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Dr. Matthew Hepinstall, MD

Dr. Matthew Hepinstall, MD

Hip & Knee Orthopedics*
20+ years of experience

Dr. Matthew Hepinstall, MD is an orthopedic hip & knee surgery specialist in New York, NY and has over 20 years of experience in the medical field. Dr. Hepinstall has extensive experience in Knee & Lower Limb Surgery and Hip & Pelvic Surgery. He graduated from Columbia University Vagelos College of Physicians and Surgeons in 2003. He is affiliated with NYU Langone Hospitals. He is accepting new patients and telehealth appointments.

4.8 Star Rating
Based on 86 reviews 4.8 Star Rating (86 reviews)

Practice

333 E 38th St Fl 4 New York, NY 10016
Telehealth available

Make an Appointment

Hospital Highlight

Dr. Hepinstall is affiliated with NYU Langone Hospitals New York, a highly rated hospital.

At a Glance

  • Area of Expertise
    Dr. Hepinstall specializes in the area of Orthopedic Surgery. See board certifications
  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Top Hospital
    America's 100 Best Hospitals Award™ See hospitals
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Dr. Hepinstall's Reviews

Likelihood to recommend Dr. Hepinstall

4.8
86 ratings, 42 with a written review
5 star
93%
93%
4 star
2%
2%
3 star
0%
0%
2 star
0%
0%
1 star
5%
5%

Your trust is our top concern.

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do yourself a favor and avoid this man!
had knee replacement 8-26-2024. i'm a 78 year old man. hepinstall i had an enlarged prostate, and a borderline. he and the quack anesthesiologist rolled the dice and used a spinal block anesthetic. knowing it can affect my prostate, which will affect the bladder. needless to say that i wore a catheter for the better part of 4 months. he and dr kenneth jacobsen did not and would not take any responsibility. stay far away from the creature
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
johnny d. – Jan 05, 2025
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He’s great. Very kind and patient and, most importantly, very skilled.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Doris – Nov 15, 2024
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Best doctor and surgeon in the world!!!!!!
Dr. MH is very patient and has an excellent bedside manners. He's very professional, explains in details from the beginning till the after the surgery process. I have seen other doctors before him but only with him I felt confident and to do my surgery. I am very happy with the results and I appreciate with the care he gave me. I left the hospital the next day and was able to walk with a walker. 1 month after the surgery I was able to walk with a cane. I am glad to meet the doctor MH and definitely will recommend to others. Thank you again and God bless you.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Elena Abramov – Jul 05, 2024
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The best of the best.
Hey, Willy care in about his patient. He took his time to come up after a surgery. To view on meds, check on me. Make sure that I was alright. I appreciate that.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Floyd Roundtree – Oct 12, 2023
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A plus!
The best! I would give 6 stars if I could. Totally laser focused and totally involved in his patients best recovery
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 others found this helpful
Helpful
Dec 12, 2022
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I followed Dr. Hepinstall from Lenox Hill to NYU Langone. He's a gem of a doctor. I had interviewed several doctors before choosing Dr. H. It was a no-brainer when I met him. He spent so much time with me, explaining the procedure in detail and making sure that I knew exactly what was going to unfold from start to finish and beyond. I totally trusted him and am thrilled he was my doc for this hip replacement. He will be my doc again if I need my other hip replaced down the line. 5+ stars!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
5 others found this helpful
Helpful
Nana Koch – Jan 17, 2022
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I have already recommended this doctor. He scores an A in every possible way. He and his staff are very easy to communicate with. His explanations are thorough, easy to understand and most of all HONEST. I was elated to feel so confident and carefully followed everything he said. Now, in my 7th week after hip surgery, I have returned to my old life, driving, walking without any assistance or pain and looking forward to much more. Dr. Hepinstall appears to be without any of the ego we find in many top surgeons. His staff and his NPs are always available. He answers through the patient portal immediately. No operation is pain free, but he seeks to minimize it in every possible way. He is backed up by an excellent hospital. I particularly liked that he is young enough to be aware of all of the latest developments and not stuck in old ways. His competence is very comforting. I am 80 years old this week and never expected such fantastic results!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
5 others found this helpful
Helpful
Carolyn Bross – Nov 18, 2021
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Excellent
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Dec 10, 2020
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Defies all stereotypes of a surgeon. Warm, gracious, smiling, self-effacing, informative, respectful, personable.
What went well
No results
What could be improved
No results
8 others found this helpful
Helpful
Suzanne Press – May 14, 2020
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Defies all stereotypes of a surgeon. Warm, gracious, smiling, self-effacing, informative, respectful, personable.
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
Suzanne C. Press – May 14, 2020
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Dr. Hepinstall is great! I would recommend him 100%. He explains the replacement procedure and makes sure you understand what you need to do so that your healing from surgery progresses.
What went well
  • Trusted the provider's decisions
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
4 others found this helpful
Helpful
Ivy Watkins – Nov 09, 2019
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I left an earlier review and unfortunately forgot to mention that there were two ladies helpful in the staff. Unfortunately, the rest of the office was run very inefficiently. I never got to see the doctor- but how good could he be if he allows his office to run so badly-because of the staffs fault and treated me horribly. I hope no one else has to endure what I went through.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
2 others found this helpful
Helpful
Oct 09, 2019
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Excellent all around.
What went well
No results
What could be improved
No results
2 others found this helpful
Helpful
Apr 09, 2019
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Dr. Hepinstall has to be one of the best orthopedic surgeons in NYC. I've had to have three different joint replacement surgeries (both hips and one knee) over the past four years and from the first surgery I was assured by the thorough pre-op, post-op and surgical care received that I had chosen well. I have absolutely NO HESITATION in recommending him in the highest of terms.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
3 others found this helpful
Helpful
Marilyn Graulau in Bronx – Feb 28, 2019
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From my first visit with Dr. Hepinstall I felt assured I chose the right surgeon. He takes his time to explain the process and answers all questions thoroughly. He did a fantastic job on my knee and I do not hesitate to recommend him.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Linda Dobson in New York, NY – Feb 05, 2019
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Dr. Hepinstall is a skilled surgeon who is a fine, caring person. He spent pre-op and post-op time with me and answered any questions I asked.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Ann Cassouto in BROOKLYN, NY – Jan 30, 2019
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Dr Hepinstall is a caring, skilled compassionate and gifted surgeon. He displays empathy and humility in his care of the patient. He leaves you with the sense that you are in good hands and good judgement. After being in the previous care of another orthopedic surgeon, my wife and I switched to Dr. Hepinstall from the recommendation of other patients. After reviewing his video on the Northwell website I was convinced that Dr Hepinstall would be a great fit. My surgical outcome confirmed that.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
2 others found this helpful
Helpful
Stanley Dauber DPM in NY – Jan 23, 2019
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Dr. Hepinstall, his hospital and staff were and are fantastic!! I thought having my painful left hip replaced was going to be a nightmare but they showed me that I was wrong! From pre-surgery to post-surgery I was cared for in the most diligent careful way and for that I am forever amazed and thankful!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
3 others found this helpful
Helpful
Ambassador Leslie Graifman in NY, NY – Oct 28, 2018
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My experience with Dr. Hempinstall and his entire team and network was one of total professionalism, genuine patient care and sensitivity and lastly thorough after care and follow up. I would and have already recommended the dr to colleagues,family and friends. Thank you so much Dr Hempinstall for helping getting the quality of my life back on track!!!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Jacqueline Roytman in Brooklyn , NY – Oct 03, 2018
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He is the one that you want to go to because he is the best orthopedic surgeon in New York City he did my knee and my hip total replacement for both and I feel amazing and I healed very quickly thanks to Dr. Matthew Hepinstall,MD I am the number to bionic woman Sincerely yours always and forever Victoria Klasa P. S. And you have an amazing awesome staff and I love them all you get 10 stars for me ??????????
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
2 others found this helpful
Helpful
Victoria Klasa in NY – Jul 26, 2018
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How was your experience with Dr. Hepinstall?

About Me

care philosophy

Dr. Hepinstall strives to treat every patient as he would want a friend or family member treated.  He involves patients in collaborative decision-making, which requires both educating patients and listening to them.  His goal is to achieve...read more

biography

Dr. Hepinstall provides specialized orthopedic care for hip and knee arthritis and related conditions. He utilizes modern less invasive surgical techniques, including direct anterior hip surgery, to allow rapid recovery and restoration...read more
  • Hip & Knee Orthopedics

  • Reconstructive Orthopedic Surgery

  • Orthopedic Surgery

  • Robotic Surgery

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Adult Reconstructive Surgery-hospital For Special Surgery

    Fellowship Hospital, 2009
  • Orthopedic Surgery-lenox Hill Hospital

    Residency Hospital, 2008
  • Orthopedic Surgery-lenox Hil Hospital

    Internship Hospital, 2004
  • Columbia University Vagelos College Of Physicians And Surgeons

    Medical School, 2003
  • Pomona College

    Undergraduate School, 1999
American Board of Medical Specialties®
American Board of Orthopaedic Surgery®
Orthopedic Surgery
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
  • Equivalent VTE rates after total joint arthroplasty using thromboprophylaxis with aspirinversuspotent anticoagulants: retrospective analysis of 4562 cases across a diverse healthcare system, 2021-12-03

Locations

Practice

Nyu Langone Health-Center For Arthritis & Autoimmunity333 E 38th St Fl 4 New York, NY 10016
1

Practice

Office130 E 77th St Fl 11 New York, NY 10075
2

Affiliated Hospitals

  • NYU Langone Hospitals

    550 1st Ave
    New York, NY 10016
    Recipient of 62
    hospital awards

    America's 100 Best Hospitals Award™ (2025, 2024, 2023)

    Top 5% in the nation for consistently delivering clinical quality

    America's 250 Best Hospitals Award™ (2025, 2024, 2023)

    Top 5% in the nation for consistently delivering clinical quality

    View all awards

    How patients felt about the care they received at this hospital.

    85%
    Patients said they were given information about recovering at home

    1% higher than the national average

    78%
    Patients said that nurses always listened to them and explained things well

    3% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality