Dr. Mary Coan, MD
Family Medicine*
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Dr. Mary Coan, MD
Family Medicine
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Dr. Mary Coan, MD is a family medicine physician in Pittsford, NY. She is affiliated with Clifton Springs Hospital and Clinic. She is not accepting new patients.
4.4 Star Rating
Based on 30 reviews 4.4 Star Rating (30 reviews)
Explore other Family Medicine Physicians accepting new patients
29 Ratings
29 Ratings
Locations
MDVIP - Pittsford, NY
At a Glance
- Area of Expertise • Dr. Coan specializes in the area of Family Practice. See board certifications
- Explains Conditions Well • Patients said this doctor explains conditions well. See reviews
- Hospital Satisfaction • Patients said they were highly satisfied at this doctor's hospital. See hospitals
- Trustworthy • Patients said this doctor is trustworthy. See reviews
Experience Check
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Dr. Coan's Reviews
Likelihood to recommend Dr. Coan
4.4
30 ratings, 12 with a written review
| 5 star | 83% | 83% |
| 4 star | 0% | 0% |
| 3 star | 0% | 0% |
| 2 star | 3% | 3% |
| 1 star | 13% | 13% |
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Mary is very patient and is an excellent listener. She answers all my questions on my list. I never feel rushed or made to feel I'm foolish for asking questions.
What went well
- I felt respected
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Mar 27, 2025
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Best Doctor in Rochester, NY
What went well
- I felt respected
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Mar 13, 2025
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I went misdiagnosed for over 3 years. I went to Dr Coan and she truly listened and ordered the correct tests. The quality of my life now, I give all the credit to her. She is one in a million.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Kathy M – Dec 05, 2024
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Dr Coan treats you as a whole patient from head to toe - inside and out! She listens to you and understands you. Her staff is excellent to work with. thank you for being my Doctor !
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Janice – Sep 11, 2024
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My husband and I have been going to Dr. Coan since 2013, years before she joined MDVIP. She has always offered us all the time and help we needed, and then some.
What went well
- I felt respected
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Feb 25, 2024
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I have been seeing Dr. Coan for years, since before she moved to her Cifton Springs office. I've always been happy with her methods, her treatment of me as a patient and a person. But she recently became a concierge (rich persons) doctor. I understand it is probably for the benefit of her practice, as it is very costly to practice medicine. But I can't afford the new annual fee. I will miss her and (most of) her staff.
What went well
No results
What could be improved
No results
8 others found this helpful
Helpful
May 18, 2019
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If you are looking for a truly holistic M.D. who tries the natural way first before expensive drugs tests etc. this is your person.
What went well
- Office environment
- Listened & answered questions
- Explained conditions well
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
- Difficult to schedule appointment
3 others found this helpful
Helpful
Bonnie W in Marion, NY – Nov 09, 2016
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I have recommended Dr. Coan to many friends and family. She has incredible diagnostic skills.. She uses the natural approach before jumping to pharmaceuticals or surgery. I am 68 years old and have been able to sustain a healthy lifestyle thanks to her coaching and care. Patricia Bailey
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
8 others found this helpful
Helpful
Patricia in Watkins Glen, NY – Oct 21, 2016
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Very knowledgeable and treats in a holistic fashion. Treats patients by educating them not just by prescribing medication. Very easy to talk to. Great Office Staff
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
6 others found this helpful
Helpful
Nikki in New York – Jul 26, 2016
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Very knowledgeable. Has experience with pharma drugs and adds a holistic approach.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
4 others found this helpful
Helpful
Melissa L in Victor, NY – May 16, 2016
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Had a lump in my breast and was seen by a nurse practitioner in Dr Coan's office. Ultrasound and mammogram results shown a cyst. Dr never suggested followed up exam or needle biopsy. 7 months later I asked a plastic surgeon to remove cyst. He scheduled a biopsy prior and found area was not a cyst, but a mass w stage 3 breast cancer that had spread to my lymph nodes. After results were sent to Dr Coan she had her SECRETARY call me and ask if I wanted any nutrition info. w nothing else said :((
What went well
No results
What could be improved
- Office environment
- Difficult to schedule appointment
- Didn't listen or answer questions
- Didn't explain conditions well
- Staff wasn't friendly
- Appointment was rushed
- Didn't trust the provider's decisions
6 others found this helpful
Helpful
Canandaigua, NY – Mar 15, 2016
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Dr. Coan was very demeaning and showed no interest in her patient's wants and wishes.
What went well
- Wait times
What could be improved
- Didn't listen or answer questions
- Staff wasn't friendly
- Appointment was rushed
- Didn't trust the provider's decisions
2 others found this helpful
Helpful
offended – Feb 04, 2016
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Likelihood of recommending Dr. Coan to family and friends is 4.366667 out of 5
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About Me
Watch Dr. Coan's Video
care philosophy
MDVIP empowers physicians with advanced diagnostic tools and support that help them deliver a better healthcare experience for more than 350,000 patients nationwide. MDVIP-affiliated primary care doctors are able to practice personalized, preventive...read morebiography
Dr. Coan, Board Certified Family Medicine physician, offers a different approach to primary care. She sees fewer patients, which means more time for each one. Patients appreciate same/next-day appointments that start on time and aren't rushed;...read moreFamily Medicine
Concierge Medicine
*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.
University Of Rochester/highland Hospital Rochester, Ny Family Medicine 1999-2002
Residency HospitalUniversity Of Rochester/highland Hospital Rochester, Ny 1997-1999
Internship Hospital
American Board of Medical Specialties®
American Board of Family Medicine®
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Family Practice
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
Healthgrades receives board action history for physicians and physician assistants. The information displayed here is sourced from independent information providers, such as state board websites, and may not be the most up-to-date information. Healthgrades makes no representations with respect to the accuracy of any information provided here and assumes no responsibility or liability for such information.
Learn more about medical license public record checkAffiliated Hospitals
- View all patient feedback
How patients felt about the care they received at this hospital.
85%Patients said they were given information about recovering at home1% higher than the national average
81%Patients said that doctors always listened to them and explained things well5% higher than the national average
Learn more about how Healthgrades measures Hospital Quality