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Dr. Mark Cassol, MD

Dr. Mark Cassol, MD

Ophthalmology*
20+ years of experience

Dr. Mark Cassol, MD is an ophthalmologist in Louisville, KY and has over 20 years of experience in the medical field. He graduated from West Virginia University School of Medicine in 2001. He is affiliated with medical facilities Baptist Health Louisville and The Medical Center at Franklin. He is accepting new patients.

4.6 Star Rating
Based on 18 reviews 4.6 Star Rating (18 reviews)

Practice

800 Zorn Ave Louisville, KY 40206

At a Glance

  • Area of Expertise
    Dr. Cassol specializes in the area of Ophthalmology. See board certifications
  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Hospital Satisfaction
    Patients said they were highly satisfied at this doctor's hospital. See hospitals
  • Trustworthy
    Patients said this doctor is trustworthy. See reviews
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Dr. Cassol's Reviews

Likelihood to recommend Dr. Cassol

4.6
18 ratings, 15 with a written review
5 star
89%
89%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
11%
11%

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Dr Mark Cassol Is A Wonderful Ophthalmologist
Dr Cassol has helped me with my Dry Eye Syndrome for many years. When I needed cataract surgery, I knew consult with. My cataracts are out and my implants enable me to read up close with no reading glasses!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
David Patterson – Jul 20, 2024
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My husband and I have been patients of Dr. Cassol for 3-4 years and we are very pleased. He explains procedures and answers questions ,all of them. Highly recommend him.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Sally long – Nov 13, 2021
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Excellent care and fantastic patient service.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • Appointment was rushed
Helpful
Andrea – Sep 17, 2021
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I traveled to Louisville from Hawaii to have Dr. Cassol perform my cataract surgery. His reputation is unquestionable and his practice is the epitome of excellence. His bedside manners are great, his examinations thorough, his staff is well trained. When entering his office, his staff treats you like family. The end-result was 20/15 vision in both eyes. I highly recommend Dr. Cassol for your eye care. He is topnotch.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
3 others found this helpful
Helpful
Richard Krekel – Aug 16, 2020
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Great staff everything went very well and in a timely manner. Very professional and they explain everything to you so you can understand what is going to happen. Thanks for the great results
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Michael denny – Feb 29, 2020
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I had 2 cataract surgeries performed by Dr. Cassol and had the panOptix Toric multifocal IOL implanted in both eyes. My vision is near perfect and have had no complications post surgery until now (a month later). His team works seamlessly to provide an efficient service. I would highly recommend!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Grace Kuravackel – Dec 04, 2019
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BEWARE! He did not check to confirm that my eye was numb before he started the laser astigmatism correction procedure. When i cried out in pain and begged him to stop multiple times he did not stop. It was torture! When my family member complained and asked the director of nursing who was with me (and did nothing to stop him) why he did not stop right away she said “I don’t know. I guess he just wanted to get it finished”. No excuse. Obviously Cassol puts his time above patient welfare. Don’t use him.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
5 others found this helpful
Helpful
Jul 29, 2019
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Dr. Cassol is an excellent doctor in keeping his patients informed about their eye issues.
What went well
No results
What could be improved
No results
Helpful
Mar 10, 2019
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Dr. Cassol did an excellent job with my LASIK procedure. I couldn't be happier with the process or the results.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
P C in Louisville – Jul 25, 2018
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If you are in the market for LASIK, I highly recommend Dr. Mark Cassol. I conducted a lot of research before choosing a physician and Dr. Cassol has the experience, credentials and professional approach that convinced me to see him. From the 1st visit to the follow-up exam, Dr. Cassol explained everything to me very clearly and made me feel at-ease with the procedure. The LASIK itself was stress-free; Dr. Cassol and his assistants were wonderful. Most importantly, my results are phenomenal!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Ted S. – Jan 07, 2018
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Dr Cassol did an excellent job with my eye surgery. I am pleased with not only him, but his entire staff.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Robert Clark in Crestwood, KY – Aug 08, 2017
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I was very apprehensive about having cataract surgery and lens implants, but it has totally changed my life for the better. Dr. Cassol and his staff were very caring and efficient and the experience taught me I had nothing to fear from the procedure itself. I now see 20/20 with both eyes and I can resume playing tennis and driving at night without complicated glasses or contacts. YAY!!!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 others found this helpful
Helpful
Judy C. in Louisville, KY – Jan 24, 2017
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I have known Dr. Cassol for years and he has earned my utmost respect. Not only are his surgery skills cutting edge; but, he takes the time to train the upcoming eye surgeons in the field. Highest Recommendation.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Brent Bellotte in Boca Raton, FL – Dec 26, 2016
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I made two appointments to see him for an evaluation. The first time, I waited over an hour and left. The second time, I waited over 45 minutes and they called two people with later appointments before me. I went up to the desk and they said he had left for surgery. Then blamed it on me for not signing in when the sign-in sheet. There was no sign-in sheet. Really? Very unprofessional.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Staff wasn't friendly
  • Long wait times
2 others found this helpful
Helpful
Caroline Hardesty in Louisville, KY – Nov 04, 2016
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I recommended Dr. Cassol to my mother, who has now been seeing him for years. She looks forward to her visits, has never waited longer than 15 minutes, and has established a relationship with all of the staff. Not to mention, Dr. Cassol is extremely knowledgeable, personable, and empathetic. I have nothing but the greatest reviews for CassolEye. Check them out!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Louisville, KY – Oct 25, 2016
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About Me

care philosophy

In addition to our expertise, our surgeon and staff are committed to providing our patients with the most personal and caring approach.

biography

Cassol Eye is a full-service ophthalmology practice. Dr. Cassol provides ophthalmology services to patients of all ages. We provide evaluation and management of ocular pathology. Our most common services include: Cataract surgery, LASIK surgery,...read more
  • Ophthalmology

  • Cataract Surgery

  • Cornea & Refractive Surgery

  • Oculoplastic Surgery

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Of Louisville Medical Center

    Internship Hospital, 2002
  • West Virginia University School Of Medicine

    Medical School, 2001
  • Clemson University

    Undergraduate School, 1991
American Board of Medical Specialties®
American Board of Ophthalmology®
Ophthalmology
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Locations

Practice

1

Affiliated Hospitals

  • The Medical Center at Franklin

    1100 Brookhaven Rd
    Franklin, KY 42134

    How patients felt about the care they received at this hospital.

    92%
    Patients said they were given information about recovering at home

    4% higher than the national average

    91%
    Patients said their room and bathroom were always kept clean

    14% higher than the national average

    View all patient feedback
  • Baptist Health Louisville

    4000 Kresge Way
    Louisville, KY 40207
    Recipient of 1
    hospital award

    How patients felt about the care they received at this hospital.

    87%
    Patients said they were given information about recovering at home

    3% higher than the national average

    76%
    Patients said that doctors always listened to them and explained things well
    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality