Dr. Marilyn Pupo-Guillen, MD

I made an appointment nearly 6-weeks in advance for one of my children. After speaking to my wife I realized I needed to change the appointment from one child to the other. I responded to the appointment reminder email still 3-weeks out from the appointment requesting the change. After not hearing back from the office I called 2 additional times for assistance to no success. I called yesterday and finally spoke to someone. They took down some information regarding my other child. One of their intake questions was something to the effect of have they had thoughts of harming themselves or made an attempt. I said yes. Next question was how recently. I answered a specific time frame that was within the time frame of when I made the appointment. Today, I receive a call from the office again following up on the original child's appointment for this week. I explain the situation. I am told that the doctor had accepted the first child but will be declining to work with the second.

I left feeling more guilty and upset about my life than when I went in. I was told everything could be solved by running and meditating

Pupo-Guillen came off as frustrated during my daughter's initial evaluation. Her communication style was brash and lacked compassion. She then pulled me in separately, told me that my daughter was showing all the signs of a major depressive disorder and then impatiently rushed me out, refusing to answer my questions because she "had already spent almost an hour with my daughter and had to get on to her next patient." Horrible bedside manner.

She listened and didn't rush. I would recommend her to anyone.

Very brief and cold towards patients. She was unbelievably insensitive and invalidating to a personal trauma I had experienced while seeing her. She disregarded all past treatments and spoke unprofessionally about other doctors I had seen prior. I never felt like she genuinely cared about my health. At one point she refused to see me despite booking an appointment so I saw her husband who works in the same office. I would highly recommend Dr. Ramiro Guillen but never Dr. Marilyn Pupo-Guillen.