What went well
  • Office environment
  • Listened & answered questions
  • Staff friendliness
  • Appointment wasn't rushed
  • Wait times
What could be improved
No results
Helpful
Lawrence Farrell – Feb 06, 2021
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Very friendly and welcoming staff. I always get my questions answered and seen by Dr Thompson on time. DrThompson listens and work with me to find out what is wrong and treat before it gets too late. Would recommend family and friends. Love this office.
What went well
No results
What could be improved
No results
Helpful
Alice Nana – Feb 04, 2021
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I’ve been seeing Dr Thompson for a few years now. She is amazing!
What went well
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Shannon – Feb 04, 2021
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Helpful in providing an overview of information regarding knee pain
What went well
  • Appointment scheduling
What could be improved
  • Office environment
Helpful
M. Nickson – Feb 04, 2021
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Easy to schedule an appointment within 2 days of my call. She was efficient and thorough, gave me the information to assist my problem, and was very knowledgable.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Feb 04, 2021
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Dr Thompson is very personable, patient and listens when you ask questions and/or need health advice. Very satisfied!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
M Nelson – Feb 04, 2021
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really listened to my needs and irked out a great plan of care . very responsive to all questions and concerns asked via the portal
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Feb 04, 2021
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Thoughtful in medication that has been prescribed. It has helped my blood pressure and cholesterol without side effects. Dr is kind and listens. Staff are efficent.
What went well
  • Listened & answered questions
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Jan 25, 2021
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Listens and provides answers to my questions.
What went well
No results
What could be improved
No results
Helpful
Timothy H Shively – Jan 25, 2021
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My wife and I are in Texas for 5 months in the winter and needed a primary physician for our time here. We were able to meet and have a discussion with Dr. Thompson together. All involved were very polite and cordial.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Staff friendliness
  • Appointment wasn't rushed
  • Wait times
What could be improved
No results
Helpful
Jan 23, 2021
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Very good and yes I have sent my husband and friend to her They like her very much
What went well
No results
What could be improved
No results
Helpful
Jan 23, 2021
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Explains all test results , and answers all questions
What went well
No results
What could be improved
  • Difficult to schedule appointment
Helpful
Jim Wasson – Jan 23, 2021
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Dr Thompson is a very good person. I am clarerful she is my doctor.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
What could be improved
No results
Helpful
Carmen M Ramos- Rolon – Jul 25, 2020
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Know Before You Go

About Me

care philosophy

Dr. Thompson strives to offer her patients optimal care. She is dedicated to working with each patient in an effort to achieve his or her own unique set of goals – from alleviating pain to promoting healthy aging and preventing...read more

biography

Dr. Mandy Thompson has been a Texan for all but three years of her life. She grew up in a small town outside of Lubbock as the daughter and granddaughter of farmers and her first job was hoeing weeds at the farm. She received her Bachelor of Science...read more

  • Internal Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Of Alabama At Birmingham, Birmingham, Al

    Residency Hospital

  • University Of Alabama At Birmingham

    Residency Hospital

  • University Of Texas Health Science Center, Houston, Tx

    Medical School, 1990

  • University Of Texas Health Sciences Center At Houston Mcgovern Medical School

    Medical School, 1990

  • Texas Tech University

    Undergraduate School, 1985
American Board of Medical Specialties®
American Board of Internal Medicine®
- 
Internal Medicine
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Healthgrades receives board action history for physicians and physician assistants. The information displayed here is sourced from independent information providers, such as state board websites, and may not be the most up-to-date information. Healthgrades makes no representations with respect to the accuracy of any information provided here and assumes no responsibility or liability for such information.

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Patient Favorite Award

Dr. Thompson is a patient favorite Internist

    Read our methodology

    Online Care for Prescription Refills (Sponsored)

    Locations

    Practice

    Office101 Mission St Ste 800 San Francisco, CA 94105
    1

    Practice

    Dallas Pain Consultants8080 State Highway 121 Ste 210 McKinney, TX 75070
    2

    Affiliated Hospitals

    • Medical City McKinney

      4500 Medical Center Dr
      McKinney, TX 75069
      Recipient of 24
      hospital awards

      America’s 50 Best Hospitals for Surgical Excellence Award™ (2025, 2024)

      Top 5% in the nation for consistently delivering clinical quality

      America's 250 Best Hospitals Award™ (2025, 2024, 2023)

      Top 5% in the nation for consistently delivering clinical quality

      View all awards

      How patients felt about the care they received at this hospital.

      86%
      Patients said they were given information about recovering at home

      2% higher than the national average

      78%
      Patients said that nurses always listened to them and explained things well

      3% higher than the national average

      View all patient feedback
    Learn more about how Healthgrades measures Hospital Quality