Dr. Mark Bernhard, MD
Family Medicine*
40+ years of experience
Dr. Mark Bernhard, MD is a family medicine physician in Batavia, IL and has over 40 years of experience in the medical field. He graduated from Loyola University Chicago Stritch School of Medicine in 1982. He is affiliated with Northwestern Medicine Delnor Hospital.
2.4 Star Rating
Based on 26 reviews 2.4 Star Rating (26 reviews)
Practice
1180 W Wilson St Ste E Batavia, IL 60510Compare Dr. Mark Bernhard, MD with other Family Medicine Physicians near you
Experience Check
Search for experience in a specific area
Dr. Bernhard's Reviews
Likelihood to recommend Dr. Bernhard
2.4
26 ratings, 9 with a written review
| 5 star | 27% | 27% |
| 4 star | 4% | 4% |
| 3 star | 4% | 4% |
| 2 star | 12% | 12% |
| 1 star | 54% | 54% |
Your trust is our top concern.
We strive to keep reviews honest, trustworthy, and fair.Doctors can not pay for good reviews, nor can they pay to have negative reviews removed.
We monitor all reviews to ensure they comply with our guidelines and don’t include personal information, profanity, libel, defamation, harassment, obscenity or fraud.
Any reviews that are deemed fraudulent or violate our guidelines will be removed immediately.
All reviews are confirmed and audited before publication, and community members have the ability to flag inappropriate content for further review by our team.
Dr. Bernhard has always been polite and professional to me. I'm at ease when I come in for appointments, and enjoy talking with him. He is willing to listen and discuss my concerns.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Staff friendliness
- Trusted the provider's decisions
What could be improved
No results
Helpful
Eric M – Oct 30, 2020
Post a ResponseAre you Dr. Bernhard?
Terrible office. My wife arrived only 15 minutes early rather than 30 minutes early for a new patient sick visit and they said too bad your appointment was cancelled. When she tried to convince them to let her have her appointment she drove out for, they got aggressive, with the receptionist making mean comments and the nurse menacing my wife saying, "I'm not being aggressive, I'm being firm!" My wife left without her scheduled appointment and crying. This is the worst I have ever seen
What went well
No results
What could be improved
- Office environment
- Difficult to schedule appointment
- Didn't listen or answer questions
- Didn't explain conditions well
- Staff wasn't friendly
- Appointment was rushed
- Didn't trust the provider's decisions
2 others found this helpful
Helpful
Montgomery – Jan 27, 2018
Post a ResponseAre you Dr. Bernhard?
Dr. Bernhard has always been a caring and thorough doctor who has always answered my questions. I've been going to him for about 15 years and he's always been the ultimate professional with a friendly touch. When my husband was in the hospital with COPD he seemed to know the exact care and pharmacy needs for emergencies and maintenance. I would recommend him to anybody!
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Jan 14, 2018
Post a ResponseAre you Dr. Bernhard?
He truly seems to not care about his patients from my experience. If you desperately need a home medical device and he has to fill out paperwork, good luck. He often times seems to not listen, just "mhmm" and "ok" when you're trying to explain things to him. If you want a lazy doctor who is simply there to go through the motions, he's your guy. If I could give negative stars, I would. You're better off going literally anywhere else. He needs to retire and find a hobby.
What went well
No results
What could be improved
- Difficult to schedule appointment
- Didn't listen or answer questions
- Didn't explain conditions well
- Staff wasn't friendly
- Appointment was rushed
- Didn't trust the provider's decisions
2 others found this helpful
Helpful
Romeoville, IL – Jun 27, 2017
Post a ResponseAre you Dr. Bernhard?
I really like Dr Bernhard... not necessarily all of his staff. The Dr listens to my concerns , we discuss my treatment and I fully understand what the goals are in my treatment. He's been my doctor for 20 years and I have been very happy to have him for a Doctor....
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
3 others found this helpful
Helpful
Linda H in Sandwich IL – May 13, 2017
Post a ResponseAre you Dr. Bernhard?
Dr Bernhardt was treating a family member and is very callous and unprofessional. He had no idea my father had a cardiac history despite treating him for over a year. No regard for his patients, or their care. He is dismissive and condescending
What went well
No results
What could be improved
- Office environment
- Difficult to schedule appointment
- Didn't listen or answer questions
- Didn't explain conditions well
- Appointment was rushed
- Didn't trust the provider's decisions
4 others found this helpful
Helpful
Zee Cohn in Elgin, IL – Nov 20, 2016
Post a ResponseAre you Dr. Bernhard?
I have had multiple family member use this doctor and he is the most unprofessional person I have ever met. We went in for something that seemed minor and he laughed in our face and said I am pretty sure it is cancer. I think he is a scam artist and just wants to do big expensive tests so he can bill for them. He is not courteous patient. He is overly opinionated and an over all sloppy person.
What went well
- Appointment scheduling
What could be improved
- Office environment
- Didn't listen or answer questions
- Didn't explain conditions well
- Staff wasn't friendly
- Appointment was rushed
- Didn't trust the provider's decisions
- Long wait times
2 others found this helpful
Helpful
Geneva IL – Oct 05, 2016
Post a ResponseAre you Dr. Bernhard?
Dr. Bernhard seems to not be concerned with his patient's health. He often doesn't know what tests to order and is in no hurry to treat you. At the last appointment, he just said that I'll have to leave in the same condition that I came in. He didn't know what to do.
Often he suggests over the counter treatments. If you like a just wait and see kind of Doctor, then he's your guy.
What went well
No results
What could be improved
- Office environment
- Difficult to schedule appointment
- Didn't listen or answer questions
- Didn't explain conditions well
- Staff wasn't friendly
- Appointment was rushed
- Didn't trust the provider's decisions
9 others found this helpful
Helpful
Mary in Batavia, IL – May 18, 2016
Post a ResponseAre you Dr. Bernhard?
Dr. bernhard and/or his nurse have made several mistakes in my care. I never felt comfortable with them being in charge of my care.
I found his nurse extremely rude and impersonal. Phone calls were often not returned even though nature of calls were sometimes of a more urgent nature.
What went well
No results
What could be improved
- Office environment
- Difficult to schedule appointment
- Didn't listen or answer questions
- Didn't explain conditions well
- Staff wasn't friendly
- Appointment was rushed
- Didn't trust the provider's decisions
7 others found this helpful
Helpful
Feb 18, 2016
Post a ResponseAre you Dr. Bernhard?
Leave a review
How was your experience with Dr. Bernhard?Overall Patient Satisfaction
26responses
Likelihood of recommending Dr. Bernhard to family and friends is 2.3846154 out of 5
About Me
biography
Dr. Mark Bernhard, MD is a family medicine physician in Batavia, IL and has over 40 years of experience in the medical field. He graduated from Loyola University Chicago Stritch School of Medicine in 1982. He is affiliated with Northwestern Medicine Delnor Hospital.Family Medicine
*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.
Loyola University Chicago Stritch School Of Medicine
Medical School, 1982
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
Healthgrades receives board action history for physicians and physician assistants. The information displayed here is sourced from independent information providers, such as state board websites, and may not be the most up-to-date information. Healthgrades makes no representations with respect to the accuracy of any information provided here and assumes no responsibility or liability for such information.
Learn more about medical license public record checkOnline Care for Prescription Refills (Sponsored)
Insurance Check
Search for your insurance carrier and choose your plan type
Locations
Practice
Practice
Delnor Community Hospital300 Randall Rd Geneva, IL 60134
Office1300 Waterford Dr Lowr Level Aurora, IL 60504
Affiliated Hospitals
- Recipient of 8
hospital awardsAmerica's 250 Best Hospitals Award™ (2025, 2024)
Top 5% in the nation for consistently delivering clinical quality
View all awardsOutstanding Patient Experience Award™ (2024, 2023, 2022)
Top 5% in the nation for consistently delivering clinical quality
View all patient feedbackHow patients felt about the care they received at this hospital.
86%Patients said they were given information about recovering at home2% higher than the national average
80%Patients said that doctors always listened to them and explained things well4% higher than the national average
Learn more about how Healthgrades measures Hospital Quality