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Dr. Melanie Smith, MD

Dr. Melanie Smith, MD

Otolaryngology-Head and Neck Surgery*
30+ years of experience

Dr. Melanie Smith, MD is an otolaryngology-head and neck surgery specialist in North Little Rock, AR and has over 30 years of experience in the medical field. She graduated from University of Arkansas for Medical Sciences College of Medicine in 1992. She is affiliated with Baptist Health Medical Center North Little Rock. She is accepting new patients and telehealth appointments.

3 Star Rating
Based on 36 reviews 3 Star Rating (36 reviews)

Practice

4020 Richards Rd Ste B North Little Rock, AR 72117
Telehealth available
(501) 975-7550

At a Glance

  • Areas of Expertise
    Dr. Smith specializes in the areas of Otolaryngology & Otolaryngology-Head and Neck Surgery. • See board certifications
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Recent Reviews
    Reviews made in the last 30 days. • See reviews
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Dr. Smith's Reviews

Likelihood to recommend Dr. Smith

3.0

36 ratings, 20 with a written review
5 Star
47%
47%
4 Star
0%
0%
3 Star
6%
6%
2 Star
0%
0%
1 Star
47%
47%

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RecentHighestLowestMost Helpful
What went well
  • Appointment scheduling
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
Helpful
Apr 29, 2025
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What went well
  • Wait times
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
Helpful
Wrong Diagnosis – Nov 01, 2024
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What went well
No results
What could be improved
  • I didn't feel respected
  • Didn't trust the provider's decisions
Helpful
Jul 05, 2024
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What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Gerard – Feb 02, 2024
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What went well
No results
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
2 people found this helpful
Helpful
Robert – Jul 12, 2023
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What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
Dan McCaulley – Jul 04, 2023
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What went well
  • Staff friendliness
  • Wait times
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
1 person found this helpful
Helpful
zero follow-up – Sep 16, 2021
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What went well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
S Lassiter – Oct 30, 2020
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What went well
No results
What could be improved
No results
Helpful
Aug 09, 2019
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What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
1 person found this helpful
Helpful
Carter – Feb 12, 2019
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What went well
  • Appointment scheduling
  • Staff friendliness
What could be improved
No results
2 people found this helpful
Helpful
Jan 21, 2019
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What went well
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
3 people found this helpful
Helpful
Little Rock – May 09, 2018
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What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 person found this helpful
Helpful
Linda in Little Rock – Oct 24, 2017
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What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
1 person found this helpful
Helpful
Tom in North Little Rock, AR – Apr 27, 2017
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What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
1 person found this helpful
Helpful
Christy in Little Rock, AR – Apr 20, 2017
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What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
William Yielding in Jacksonville, AR – Feb 07, 2017
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What went well
  • Appointment scheduling
  • Staff friendliness
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
1 person found this helpful
Helpful
Disappointed in Little Rock ar – Dec 21, 2016
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What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
2 people found this helpful
Helpful
Stephanie in Stuttgart, AR – May 28, 2016
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What went well
  • Staff friendliness
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
6 people found this helpful
Helpful
Mar 14, 2016
×Post a ResponseAre you Dr. Melanie Smith, MD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 people found this helpful
Helpful
Don Burks in North Little Rock, Arkansas – Feb 24, 2016
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Know Before You Go

About Me

biography

Dr. Melanie Smith, MD is an otolaryngology-head and neck surgery specialist in North Little Rock, AR and has over 30 years of experience in the medical field. She graduated from University of Arkansas for Medical Sciences College of Medicine in...read more

  • Otolaryngology-Head and Neck Surgery

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Of Arkansas For Medical Sciences College Of Medicine

    Medical School, 1992
American Board of Medical Specialties®
American Board of Otolaryngology
- 
Otolaryngology†
American Board of Otolaryngology - Head and Neck Surgery®
- 
Otolaryngology-Head and Neck Surgery
†Self designated 
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Healthgrades receives board action history for physicians and physician assistants. The information displayed here is sourced from independent information providers, such as state board websites, and may not be the most up-to-date information. Healthgrades makes no representations with respect to the accuracy of any information provided here and assumes no responsibility or liability for such information.

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Focus on Nasal Polyps

Locations

Practice

Melanie H. Smith M.D.4020 Richards Rd Ste B North Little Rock, AR 72117
1

Affiliated Hospitals

  • Baptist Health Medical Center North Little Rock

    3333 Springhill Dr
    North Little Rock, AR 72117

    How patients felt about the care they received at this hospital.

    78%
    Patients said they were given information about recovering at home

    6% lower than the national average

    73%
    Patients said that doctors always listened to them and explained things well

    3% lower than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality