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Dr. Mercedes Del Valle, DDS

Dr. Mercedes Del Valle, DDS

Dentistry*

Dr. Mercedes Del Valle, DDS is a dentistry practitioner in Eugene, OR. She is affiliated with Sacred Heart Medical Center-Riverbend. She is accepting new patients.

4.7 Star Rating
Based on 47 reviews 4.7 Star Rating (47 reviews)

Practice

388 High St Eugene, OR 97401
Patient Favorite Award

Dr. Del Valle is a patient favorite Dentistry Practitioner

The Patient Favorite badge is awarded to top-performing providers who surpass average ratings and comments, reflecting their commitment to exceptional patient care. Read our methodology

Experience Check

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Dr. Del Valle's Reviews

Likelihood to recommend Dr. Del Valle

4.7
47 ratings, 20 with a written review
5 star
87%
87%
4 star
6%
6%
3 star
0%
0%
2 star
0%
0%
1 star
6%
6%

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Very caring! No shaming.
The entire staff is so friendly and never make me feel ashamed for the condition of my teeth. They are dedicated to helping you have healthy teeth. I recommend them to everyone.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Apr 30, 2025
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Dr was very kind and thorough.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Apr 06, 2025
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My Dentist
I have been frightened of dental procedures since the age of 11. Dr. DelValle has a relaxed office that feels comfortable. My hygienist (Becky) is super nice, kind, and competent. The first appointment I had was for a chipped tooth that Dr. DelValle fixed during that visit, it's still fixed. Her assessment are spot on and the repairs top quality. I still get anxious when I have an appointment, but, I know I am in good hands.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Apr 01, 2025
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Great
Getting in was a effortless experience. Was able to get my tooth taken care of same day so I didn't have to worry about missing more work. Very positive and fun environment, makes it easy to relax about being at the dentist.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Mar 21, 2025
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Professional, caring, & friendly
Dr. Mercedes and her staff have cared for me through periodontal treatment and regular cleanings. Very professional and comfortable environment. I highly recommend.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Klee Wiles-Pearson – Mar 19, 2025
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Excellent
I can't say enough good things about Dr. Mercedes and her staff. I had a pain free root canal, it doesn't get better than that!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
bronzie8 – Mar 14, 2025
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Caring and thoughtful
A true professional possessing innate compassion. Having a Dentist who is trustworthy and capable is important. Dr. Del Valle possess these traits and as a bonus she is genuinely kind.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Feb 06, 2025
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Gentle, Caring, and Friendly
Positive and caring energy flows throughout Dr. Del Valle's office. From checking in, to initial exams, to cleaning, everyone has a smile and a gentle hand. Even the billing process was handled with upbeat care.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Norman S. – Jan 30, 2025
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Very friendly and professional. I was very comfo.
The friendly nature of every there,
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Dec 11, 2024
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Hand down the best dentist in town !
Staff is very friendly and compassionate. The dentist is caring and gentle and does awesome work!!!!!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Kristine – Nov 25, 2024
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new patient with emergency
Dr. Del Valle managed to squeeze me in to check out a very painful tooth, even though I was a brand new patient. The entire staff are very friendly, professional and competent.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Nov 21, 2024
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Fun and professional
Dr. Del Valle has created a clinic that is skilled, knowledgeable, efficient, and full of fun banter and laughing. I’ve never looked forward to dental visits, but with her, I do. Her staff does a great job with insurance questions too. Love them all!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Nov 20, 2024
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I love Dr. Del Valle along with her staff.
She explains what she is going to do ahead time. She checks too make sure I am handling the procedure while she is working on me. She is kind and funny and cares about her patients. I have been going to Dr. Del Valle for 7 years. I trust her to do a great job.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Barbara – Sep 20, 2024
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I no longer dread going to the dentist.
Dr. Del Valle is a great dentist. She is very knowledgeable and conscientious when performing dental procedures. Her staff is also very nice. Procedures are a little expensive but our teeth are an investment and I feel like mine are in good hands.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Michele – Sep 17, 2024
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I am 71 years old and this is the first time I have ever felt comfortable in a dentist chair!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Helen Burmeister – Sep 12, 2024
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The Best!
Dr. Del Valle and her staff are truly wonderful. If you are looking for a kind, caring dentist with utmost professional skills, Dr. Del Valle is for you! I've been her patient for many years and she's the greatest! It's not about money for her, she truly cares about her patients. Her staff (Betty!) are also top-notch. I will never go to any other dentist! Give her a call-she's the best!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
May 31, 2023
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Best dentist in Eugene
She has been y dentist since 1996. Over the year, I have seen how good her work is during countless appointments. She is friendly, professional and work hard to take care of her patients. She is the only dentist, I have been able to call for help during long weekends, holidays and at nights. She is truly a life saver when you really need it. Her staff are also friendly and efficient. Of course, life is not perfect. I have seen people losing their patience over Stuff that is not under their control, like insurance issues. Then they post nastier reviews and unfairly blame the office because their insurance company doesn’t want to pay. How is that the dentist fault? I just think it is unfair how people post bad reviews unfairly on such great doctor. Do yourself a favor, see the pattern of good reviews, the bad review is the bad patience projecting upon other people.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Alexia – Jan 03, 2023
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Dr. del Valle has been my dentist for approximately 5 yrs and I am not going anywhere! Gentle, communicative and thorough are my first thoughts on her care over that time. As others have said, her presence is calming. visits are low stress. Regular visits and long-term care, I've always felt like they (Dr/staff) are "actively" looking out for me.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Tim Durant – Oct 13, 2021
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Very sweet and professional dentist. I’m a super anxious patient and I have always felt uncomfortable in a medical setting. Dr. Mercedes Del Valle and her amazing team make me feel safe and well taken care off. For the first time in my life, I don’t have a panic attack walking in to a dentist office. I highly recommend this office. She is now seeing my daughter and she loves it too’
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Ines in Eugene, OR – Mar 26, 2018
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I have always been scared to see the dentist. She found that out and looked me in the eye and told me that it was okay that I was scared and that they were going to do their best to help me and have it be a good experience. Several appointments later I know that I will never go to another dentist. And I am not scared any longer. I really like everyone in the office.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Trusted the provider's decisions
What could be improved
No results
13 others found this helpful
Helpful
Greta in Eugene OR – Jun 11, 2016
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About Me

biography

Dr. Mercedes R. Del Valle is a cosmetic and general dentist in downtown Eugene, Oregon. She offers a variety of dental services to mention, including Dental Implants, Periodontal Treatment, and Gum Plastic Surgery, Smile Makeovers, Microetching...read more
  • Dentistry

  • Oral Surgery

  • Pediatric Dentistry

  • Orthodontics & Dentofacial Orthopedics

  • Endodontics

  • Periodontics

  • Prosthodontics

  • Cosmetic Dentistry

  • Dental Hygiene

  • Sedation Dentistry

  • Laser Dentistry

  • Neuromuscular Dentistry

  • Sports Dentistry

  • Orofacial Pain Dentistry

  • Sleep Medicine Dentistry

  • Emergency Dentistry

  • Special Care Dentistry

  • Holistic Dentistry

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Fellow Of The Academy Of General Dentistry, Fagd

    Fellowship Hospital
  • University Of Iowa / College Of Dentistry

    Residency Hospital, 1995
  • University Of Michigan / Ann Arbor

    Undergraduate School, 1990
  • English

  • Spanish

Patient Favorite Award

Dr. Del Valle is a patient favorite Dentistry Practitioner

    Read our methodology

    Insurance Check

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    Locations

    Practice

    Office388 High St Eugene, OR 97401
    1

    Affiliated Hospitals

    • Sacred Heart Medical Center-Riverbend

      3333 Riverbend Dr
      Springfield, OR 97477
      Recipient of 10
      hospital awards

      Patient Safety Excellence Award™ (2024)

      Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

      View all awards

      How patients felt about the care they received at this hospital.

      86%
      Patients said they were given information about recovering at home

      2% higher than the national average

      76%
      Patients said that nurses always listened to them and explained things well

      1% higher than the national average

      View all patient feedback
    Learn more about how Healthgrades measures Hospital Quality