Dr. Mark Jones, MD
Orthopedic Surgery*
Accepting new patients
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Dr. Mark Jones, MD
Orthopedic Surgery
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Dr. Mark Jones, MD is an orthopedic surgeon in Midlothian, VA. Dr. Jones has extensive experience in Knee & Lower Limb Surgery. He is affiliated with medical facilities Johnston-Willis Hospital and Chippenham Hospital. He is accepting new patients.
4.6 Star Rating
Based on 56 reviews 4.6 Star Rating (56 reviews)
Locations
OrthoVirginia - Midlothian
Hospital Highlight
Dr. Jones is affiliated with Chippenham Hospital Richmond, a highly rated and top awarded hospital for orthopedic surgery.
At a Glance
- Area of Expertise • Dr. Jones specializes in the area of Orthopedic Surgery. See board certifications
- Explains Conditions Well • Patients said this doctor explains conditions well. See reviews
- Practices at Top Hospital • America’s 100 Best Hospitals for Joint Replacement Award™ See hospitals
- Trustworthy • Patients said this doctor is trustworthy. See reviews
More Orthopedic Surgery Specialists at Johnston-Willis Hospital
Experience Check
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Dr. Jones' Reviews
Likelihood to recommend Dr. Jones
4.6
56 ratings, 27 with a written review
| 5 star | 88% | 88% |
| 4 star | 2% | 2% |
| 3 star | 0% | 0% |
| 2 star | 2% | 2% |
| 1 star | 9% | 9% |
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Would definitely recommend
What went well
- I felt respected
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
L Green – Oct 30, 2024
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THE BEST!
What went well
- I felt respected
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Katrina Lewis – Oct 23, 2024
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First time visit
What went well
- I felt respected
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Nicole E – Oct 02, 2024
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Best Physician from whom I have ever received care
What went well
- I felt respected
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
1 other person found this helpful
Helpful
T. Lewis-Sultzer – Jun 29, 2024
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Excellent sirfeon
What went well
- I felt respected
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Barbara G – May 17, 2024
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Patient
What went well
- I felt respected
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
2 others found this helpful
Helpful
Feb 23, 2024
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Excellent Care
What went well
- I felt respected
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
LadyLibraVA – Jan 14, 2024
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Recent Examination and Treatment
What went well
- I felt respected
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Nov 02, 2023
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Such a great doctor
What went well
- I felt respected
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
- Long wait times
Helpful
Leslie Conrad – Aug 11, 2023
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Dr Mark Jones is the best of the best.Professional
What went well
- I felt respected
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
May 05, 2023
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Excellent surgeon
What went well
- I felt respected
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Apr 16, 2023
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Dr. Jones instills total trust. He is so calm and kind. He actually pauses and thinks for a minute when you ask a question. You know that he is considering the situation as it relates to you personally to give you the best information available. I am having my second knee replacement with him. I send everyone who needs a knee to him. I am amazed that a prosthetic joint can feel so natural. He is the quintessential top doctor. You are not a Patient Number. You are a person with a problem, and he will do everything in his extensive knowledge, experience, and skill to solve it for you. He is a rare find in the field of medicine today.
What went well
- I felt respected
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
3 others found this helpful
Helpful
Apr 15, 2023
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Two separate knee replacements - terrific care, precise explanations, palpable concern for patient and AWESOME results
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
2 others found this helpful
Helpful
L Broglio – Oct 24, 2020
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He dismissed my concern, an pain level. Prescribe gavipenten, an said should start working in a week or two
What went well
No results
What could be improved
No results
Helpful
Jun 12, 2020
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Dr Jones has done knee replacement on both knee. I have see him for the last seven years and recommended him to several friends and a couple in line at the grocery store. He also has a great staff.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Oct 02, 2019
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Dr Jones is awesome! He takes the time to answer all of your questions and concerns and has a compassionate bedside manner. I have several friends who have gone to him and tbey too rave about what a great doctor he is.
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
Mar 29, 2019
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Excellent. I have been seeing Dr. Jones for years for a myriad of orthopedic issues. He is a skilled surgeon with a calm and compassionate bedside manner. I recommended him to everyone needing lower extremity help. He did a tkr on me 60 days ago. I'm walking a few miles a day, have all of my range of motion, sleeping again. Once again, Dr. Jones has improved my quality of life. Thank you!
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
2 others found this helpful
Helpful
Annette Marquard in Chesterfield, VA – Feb 08, 2019
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Dr. Jones is one of the kindest and compassionate physicians that I have ever had. He listens, evaluates and discusses options for your care. I have total trust in him. After my knee replacement I was walking with a cane in 3 weeks and had minimal pain. I highly recommend him as a physician and orthopedic surgeon.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
6 others found this helpful
Helpful
Mary J. in Richmond, VA – Oct 20, 2017
Mary - Thank you very much for the kind review! I... Read More
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I started seeing Dr. Jones for some foot surgery. He is very concerned with your questions and answers in a way you can understand. He never seems to be in a hurry and takes time for a productive conversation Great doctor..
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
4 others found this helpful
Helpful
Franklin Bryant, Jr. in Chesterfield, VA – Oct 11, 2017
Thank you for this kind message, Franklin! I will... Read More
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Great bedside manner, personable yet very professional and caring. Makes you comfortable, explains everything clearly.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
3 others found this helpful
Helpful
Ellen Williams in Richmond, VA – Aug 03, 2017
Ellen - Thank you for the kind review! Best,... Read More
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Likelihood of recommending Dr. Jones to family and friends is 4.571429 out of 5
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About Me
Watch Dr. Jones' Video
biography
Dr. Mark Jones specializes in joint replacement surgeries, including minimally-invasive knee replacements and total hip and knee replacements. He is fellowship-trained and board-certified.Orthopedic Surgery
*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.
Johns Hopkins
Fellowship HospitalUniversity Of Virginia
Fellowship HospitalVirginia Commonwealth University School Of Medicine
Residency HospitalVirginia Commonwealth University School Of Medicine
Internship HospitalVirginia Commonwealth University School Of Medicine
Medical School
American Board of Medical Specialties®
American Board of Orthopaedic Surgery®
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Orthopedic Surgery
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
Healthgrades receives board action history for physicians and physician assistants. The information displayed here is sourced from independent information providers, such as state board websites, and may not be the most up-to-date information. Healthgrades makes no representations with respect to the accuracy of any information provided here and assumes no responsibility or liability for such information.
Learn more about medical license public record checkAffiliated Hospitals
- Recipient of 28
hospital awardsAmerica’s 100 Best Hospitals for Joint Replacement Award™ (2025, 2024, 2023)
Superior clinical outcomes in back and neck surgery, spinal fusion, hip fracture treatment, hip replacement, and total knee replacement
View all awardsAmerica’s 100 Best Hospitals for Orthopedic Surgery Award™ (2025, 2024, 2023)
Superior clinical outcomes in back and neck surgery, spinal fusion, hip fracture treatment, hip replacement, and total knee replacement
- Recipient of 42
hospital awardsAmerica’s 50 Best Hospitals for Surgical Excellence Award™ (2025, 2024, 2023)
Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications
View all awardsAmerica’s 100 Best Hospitals for Joint Replacement Award™ (2025, 2024, 2023)
Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications
View all patient feedbackHow patients felt about the care they received at this hospital.
84%Patients said they were given information about recovering at home74%Patients said that doctors always listened to them and explained things well2% lower than the national average
Learn more about how Healthgrades measures Hospital Quality