Dr. Mark Pavilack, MD
Ophthalmology*
35+ years of experience
Dr. Mark Pavilack, MD is an ophthalmologist in Portsmouth, VA and has over 35 years of experience in the medical field. He graduated from Vanderbilt University School of Medicine in 1987. He is affiliated with Sentara Leigh Hospital. He is accepting new patients.
3.8 Star Rating
Based on 19 reviews 3.8 Star Rating (19 reviews)
Practice
3235 Academy Ave Ste 200 Portsmouth, VA 23703At a Glance
- Area of Expertise
- Explains Conditions Well
- Practices at Top Hospital
- Hospital Satisfaction
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Dr. Pavilack's Reviews
Likelihood to recommend Dr. Pavilack
3.8
19 ratings, 15 with a written review
| 5 star | 68% | 68% |
| 4 star | 0% | 0% |
| 3 star | 0% | 0% |
| 2 star | 5% | 5% |
| 1 star | 26% | 26% |
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Definitely would recommend Dr. Pavilack.
What went well
- I felt respected
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Mar 03, 2025
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Outstanding Doctor
What went well
- I felt respected
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
- Long wait times
1 other person found this helpful
Helpful
Judy Cottel – Feb 26, 2024
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Topnnotch Surgeon
What went well
- I felt respected
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
LJV – Jan 11, 2024
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Confidence in abilities
What went well
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Trusted the provider's decisions
What could be improved
- Office environment
- Difficult to schedule appointment
1 other person found this helpful
Helpful
5 year patient – Dec 02, 2022
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I saw this surgeon for cataract surgery. Dr Pavilack is a highly trained surgeon with an impressive medical background and competence in computer assisted eye surgery. If I need to have any further surgeries on my eyes I would trust this surgeon. My retina doctor was impressed with his cataract surgery. I might need more surgery a vitrectomy for a macular pucker and I would not hesitate to use this surgeon again.
What went well
- Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Dec 23, 2021
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I have been a patient of Dr. Pavilack for years. I recently had cataract surgery on both eyes and am extremely pleased!! Thank you Dr. Pavilack and team for your excellent care!!
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
2 others found this helpful
Helpful
Kathy Ritchie – Aug 09, 2020
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Dr, Pavilack is an outstanding Ophthalmologist. He has performed cataract and implant surgery on both of my eyes. The results are fantastic. He is a very personable and caring surgeon. What more can I say?
What went well
No results
What could be improved
No results
2 others found this helpful
Helpful
Jim Simmons – Nov 14, 2019
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I have just completed cataract surgery on both eyes with Dr. Pavilack and his team. I had a very thorough examination and explanation of the procedure followed by excellent surgery and results. Highly recommend!
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
2 others found this helpful
Helpful
Suzanne – Nov 09, 2019
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I had cataract surgery done by Dr Pavilack two years ago. The surgery was great with fantastic results! I would recommend him to anyone requiring eye surgery.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Patrick in Virginia beach, VA – Nov 09, 2019
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Horrible! He has no bedside manners.
What went well
No results
What could be improved
No results
3 others found this helpful
Helpful
Mar 13, 2019
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I had laser eye surgery yesterday by Dr Pavilack the entire process was amazing! From the laser coordinator, the technicians, the entire laser team, down to the scribes at my post op appointment!
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Amber Lewis in Suffolk, VA – Sep 27, 2018
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I have been a patient for about 6 years. 3 of the last 4 times, the wait time after they dilated my eyes was long - today - I walked out after waiting 60 minutes and being told he just went in with someone and there was another person ahead of me.
I have no problem with his medical abilities, however, I do have a problem when the way he schedules - makes me think his time is way more important than his patients.
What went well
No results
What could be improved
- Office environment
- Long wait times
4 others found this helpful
Helpful
Virginia Beach – May 19, 2018
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Dr. Pavilack has been my doctor for several years. I have found Dr. Pavilack to be a very good doctor. He has always taken the time to explain his findings. He take great care to make sure the drops or medicine is the right prescription for your condition. I find him and his staff very kind and knowledgeable. I highly recommend Dr. Pavilack.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Apr 18, 2018
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Excellent care by Dr Pavilack and the staff at Tidewater Eye Centers ! They got me in quickly, assessed my clinical situation, comprehensively and carefully explained my options, allowed me to ask multiple questions, answered them clearly and concisely, and developed a treatment plan that was spot on !
I highly recommend eye care with this group and specifically Dr. Pavilack. He provides individualized, highly personnel care combined with the highest level of clinical expertise. A++
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
2 others found this helpful
Helpful
Mark in Suffolk, VA – May 02, 2017
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I was seen by Dr. Pavilack on an emergency basis following symptoms of flashing lights. He made it very clear that he was doing me a favor by fitting me on on a short notice. He was very condescending and rude. He ignored me when I asked a question and talked over me by looking at the nurse and addressing her. He told me that I had junk in the back of my eyes. He did NOT tell me that I had a vitreous detachment. He seemed angry when I attempted to ask another question that he did not answer.
What went well
- Appointment scheduling
What could be improved
- Office environment
- Didn't listen or answer questions
- Didn't explain conditions well
- Staff wasn't friendly
- Appointment was rushed
- Didn't trust the provider's decisions
- Long wait times
6 others found this helpful
Helpful
Virginia Beach, VA – Jul 07, 2016
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Leave a review
How was your experience with Dr. Pavilack?Overall Patient Satisfaction
19responses
Likelihood of recommending Dr. Pavilack to family and friends is 3.7894738 out of 5
About Me
care philosophy
Your eyesight is a precious gift, and we want to help you preserve it for a lifetime. At Tidewater Eye Centers, we provide comprehensive eye care services to monitor your eyesight and give you the opportunity to be proactive about changes in your...read morebiography
Dr. Pavilack is a Cornea, Cataract, and Refractive Surgeon. He is Board-Certified by the American Board of Ophthalmology and a Fellow of the American Academy of Ophthalmology. Dr. Pavilack was among the first in the Hampton Road's area...read moreOphthalmology
*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.
University Of Florida
Undergraduate SchoolMass Eye Ear Infirm Harvard Med School
Fellowship Hospital, 1992Mass Eye Ear Infirm Harvard Medical School
Fellowship Hospital, 1992University Mi Medical School Wk Kellogg Eye Center
Residency Hospital, 1991University Mi Med School Wk Kellogg Eye Center
Residency Hospital, 1991Allentown Affil Hosps
Internship Hospital, 1988Vanderbilt University School Of Medicine
Medical School, 1987University Of Florida/ Pensacola
Undergraduate School, 1983
American Board of Medical Specialties®
American Board of Ophthalmology®
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Ophthalmology
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Focus on Wet Macular Degeneration
Locations
Practice
Tidewater Eye Center SPC.3235 Academy Ave Ste 200 Portsmouth, VA 23703
Office3235 Academy Ave Portsmouth, VA 23703
Practice
Practice
Affiliated Hospitals
- Recipient of 8
hospital awardsView all awardsPatient Safety Excellence Award™ (2025, 2024, 2023)
Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications
View all patient feedbackHow patients felt about the care they received at this hospital.
83%Patients said they were given information about recovering at home1% lower than the national average
77%Patients said that nurses always listened to them and explained things well2% higher than the national average
Learn more about how Healthgrades measures Hospital Quality
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