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Dr. Mariaelena Gonzalez-Sozer, MD

Dr. Mariaelena Gonzalez-Sozer, MD

Pediatrics*

Dr. Mariaelena Gonzalez-Sozer, MD is a pediatrician in El Paso, TX. She is affiliated with Del Sol Medical Center. She is accepting new patients and telehealth appointments.

3.3 Star Rating
Based on 50 reviews 3.3 Star Rating (50 reviews)

Care Philosophy

"Board Certified in Internal Medicine and Pediatrics. My new office is a state of art facility. Located at 643 South Mesa Hills. Suite A. El Paso Texas 79912. In this office, the patients can expect to be treated wi..."

- Dr. Mariaelena Gonzalez-Sozer, MD

At a Glance

  • Areas of ExpertiseDr. Gonzalez-Sozer specializes in the areas of Internal Medicine & Pediatrics. See board certifications
  • Offers TelehealthThis doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Top HospitalAmerica's 250 Best Hospitals Award™ See hospitals

More Pediatric Specialists at Del Sol Medical Center

Experience Check

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Dr. Gonzalez-Sozer's Reviews

Likelihood to recommend Dr. Gonzalez-Sozer

3.3
50 ratings, 18 with a written review
5 star
50%
50%
4 star
4%
4%
3 star
4%
4%
2 star
6%
6%
1 star
36%
36%

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Trash doctor
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
Helpful
Mari – Jan 26, 2025
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Excellent Doctor, very knowledgeable, professional, take her time with patients , office very nice and staff very friendly. Highly recommend this doctor and her office.
What went well
  • I felt respected
  • Appointment scheduling
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Marisa – Feb 23, 2024
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Very professional and kind doctor. I've seen her since 2021 and highly recommend her. She puts patients at ease, orders needed rests, listens and will see you asap when you have a medical issue. The wait time fir me has never been more than 20 minutes it's usually right at the scheduled time or within 10 minutes.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Mary sinclair – Dec 31, 2023
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Wonderful People
Dr. Gonzales Sozer is very generous and very helpful. Thank you for all your help
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Carmen – Apr 05, 2023
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YES!
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
The Payan/Esparza-C Family – Apr 23, 2021
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Very caring and knowledgeable doctor . Great best side manners. Just to see her make me feel better. Marvelous new office!!!! Thanks Dr Gonzale-Sozerfor you hard work and excellent service!!!!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
oscar garbarini – Mar 24, 2021
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Very caring , compassionate and good doctor . Our family doctor for many years ! You can trust her a 100%. Great bedside manners . Love Dr G and staff!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Mar 16, 2021
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Great doctor ! Awesome office!! Lucia is very good , friendly staff !! A plus !!!!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Mar 16, 2021
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Great Doctor!!! Very knowledgeable, caring and always try to do her best with her patients and family. She has been a great doctor and has been my doctor and my family for almost 20 years . Love the new office !!! Friendly staff .
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Mary – Mar 16, 2021
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Muy buena doctora!! , muy acertada en sus diagnosticos y tratamientos, sus empleadas y NP son muy amables. La nueva oficina es super bella !!!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Panchita – Mar 16, 2021
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I visited her office on three occasions as my new PCP and was charged $95 each time. I needed my medication renewed and her Nurse Practitioner would only approve one month at a time. I have been taking the same medication for 25 years and am now out of metformin, and have been forced to buy it in Juarez without a prescription. I have only seen the actual Doctor once. The office staff is rude and borderline incompetent making you wait unnecessarily for over a half hour to charge extra. The Nurse practitioner is arrogant and will not listen to my requests to update my prescription. I am compelled to leave this negative review for the purpose of informing others not to depend on the nurse practitioner and run out of medication just because she refuses to listen.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
3 others found this helpful
Helpful
Raul Dorado – Mar 03, 2020
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My mother survived breast cancer, but this doctor did not provide adequate follow up even though she went regularly for 10 years. It wasn’t until an emergency trip to ER that it was discovered that her cancer was back in stage 4 which could have been easily identified and treated with a simple test. This lack of follow up is borderline malpractice.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
5 others found this helpful
Helpful
Mar 07, 2018
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i called today 11/15/2017 the lady had me on hold for almost 10 minutes, i wanted to make an appointment, very rude to me. terrible customer service
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Staff wasn't friendly
  • Appointment was rushed
2 others found this helpful
Helpful
valentina in el paso – Nov 15, 2017
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What an awesome experience. Finally I have found a GREAT doctor. NOw I don't mind going for a doctor appointment as late NGOs as it is with dr Mariaelena Sozer. The staff is very attentive and dr is wonderful. Can't say enough about her and the staff.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 others found this helpful
Helpful
Mary Jeanne dipp in El Paso, TX – Mar 12, 2017
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the very best physician Extremely knowledgeable and the best manners of any physician ever. Always attentive and LISTENS to patients. The results are amazing. You can never go wrong with her.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
6 others found this helpful
Helpful
Buddy shamaley in El Paso, TX – Mar 12, 2017
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I love this doctor. She is very knowledgeable and kind. She is mine and my husbands doctor as well as both of my sons pediatrician. She is an aggressive doctor who will get to the bottom of whatever your illness is. She's had to deal with everything from massive infected spider bites to eclampsia on me.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
7 others found this helpful
Helpful
Stefanie in El paso tx – Dec 30, 2016
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Not once has she met my daughter since she was born and she's almost 3 months and had already gotten diagnosed with bronchiolitis. I'm definitely switching her pediatrician.
What went well
  • Appointment scheduling
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
3 others found this helpful
Helpful
Bianca in El Paso, TX – Mar 21, 2016
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I only called this office to request some information and the person answering the phone was incredibly rude. If only she had not placed me on hold I would have gotten her name to post on here. I am not sure why people in this town feel the need to be so inconsiderate.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
11 others found this helpful
Helpful
El Paso, TX – Jan 27, 2016
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About Me

care philosophy

Board Certified in Internal Medicine and Pediatrics. My new office is a state of art facility. Located at 643 South Mesa Hills. Suite A. El Paso Texas 79912. In this office, the patients can expect to be treated with the utmost respect and kindness....read more

biography

Universidad Central De Venezuela, Escuela Luis Razetti.

University of Texas, Houston Branch, Medical School.

Board Certified in Internal Medicine. Board Certified in Pediatrics.

Board Certified in Pediatrics. 
  • Pediatrics

  • Internal Medicine & Pediatrics

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Of Texas At Houston

    Residency Hospital
  • University Of Texas At Houston

    Internship Hospital
  • Universidad Central De Venezuela

    Medical School
American Board of Medical Specialties®
American Board of Internal Medicine®
Internal Medicine
American Board of Pediatrics®
Pediatrics
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
  • English

  • Spanish

Affiliated Hospitals

  • Del Sol Medical Center

    10301 Gateway Blvd W
    El Paso, TX 79925
    Recipient of 30
    hospital awards

    America's 250 Best Hospitals Award™ (2025, 2024, 2023)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    Patient Safety Excellence Award™ (2025, 2024, 2023)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards
Learn more about how Healthgrades measures Hospital Quality