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Dr. Melissa Hertler, MD

Dr. Melissa Hertler, MD

Ear, Nose, and Throat*
20+ years of experience

Dr. Melissa Hertler, MD is a head & neck surgery otolaryngologist in Waukesha, WI and has over 20 years of experience in the medical field. She graduated from University of Wisconsin School of Medicine and Public Health in 2001. She is affiliated with medical facilities ProHealth Oconomowoc Memorial Hospital and ProHealth Waukesha Memorial Hospital. She is not accepting new patients.

3.7 Star Rating
Based on 21 reviews 3.7 Star Rating (21 reviews)

Practice

N16W24131 Riverwood Dr Waukesha, WI 53188
Telehealth available
(262) 696-0808

At a Glance

  • Areas of Expertise
    Dr. Hertler specializes in the areas of Otolaryngology & Otolaryngology-Head and Neck Surgery. • See board certifications
  • Friendly Staff
    Patients said the staff was friendly. • See reviews
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Hospital Satisfaction
    Patients said they were highly satisfied at this doctor's hospital. • See hospitals
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Dr. Hertler's Reviews

Likelihood to recommend Dr. Hertler

3.7

21 ratings, 14 with a written review
5 Star
67%
67%
4 Star
0%
0%
3 Star
0%
0%
2 Star
0%
0%
1 Star
33%
33%

Your trust is our top concern. Learn more.

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All reviews are confirmed and audited before publication, and community members have the ability to flag inappropriate content for further review by our team.

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Any reviews that are deemed fraudulent or violate our guidelines will be removed immediately.

RecentHighestLowestMost Helpful
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Ellen – Jun 27, 2024
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What went well
  • Appointment scheduling
  • Staff friendliness
  • Wait times
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
1 person found this helpful
Helpful
Sad ears – Jun 23, 2024
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What went well
  • I felt respected
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
David Day – Mar 23, 2024
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What went well
  • Wait times
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
2 people found this helpful
Helpful
May 07, 2023
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What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Sokol B in Milwaukee, WI – Nov 03, 2018
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What went well
  • Staff friendliness
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
4 people found this helpful
Helpful
Brookfield,WI – Feb 19, 2018
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What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Greg Wolak in Palmyra, WI – Sep 15, 2017
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What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
3 people found this helpful
Helpful
Chris in Milwaukee, WI – May 17, 2017
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What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 person found this helpful
Helpful
Dean in Brookfield, WI – Dec 15, 2016
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What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
John in Milwaukee, WI – Oct 03, 2016
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What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 people found this helpful
Helpful
Amy in Milwaukee, WI – Sep 27, 2016
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What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 person found this helpful
Helpful
Lena in Milwaukee, WI – Sep 22, 2016
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What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Anne E. in Milwaukee, WI – Sep 20, 2016
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What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
6 people found this helpful
Helpful
Susan B. in Brookfield, WI – Apr 02, 2016
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Know Before You Go

About Me

care philosophy

I am part of a team of otolaryngology, sleep, and allergy experts who are dedicated to providing you with the highest quality of care. Along with our knowledgeable and compassionate support staff, we invite you to visit our practice.

biography

Dr. Hertler earned her medical degree at the University of Wisconsin School of Medicine and Public Health in Madison, Wisconsin. She completed her residency at the University of New Mexico in Albuquerque. She is board certified in Otolaryngology....read more

  • Ear, Nose, and Throat

  • Allergy & Asthma

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Of Wisconsin / Madison

    Undergraduate School

  • University Of New Mexico Hospital

    Internship Hospital, 2002

  • University Of Wisconsin School Of Medicine And Public Health

    Medical School, 2001
American Board of Medical Specialties®
American Board of Otolaryngology
- 
Otolaryngology†
American Board of Otolaryngology - Head and Neck Surgery®
- 
Otolaryngology-Head and Neck Surgery
†Self designated 
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Healthgrades receives board action history for physicians and physician assistants. The information displayed here is sourced from independent information providers, such as state board websites, and may not be the most up-to-date information. Healthgrades makes no representations with respect to the accuracy of any information provided here and assumes no responsibility or liability for such information.

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Locations

Practice

Kinex Medical Company LLCN16W24131 Riverwood Dr Waukesha, WI 53188
1
  • Call
  • Fax
  • Hours
    • Mon: 8:00am - 8:00pm
    • Tue: 8:00am - 8:00pm
    • Wed: 8:00am - 8:00pm
    • Thu: 8:00am - 8:00pm
    • Fri: 8:00am - 8:00pm
    • Sat: 8:00am - 4:00pm
    • Sun: 8:00am - 4:00pm
  • Directions

Practice

Office1185 Corporate Center Dr Ste 160 Oconomowoc, WI 53066
2
Fremont Ear Nose and Throat15 Shrine Club Rd Ste B Lander, WY 82520
3
ProHealth Care Moreland Surgery Ctr1111 Delafield St Ste 100 Waukesha, WI 53188
4

Affiliated Hospitals

  • ProHealth Waukesha Memorial Hospital

    725 American Ave
    Waukesha, WI 53188

    How patients felt about the care they received at this hospital.

    89%
    Patients said they were given information about recovering at home

    5% higher than the national average

    79%
    Patients said that doctors always listened to them and explained things well

    3% higher than the national average

    View all patient feedback

  • ProHealth Oconomowoc Memorial Hospital

    791 Summit Ave
    Oconomowoc, WI 53066
    Recipient of 3
    hospital awards

    How patients felt about the care they received at this hospital.

    89%
    Patients said they were given information about recovering at home

    2% higher than the national average

    77%
    Patients said that nurses always listened to them and explained things well

    1% lower than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality