Dr. Mark Simonds, MD

Dr. Simonds made an error when he sent my prescription to the pharmacy, then apparently changed his mind three times, repeatedly submitting and cancelling different prescriptions and directly contradicting what he told me during my appointments. He also failed to notify me about these changes in treatment plan. He blamed the pharmacy and insisted I switch, but 30 days after my appointment, after I had run out of meds and the second pharmacy was still waiting for info from him, I gave up.I also have privacy concerns regarding Dr. Simonds’ telehealth platform. Messages I wrote to him were answered by people I had never met. Instead of replying to me directly, Dr. Simonds repeatedly cc’d me on messages to the platform’s staff, referring to me as “patient” or “pt.” Not a big deal, compared to the rest, but still a failure of common courtesy.Finally, Dr. Simonds asked his staff to have “patient” make (and pay for) an additional office visit, “due to the recent medication confusion.”

I am an adult patient. Both my husband & I see Dr. Simonds. I tend to not leave 5-star reviews as I often find that doctors do not spend the time necessary with their patients nowadays & are not all that invested in our happiness. I do not feel that way about Dr. Simonds. He takes care to question how I am feeling & whether my meds are still working. I find his staff very helpful & pleasant. I am able to reschedule appointments, if necessary, without having to wait months. Healthy environment.

had a great time!

Great listener and very attentive.