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Dr. Marvin Maxwell, MD

Dr. Marvin Maxwell, MD

Family Medicine*
30+ years of experience

Dr. Marvin Maxwell, MD is a family medicine physician in Sebring, FL and has over 30 years of experience in the medical field. He graduated from Ross University School of Medicine in 1990. He is affiliated with medical facilities such as AdventHealth Sebring and HCA Florida Highlands Hospital. He is accepting new patients and telehealth appointments.

3.7 Star Rating
Based on 38 reviews 3.7 Star Rating (38 reviews)

Practice

4020 US Highway 27 N Sebring, FL 33870
Telehealth available

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Dr. Maxwell's Reviews

Likelihood to recommend Dr. Maxwell

3.7
38 ratings, 17 with a written review
5 star
58%
58%
4 star
8%
8%
3 star
3%
3%
2 star
5%
5%
1 star
26%
26%

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Mediocre medical care
Can’t say much about Dr. Maxwell since I’ve never met him and I’ve only seen his physicians assistants. The quality of care is mediocre. Communication can improve because I only get the receptionist to answer my medical questions even when I’ve requested to speak to a nurse or the physician assistant. When I finally got a nurse on the line she was very rude and unprofessional. I will be searching for another medical clinic for my serious health issues. But does a good doctor even exists these days? Not in Florida.
What went well
  • Explained conditions well
  • Wait times
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Maria – Jun 04, 2023
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Horrible Customer Service
Overall Incompetent staff. Had blood drawn after going in for a flu shot for a preventative visit and saw on the portal that my cholesterol was 245. They never called me to discuss that, but the PA said something about it at my next years visit for that flu shot. Now they charged my insurance for a "follow up" visit because he "mentioned cholesterol" which is also now giving me a copay. I was supposed to have a bone scan and they said they would arrange that with Advent Health which they never did in 2022, and then again this year. Was there Nov 22, and to date they have not called in the order. They have threatened to put me in collections for the $10 copay that they wouldn't wave since they coded the appointment as "follow up" instead of "preventative". They said they wouldn't wave it since I waited too long to address it. The billing staff is poorly trained and should be replaced with a staff that can actually help the patients.
What went well
No results
What could be improved
No results
4 others found this helpful
Helpful
May 23, 2023
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Best Doctor
I have been seeing Dr Maxwell for several years and each time I feel healthier when I leave. His personality and upbeat demeanor are a welcome change from some other physicians. He genuinely cares about his patients and it shows in his work.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
May 02, 2023
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Great Doctor
Dr Maxwell take his time to get to know you. He listens and reacts properly to your problems. So far he has been so helpful to both my husband and myself. We truly appreciate and recommend him
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Great Doctor. – Oct 04, 2022
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Caring Physician
Have been a patient of Dr. Maxwell for just over 26 years. He is the kind of Dr. you can talk to & he takes the time to talk to you. I have recommended him to many of my friends as well as to some of his other providers. His staff is friendly & efficient, they know you when you walk in and call you by name. They tend to your needs. In my opinion you cannot find a better Dr or practice.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Kay P – Jul 12, 2022
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No one answers phone!
What went well
No results
What could be improved
  • Difficult to schedule appointment
Helpful
Feb 22, 2022
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Dr. Maxwell is a caring, compassionate, and trustworthy doctor. He takes time to listen and assess my concerns and needs. He explains diagnosis, course of treatment, and procedures with details. For 15 years he has had the right diagnosis and treatment for me and other family members.
What went well
No results
What could be improved
No results
Helpful
Estrella Rodriguez – Jul 07, 2021
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The most caring compassionate Dr I have ever met. Always take his time to listen to your concerns. Been with him for 24 years and wouldn't want anyone else. Always refers you to someone else who can help you when he can't.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Marilyn – May 13, 2021
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Dr. Marvin Maxwell is the best doctor I've ever visited. He listens carefully, asks thought-provoking questions to help you articulate your concern, and provides options and solutions. He also makes you feel cared about and reassured that you are in competent hands. Very highly recommended!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Julie T. – Dec 08, 2020
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I have been a patient of Dr. Maxwell for over 20 years. He is caring, compassionate and thorough. He does not hesitate to call in specialists if he deems it necessary. I would recommend him to anyone although I also know that he personally does not take on many new patientsbut he does have others in the practice that do.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Sep 22, 2020
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Dr. Maxwell is a true sweet heart., I've been a patient of his for a few years. Every time I see him he listens to my concerns and always answer my questions, and he is never in a rush, this means a lot!
What went well
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Danielle Smith – Aug 03, 2020
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Dr. Maxwell did not accept me as a patient. Only found out because called back after lapse of time. No good explanation. After being turned down by Dr Lim did I begin to understand that if you go to pain management Doctors or take such meds that you are blackballed Unfit. Though these Doctors are my AARP United Health Care Providers Doctors they deem persons in pain pain or anxiety unfit to treat. Not acceptable Dr. behavior nor Health Care Provider Ignorance. Am 70:year young recovering from radiation from cancer. Won battle with cancer and triple bypass. Yes am in pain at times. But walk to one hour n a half most days. Have an old friend Mr. Arthritis with me, have conditions which cause me pain but am not an abuses of meds. Dutiful will go to an Orthopedic Pain management doctor to be validated. Not an abuser, just looking for a caring Primary Care Doctor like I had In Cape Coral. To care for me and validate my much needed referrals. Thank you. Ps Dr Maxwell team never got back
What went well
  • Office environment
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
3 others found this helpful
Helpful
Blanca Kelley in Sebring, FL – Sep 06, 2019
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Staff very unprofessional. I was told I could only see a Nurse even though it was my first visit & I was in acute pain from a UTI. Since I had taken AZO for pain the tech said my urine sample was no good which was not true. Then I was told the nurse refused to see me bc I asked too many questions. I went home crying from pain & didn’t know what to do since this was a new area. I called my insurance & she helped me find a walk in clinic where they checked my urine & prescribed the meds I needed.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
8 others found this helpful
Helpful
Mary Gayle Smith in Avon Park FL – Feb 17, 2018
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Although I have not seen Dr. Maxwell, his Nurse Practitioners (Richard, Sally and Beth) are outstanding. I would recommend this practice to all.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
5 others found this helpful
Helpful
Mary F in Sebring – Nov 06, 2017
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Charge patients without their prior knoweledge or concent for their serivces than later ignore the calls and do not make effort to solve the issues.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
9 others found this helpful
Helpful
Casselberry, FL – Aug 20, 2016
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This man cares about your well being and finding out what the causes of any problems are. He uses common sense and years of experience in various settings to discuss with the patient possible causes and approaches to solutions. He listens and takes his time. Not an ounce of arrogance or presumption in him. Yet, he seems to know from a world of experience the direction to take. His referrals have been good for the most part. Lower rating on staff refers to the administrative staff.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • Staff wasn't friendly
12 others found this helpful
Helpful
Henry Kuhlman in Bowling Green, FL – Aug 12, 2016
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He takes time to explain his reason for treatment and is able to make references to other specialty physicians if needed before you leave the office.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
10 others found this helpful
Helpful
Pat in Sebring, FL – Jun 15, 2016
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About Me

care philosophy

The family physician functions as the patient's means of entry into the health care system and as the physician of first contact in most situations is in a unique position to form a bond with the patient. The family physician's care is both personal...read more
  • Family Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Memorial Hospital

    Residency Hospital, 1993
  • Southern Ill University Fp

    Internship Hospital, 1991
  • Ross University School Of Medicine

    Medical School, 1990
American Board of Medical Specialties®
American Board of Family Medicine®
Family Practice
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

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Locations

Practice

Maxwell Medical PLLC4020 US Highway 27 N Sebring, FL 33870
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