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Dr. Max Caudill, MD

Dr. Max Caudill, MD

Gastroenterology*
30+ years of experience

Dr. Max Caudill, MD is a gastroenterologist in Franklin, TN and has over 30 years of experience in the medical field. Dr. Caudill has extensive experience in Pancreatic Disease. He graduated from Emory University in 1994. He is affiliated with Williamson Medical Center. He is accepting new patients.

3.9 Star Rating
Based on 55 reviews 3.9 Star Rating (55 reviews)

Practice

100 Covey Dr Ste 105 Franklin, TN 37067

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Compare Dr. Caudill with our nearby Gastroenterologists at Tristar Southern Hills Medical Center.

Make an appointment at Tristar Southern Hills Medical Center today at
(615) 952-0874.

Dr. Caudill is a Healthgrades Choice provider in Gastroenterology

The Healthgrades Choice designation helps you understand the most important factors to consider when choosing a healthcare professional. This designation is earned based on four set standards.
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  • Above average experience
  • Good hospital quality
  • Good patient ratings
  • No healthcare sanctions

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Dr. Caudill's Reviews

Likelihood to recommend Dr. Caudill

3.9
55 ratings, 23 with a written review
5 star
73%
73%
4 star
0%
0%
3 star
0%
0%
2 star
2%
2%
1 star
25%
25%

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2 successful colonoscopies
First time meeting Dr Caudill, he took a lot of time getting to know me and reviewed the medical history that I brought with me. Asked all of the appropriate medical questions and scheduled my colonoscopy. The procedure went well from the time I arrived at Franklin Surgical Center until the procedure was over. Dr Caudill met with me before and after, shared results and provided the post care as well and copy of medical records. I had a followup procedure 3 years later and it was the same excellent care as the first one. My husband changed doctors and is now a patient of Dr Caudill’s. I highly recommend Dr Caudill without reservation.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Nov 06, 2024
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Best gastroenterologist in the USA
Dr. Max Caudill, MD is a gastroenterologist in Franklin, TN has been my Gastroenterologist for over 25 years. He is always friendly and shows concern for his patients.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Eric Sasaki – Jul 24, 2024
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Highly recommend
I was referred to Dr. Caudill by my PCP for a colonoscopy. Although it was a routine procedure, it was my first and I was nervous. Dr. Caudill had wonderful bedside manner. He was patient and reassuring. I felt I was in great hands and I was right. The procedure went smoothly and I was back to normal activities the same day. I highly recommend Dr. Caudill.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Valerie – Jun 04, 2024
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Frustrating. My Primary doc made an appointment for me - no one asked when would be convenient for me, just told me the time- then after hearing nothing from Dr. Caudill's office I called them. I believed I had a colonoscopy in a few days and wanted instructions, prescriptions, etc. Was told then that my appointment was for a consultation, not a procedure, which would be scheduled a month later. He may be a great doctor, but patients deserve better communication from the front office than this. Our time is valuable too.
What went well
No results
What could be improved
No results
2 others found this helpful
Helpful
Patrick – Oct 19, 2021
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I came to Dr. Caudill with severe symptoms of a chronic condition. When he called w/negative test results - including my prev. diagnosis - his plan was to "sideline" himself while I got my depression, anxiety, & PTSD "under control." The 1st issue is that he thought himself qualified to diagnose me with PTSD after asking 2 questions about my abuse history. I also told him during our session that my mental health is the best it’s been in a while & assured him my symptoms aren’t stress related. The 2nd issue is that he dismissed my concerns when 2 tests came back negative & decided to wait out the symptoms that have been hindering my everyday activities & schoolwork for 2 months. I was hoping he’d be a good doctor with slightly impersonal bedside manner, but instead he gave up, pinned my symptoms on my mental health, & overstepped several personal & professional boundaries by speaking beyond his qualifications. I’m back to square one trying to find a doctor who actually will believe me.
What went well
  • Appointment wasn't rushed
What could be improved
  • Office environment
  • Didn't listen or answer questions
  • Didn't trust the provider's decisions
  • Long wait times
6 others found this helpful
Helpful
Oct 01, 2021
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Dr. Caudill and his staff saved my life. I had severe abdominal pain that would occur every few weeks. Dr. Caudill ordered many tests, and a HIDA Scan found that my gallbladder was not functioning normally. This was even though I had no gallstones. Dr. Caudill ordered a surgical consult. Debbie in Dr. Caudill's office got me an appointment with a surgeon for the next day. The surgeon said, "I'm taking your gallbladder out tomorrow, and I am considering it an emergency surgery. He removed my gallbladder even though I had a sever case of shingles all across my right upper abdomen, side, and back. I am grateful for the surgeon Dr. Dustin Smith, for Dr. Caudill, Debbie, and for all of their staff. They absolutely saved my life.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Ron – Jul 13, 2021
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Dr. Caudill has been my doctor for 13 years. He is an excellent doctor. His team is very good too.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Dave McDole – May 23, 2021
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Perfect ... trustworthy honest kind
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Bev – Apr 01, 2021
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Dr. Caudill is simply amazing. You will never find a doctor that is as attentive to your well being. I have many friends that have been treated by him and everyone is thrilled with the care he has for his patient. Amazing would sum it up for me. As a result of his care, I am in good health and have many more years to live and enjoy my life with my wife. I will be forever grateful for the care he has given me.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
William Eric Horn – Jan 30, 2021
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I was referred to Dr. Caudill from my primary care doctor. My initial visit was disappointing and left much to be desired. After waiting over an hour after my appointment time Dr. Caudill approached me and spoke to me with no bedside manner, was extremely condescending/ judgmental and kept asking the same questions showing his lack of active listening. Eventually I needed to undergo a colonoscopy at the Franklin surgery center where he is a partner. The procedure itself went smoothly the reason this was the worst medical experience I have encountered was Dr. Caudill's lack of empathy, condescending tone, and overall no information. If a doctor cant figure out an issue with a patient that is understandable but it is abhorrent to make that patient feel crazy or at fault for the symptoms they came to you to fix. If I could give less than 1 star I would, my experience was a disappointment to the medical community. I would not recommend Dr. Caudill to anyone.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
12 others found this helpful
Helpful
Madison – Jul 22, 2019
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Dr Max saved my husband's life from a fast growing cancer. We are VERY grateful!
What went well
No results
What could be improved
No results
5 others found this helpful
Helpful
May 09, 2019
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Dr. Caudill is a rare find. He takes the time to really ask questions and figure out what's wrong. He's not rushed, he's kind, and he knows his stuff. I trust him.
What went well
No results
What could be improved
No results
4 others found this helpful
Helpful
May 07, 2019
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I love how Dr Caudill takes the time with you and has real concerns about your health. Easy to talk with. Knows what he’s talking about and what he’s doing.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 others found this helpful
Helpful
Patti – Dec 30, 2018
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I really like Dr Caudill. He is personable and very thorough. He came highly recommended.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
2 others found this helpful
Helpful
Donna Maria Head in 37027, TN – Dec 12, 2018
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great doc, been great to me and my family
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Minneapolis, MN – Jun 12, 2017
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Great physician and individual with a good personality. Friendly staff and great care. Thank you
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 others found this helpful
Helpful
Jim B. in Spring Hill, TN – Apr 07, 2017
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Dr. Caudill is excellent. He takes plenty of time with patients and explains things thoroughly. I just had my second procedure with him yesterday at the Franklin Surgery Center. The center is nice and all staff members were fabulous.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
5 others found this helpful
Helpful
Tim B in Brentwood, TN – Mar 24, 2017
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he has a bedside manner that inspires your confidence in his ability
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 others found this helpful
Helpful
Garyp in Columbia, TN – Jan 18, 2017
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Dr. Caudill is a excellent physician. I arrived at the emergency room choking on steak. He immediately responded, saving my life.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
5 others found this helpful
Helpful
Bev H in Spring Hill, TN – Dec 10, 2016
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My second colonoscopy. Quite a change from the first! Very attentive staff (Emily and Wendy were great). Even the stuff I had to drink tasted great! Definitely a change from the first session. From start to finish, Dr. Caudill was very upbeat and professional. My only suggestion would be to include a Gas-X tablet in your pocket for afterwards. That will make the ride home much more comfortable for everyone. :) A staff nurse calls several days later to follow-up with you, too.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
4 others found this helpful
Helpful
David in franklin – Nov 18, 2016
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About Me

biography

Dr. Max Caudill, MD is a gastroenterologist in Franklin, TN and has over 30 years of experience in the medical field. Dr. Caudill has extensive experience in Pancreatic Disease. He graduated from Emory University in 1994. He is affiliated with Williamson Medical Center. He is accepting new patients.
  • Gastroenterology

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Emory University

    Medical School, 1994
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Dr. Caudill is a Healthgrades Choice provider in Gastroenterology

    Read our methodology

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    Locations

    Practice

    Office100 Covey Dr Ste 105 Franklin, TN 37067
    1

    Practice

    Franklin Endoscopy Center LLC9160 Carothers Pkwy Ste 100 Franklin, TN 37067
    2
    National Imaging Specialists PLLC3024 Business Park Cir Goodlettsville, TN 37072
    3