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Dr. Mark Zeme, MD

Dr. Mark Zeme, MD

Ear, Nose, and Throat*

Dr. Mark Zeme, MD is a head & neck surgery otolaryngologist in Castro Valley, CA. He is affiliated with Eden Medical Center. He is accepting new patients.

2.7 Star Rating
Based on 14 reviews 2.7 Star Rating (14 reviews)

Practice

20400 Lake Chabot Rd Ste 301 Castro Valley, CA 94546

At a Glance

  • Areas of Expertise
    Dr. Zeme specializes in the areas of Otolaryngology & Otolaryngology-Head and Neck Surgery. See board certifications
  • Practices at Top Hospital
    America's 250 Best Hospitals Award™ See hospitals
  • Hospital Satisfaction
    Patients said they were highly satisfied at this doctor's hospital. See hospitals
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Dr. Zeme's Reviews

Likelihood to recommend Dr. Zeme

2.7
14 ratings, 5 with a written review
5 star
43%
43%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
57%
57%

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Very Dismissive
Terrible experience. This doctor did not care to listen to what was going with my ears and was very dismissive when I would try to explain my symptoms. Very rude. The assistants were great and very accommodating. I suggests you find someone else to go to.
What went well
  • Appointment scheduling
  • Staff friendliness
  • Wait times
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
Helpful
Jan 13, 2025
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I cant get thru his messaging system to make an appointment
What went well
No results
What could be improved
  • Difficult to schedule appointment
1 other person found this helpful
Helpful
Feb 14, 2023
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Terrible staffing, awful bedside manner
Had a referral sent in April 2021, called weekly for 3 months trying to get an appointment. I was repeatedly told they never received it. My doctor's office repeatedly called their office, confirming the fax number and resending over and over. I think they are disorganized and lost everything. No system in place to track anything. Doctor Zeme once I saw him talked down to me and was rushed, rude. Won't ever go back.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
3 others found this helpful
Helpful
carljones – Aug 13, 2022
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This guy is a stupid idiot. He doesn't even check the patient. He has his assistant nurses do all the checking. How can you tell what's wrong with the patient if you don't even check them yourself being the MD. He is rude and incompetent. His license should be suspended for negligence and misrepresentation.
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Appointment was rushed
  • Didn't trust the provider's decisions
5 others found this helpful
Helpful
Sep 12, 2020
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This doctor is very rude and arrogant. I accompanied my dad to his doctor's appointment and he prepared in advance few questions to the doctor. My dad has a significant hearing loss and the reason for the visit was for clogging and buzzing discomfort on his ears and severe allergy symptoms (he already wears earing aids). The doctor was extremely rude and patronizing every time my father was trying to explain his symptoms. He pretty much dismissed anything my dad said based on his initial
What went well
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
12 others found this helpful
Helpful
Pleasanton, CA – Aug 23, 2017
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About Me

care philosophy

Our patients deserve friendly, intelligent and the most advanced ear, nose, and throat care without having to cross any bridge in the Bay Area to get it. Since 1994, we have been treating adults and children in the greater East Bay with a variety...read more
  • Ear, Nose, and Throat

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Calif

    Residency Hospital, 1989
  • Uc San Francisco Medical Center

    Internship Hospital, 1988
American Board of Medical Specialties®
American Board of Otolaryngology
Otolaryngology
American Board of Otolaryngology - Head and Neck Surgery®
Otolaryngology-Head and Neck Surgery
Self designated 
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
  • English

  • Spanish

Locations

Practice

Office20400 Lake Chabot Rd Ste 301 Castro Valley, CA 94546
1

Practice

Eden Medical Center20103 Lake Chabot Rd Castro Valley, CA 94546
2

Affiliated Hospitals

  • Eden Medical Center

    20103 Lake Chabot Rd
    Castro Valley, CA 94546
    Recipient of 13
    hospital awards

    America's 250 Best Hospitals Award™ (2025, 2023)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    Surgical Care Excellence Award™ (2025)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    86%
    Patients said they were given information about recovering at home

    2% higher than the national average

    76%
    Patients said that doctors always listened to them and explained things well
    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality