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Dr. Mercedes Giles, MD

Dr. Mercedes Giles, MD

Family Medicine*
5+ years of experience

Dr. Mercedes Giles, MD is a family medicine physician in Pearland, TX and has over 5 years of experience in the medical field. She graduated from Morehouse School of Medicine in 2015. She is affiliated with HCA Houston Healthcare Pearland. She is accepting new patients and telehealth appointments.

2.2 Star Rating
Based on 14 reviews 2.2 Star Rating (14 reviews)

At a Glance

  • Area of ExpertiseDr. Giles specializes in the area of Family Practice. See board certifications
  • Offers TelehealthThis doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Top HospitalPatient Safety Excellence Award™ See hospitals

More Family Practitioners at HCA Houston Healthcare Pearland

Experience Check

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Dr. Giles' Reviews

Likelihood to recommend Dr. Giles

2.2

14 ratings, 10 with a written review
5 Star
29%
29%
4 Star
0%
0%
3 Star
0%
0%
2 Star
7%
7%
1 Star
64%
64%

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RecentHighestLowestMost Helpful
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
1 person found this helpful
Helpful
Jan 18, 2024
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What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jose M – Oct 26, 2023
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Telehealth
What went well
No results
What could be improved
No results
3 people found this helpful
Helpful
Oct 10, 2023
×Post a ResponseAre you Dr. Mercedes Giles, MD?
What went well
  • Wait times
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
2 people found this helpful
Helpful
Jul 07, 2023
×Post a ResponseAre you Dr. Mercedes Giles, MD?
What went well
No results
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
6 people found this helpful
Helpful
Apr 18, 2023
×Post a ResponseAre you Dr. Mercedes Giles, MD?
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
2 people found this helpful
Helpful
Feb 22, 2023
×Post a ResponseAre you Dr. Mercedes Giles, MD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
M THORMAN – Nov 05, 2022
×Post a ResponseAre you Dr. Mercedes Giles, MD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Leah McFall – Aug 04, 2022
×Post a ResponseAre you Dr. Mercedes Giles, MD?
What went well
No results
What could be improved
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
6 people found this helpful
Helpful
May 18, 2021
Thank you for your feedback. We take patient...Read More
×Post a ResponseAre you Dr. Mercedes Giles, MD?
What went well
No results
What could be improved
  • Long wait times
7 people found this helpful
Helpful
May 17, 2021
Thank you for your feedback. At Thrive Family...Read More
×Post a ResponseAre you Dr. Mercedes Giles, MD?

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About Me

care philosophy

We want to partner with each person to understand and help them reach their health goals. We provide extended hours on Monday, Wednesday, and every 1st and 3rd Saturday to accommodate your busy schedule. We offer discounts on most office visits and services because we know that everyone does not have health insurance. 

biography

This physician is accepting telehealth visits.
  • Family Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Of Texas Medical Branch

    Residency Hospital, 2018
  • Morehouse School Of Medicine

    Medical School, 2015
American Board of Medical Specialties®
American Board of Family Medicine®
Family Practice
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Affiliated Hospitals

  • HCA Houston Healthcare Pearland

    11100 Shadow Creek Pkwy
    Pearland, TX 77584
    Recipient of 1
    hospital award

    Patient Safety Excellence Award™ (2025)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    79%
    Patients said they were given information about recovering at home

    8% lower than the national average

    74%
    Patients said that doctors always listened to them and explained things well

    4% lower than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality