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Dr. Matthew Ubell, MD

Dr. Matthew Ubell, MD

Otolaryngology-Head and Neck Surgery*

Dr. Matthew Ubell, MD is an otolaryngology-head and neck surgery specialist in Waukesha, WI. He is affiliated with ProHealth Waukesha Memorial Hospital. He is accepting new patients.

4.4 Star Rating
Based on 49 reviews 4.4 Star Rating (49 reviews)

Practice

1111 Delafield St Ste 102 Waukesha, WI 53188

At a Glance

  • Areas of Expertise
    Dr. Ubell specializes in the areas of Otolaryngology & Otolaryngology-Head and Neck Surgery. See board certifications
  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Hospital Satisfaction
    Patients said they were highly satisfied at this doctor's hospital. See hospitals
  • Trustworthy
    Patients said this doctor is trustworthy. See reviews
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Dr. Ubell's Reviews

Likelihood to recommend Dr. Ubell

4.4
49 ratings, 39 with a written review
5 star
84%
84%
4 star
0%
0%
3 star
2%
2%
2 star
4%
4%
1 star
10%
10%

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Went to ENT Moreland 4 times for a nose bleed and is still bleeding. do not recommend
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
2 others found this helpful
Helpful
Catalin Lupascu in Milwaukee, WI – Sep 13, 2024
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Unhappy experience
I started seeing Dr. ubell in early 2022 for sinus infections. I fast forward to April 2023 I had sinus surgery everything went well according to Dr ubell. Months later I started experiencing sinus infection again worse than before my surgery. Dr ubell did another CT scan in which everything looked worse.His solution was for me to switch careers( I’m a daycare teacher). Now a year later I’m going through the exact same thing! Save your money and go somewhere else.
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
Jul 02, 2024
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I was a patient at Moreland ENT for many years. Unfortunately. the physician I saw has retired. As a result, the next appointment was scheduled with Dr. Ubell. I had never seen him before but I thought highly of the practice and assumed he’d have some level of competence. My mistake. Dr. Ubell doesn’t care at all about his patients. All he wants to do is give patients hearing tests and then tell them they need a hearing aid. Wouldn’t listen to anything I had to say or even refer to the notes in my chart from the other doctors in this practice - I’d been a patient there for 12 years prior to that so there was documentation to refer to. I was belittled and ridiculed for not having 100% hearing and because I had episodes of vertigo and dizziness. My balance is so off that I fall often. When I shared this with him he literally laughed.
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
3 others found this helpful
Helpful
Unhappy patient – Nov 10, 2021
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I was very pleased with the treatment I received from Dr Matthew Ubel. He quickly resolved my nosebleed problems which had plagued me for several years. I had a couple treatments from a different doctor with no success. Thank you Dr Matthew Ubel for solving my problem.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Rollin Justen – Oct 09, 2020
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Saw Dr. on scheduled appointment time. Dr. was informative and provide complete exam and diagnosis.
What went well
No results
What could be improved
No results
Helpful
Jun 21, 2020
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Doctor was personable, patient, and explained condition that was understandable.
What went well
  • Listened & answered questions
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Michael Mendola – Jun 20, 2020
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I had a non healing sore on my tongue I was very worried it was cancer I went to see Dr Ubell and he was kind ,thorough and very helpful! He is my new ENT!! Highly recommend Dr Ubell !
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Kathy – Jun 18, 2020
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My younger brother was referred to Dr.Ubell for a lump on his neck- Dr.Ubell was very knowledgeable and made a quick and accurate diagnosis. Thankfully after Dr.Ubell ordered an ultrasound of my brother's neck the lump turned out to be nothing serious, it was just an enlarged gland but it was still a scary thing to go through as a family. Dr.Ubell's bedside manner was phenomenal, you can tell he is a very genuine person and really cares about his patients. Dr.Ubell's extensive knowledge and compassion helped to ease my mother's nerves! A few other members of my family have also seen Dr.Ubell in the past and he has been great every time, I would 100% recommend Dr.Ubell to anyone.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Krista – Jun 16, 2020
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I saw Dr. Ubell in 2018 for hoarseness and difficulty speaking for a couple of months. After "speaking to him" and answering some questions, he performed an endoscopy for diagnosis. What meant the most to me was the look on his face and sound of relief in his voice when he said, "from the degree of hoarseness and speech loss, I was very concerned that it was cancer". Instead he made the diagnosis of probable intubation injury from two weeks in the ICU for double pneumonia. He ordered speech therapy for voice strengthening exercises to get my speech back. I saw him recently for hearing loss and he was just as kind and compassionate at this visit as with the first. I have and will continue to recommend him to all my family and friends. None better!!!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Angela Collier – Apr 14, 2020
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This was my first visit with Dr. Ubell. He was very personable and easy to talk to. He listened to my issue and prescribed an initial treatment with a future follow-up. The appointment was timely and his staff was friendly. I will return to him with confidence.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Marsha in New Berlin – Mar 04, 2020
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First time meeting Dr. Ubell. I felt confident in his recommendations.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Mar 02, 2020
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I went to get a second opinion as I am deaf in one ear and have deterioration in the other. He agreed with the VA and couldn't do any better. I appreciate his honesty.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Mar 01, 2020
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Great visit, very nice man!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jan 17, 2020
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I went to see dr ubell for a hearing problem, he was very professional and listened to my issue. I felt very comfortable and relaxed talking to him . he did help with my issue. office staff was very good , short wait time also . highly recommend.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
richard w – Jan 14, 2020
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Dr. Ubell was great with our almost two year old at her initial appointment and performed her ear tube surgery. Very professional, informative and direct with recommendations.
What went well
No results
What could be improved
No results
Helpful
Dec 12, 2019
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Dr Ubell is a very professional and knowledgeable Doctor. He is very personable and timely. I had sinus surgery done in December and the procedure was better than I expected. I would recommend him to anyone, that needs this done. Oh... He wears great socks! ??
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Karla in HALES CORNERS, WI – Dec 05, 2019
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My experiences with Dr. Ubell have been excellent! I was needing a procedure that he didn't perform. He recommended a surgeon and even called him during my appointment to confirm that he would take my case.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Nancy – Nov 27, 2019
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I find Dr. Ubell knowledgable and has a straightforward , common sense approach. He was very accommodating with an issue that required immediate attention. I recommend him.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jule – Nov 26, 2019
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Dr. Matt Ubell Has four qualities that I require from an MD. Well educated, professional, good listener and respectfully validated any and all concerns that I voiced to him. This is not new. This is how he practices Medicine. He is a part of a great group of doctors. They have served our family for over 33 years. We’ll keep coming back. Moreland ENT is the best !
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Jackie Holland – Nov 22, 2019
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In several visits with Dr. Ubell, he has always explained what is going on in my body in understandable terms.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Gerald Goodrich – Nov 19, 2019
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About Me

biography

Dr. Matthew Ubell, MD is an otolaryngology-head and neck surgery specialist in Waukesha, WI. He is affiliated with ProHealth Waukesha Memorial Hospital. He is accepting new patients.
  • Otolaryngology-Head and Neck Surgery

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Of Michigan / Medical Center

    Medical School
American Board of Medical Specialties®
American Board of Otolaryngology
Otolaryngology
American Board of Otolaryngology - Head and Neck Surgery®
Otolaryngology-Head and Neck Surgery
Self designated 
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Locations

Practice

Moreland Ear Nose & Throat Group LTD.1111 Delafield St Ste 102 Waukesha, WI 53188
1
Office13900 W National Ave Ste 100 New Berlin, WI 53151
2
Arnavaz Dua MD SC1111 Delafield St Waukesha, WI 53188
3

Practice

Office1185 Corporate Center Dr Ste 205 Oconomowoc, WI 53066
4

Affiliated Hospitals

  • ProHealth Waukesha Memorial Hospital

    725 American Ave
    Waukesha, WI 53188

    How patients felt about the care they received at this hospital.

    89%
    Patients said they were given information about recovering at home

    5% higher than the national average

    79%
    Patients said that doctors always listened to them and explained things well

    3% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality