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Dr. Mercedes Tomioka, MD

Dr. Mercedes Tomioka, MD

Cosmetic Medicine*

Dr. Mercedes Tomioka, MD is a cosmetic medicine specialist in Irvine, CA. She is affiliated with Hoag Hospital Newport Beach. She is accepting new patients and telehealth appointments.

3.4 Star Rating
Based on 24 reviews 3.4 Star Rating (24 reviews)

Practice

16300 Sand Canyon Ave Ste 311 Irvine, CA 92618
Telehealth available

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At a Glance

  • Areas of Expertise
    Dr. Tomioka specializes in the areas of Geriatric Medicine & Internal Medicine. See board certifications
  • Friendly Staff
    Patients said the staff was friendly. See reviews
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Top Hospital
    Outstanding Patient Experience Award™ See hospitals
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Dr. Tomioka's Reviews

Likelihood to recommend Dr. Tomioka

3.4
24 ratings, 10 with a written review
5 star
58%
58%
4 star
0%
0%
3 star
0%
0%
2 star
8%
8%
1 star
33%
33%

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Great Doctor - Highly Recommend
I've seen Dr. Tomioka 2 times over the past year or so. I've always had a positive experience and leave feeling cared for and heard. One occasion I came in feeling sick and another time I came in to have something looked at. Both times she was very professional, and I got the care I needed - one of the best doctors I've had through Hoag.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Mar 12, 2024
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Terrible bedside manners
AVOID THIS DOCTOR. I went to this person for a physical years ago and during the exam asked an innocuous health question and was given a very rude unprofessional response. Also, during the whole exam she appeared either disinterested or had her head in a daze. I ended up getting a second opinion as I just did not trust her medical opinion. I am actually shocked that she's still practicing as other physicians that I have had at this facility were infinitely more professional than her.
What went well
No results
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Oct 17, 2023
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Used to be a good doctor but now seems burned out. Offers no solutions for what issues you might have. Asks, “what do you want me to do?” You have to be your own best advocate with her. Never going back.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
3 others found this helpful
Helpful
Lisa – Aug 02, 2022
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My family had very high hopes when we chose Dr. Tomioka for our mother. We thought it would be helpful to have one Geriatric doctor instead of seeing multiple doctors for various health concerns. Unfortunately, we found our visit with Dr. Tomioka to be very difficult and challenging. Her question "what do you want me to do" was astounding. She was rude, discourteous and spoke over us even when we had questions. She seemed to be in a rush and became agitated as we asked more questions. We requested a culture test to check if mom's most recent health concern was better and her reaction was NOT of compassion, empathy or understanding, but more hesitance and annoyance to do the test. Truly a disappointment.
What went well
  • Office environment
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
4 others found this helpful
Helpful
Jun 09, 2021
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Dr tomioka is a pleasant dr who listens to my concerns and gives me good advice.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Janette – Apr 08, 2021
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I went to this Dr. because I was looking for someone who knew about aging. I was suffering from severe Charlie horses all over my body with excruciating pain. Her answer You are just old. I asked the question about my aging Facebook group. They gave me the answer. Lack of hydration, need potassium and vitamin D and zinc. This worked. Dr. offered no solution.
What went well
  • Staff friendliness
  • Appointment wasn't rushed
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
4 others found this helpful
Helpful
Nov 21, 2020
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She’s my top choice when I transfer to California because of the videos and reviews but really got disappointed right after the first visit, she doesnt meet my expectations as per review. Not giving any compassion to your health concerns. Just an average doctor i would say.
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Appointment was rushed
2 others found this helpful
Helpful
Aug 22, 2020
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Started off by telling me what was wrong, although those aren’t medical conditions that I have, she wasn’t concerned about what I had to say, As far as office filled out medical forms, saw her staff, who input those in computer, asking more questions, Dr. Tomioka came in and started again, like my time 1 hour, to this point didn’t matter. While I expect questions, she jumped to conclusions with no bases. None of which were why I was there.
What went well
  • Office environment
  • Staff friendliness
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
  • Long wait times
5 others found this helpful
Helpful
Mavis in Irvine, CA – Jul 02, 2019
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I really had to write this review, as Dr. Tomioka is an excellent, very caring and very thorough physician. I've had many email conversations with her over the patient portal, but she does seem to like personal, rather than on- line discussions. I've had numerous, complex medical issues and she has always been there for me, always taking appropriate action. I feel lucky to have found Dr Tomioka.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 others found this helpful
Helpful
Pam in Laguna Hills, CA – Jul 28, 2017
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Not impressed with her follow through and nurse. Just requested a simple form to be filled out tried to make an appointment but she wasnt available for a month! Requested she call me back never heard from her. First time I saw her had blood work done - saw results on line theyvery alarming - sent note on portal to discuss my concern never heard back. Had to make appointment to get clarification. Not going back to her experience very unpleasant!
What went well
  • Office environment
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
12 others found this helpful
Helpful
Fran in Mission Viejo – Aug 25, 2016
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About Me

biography

A native speaker of Spanish and conversational Japanese, Dr. Tomioka brings cultural diversity, excellent skills, and her compassionate nature to her profession as a physician. Her grandparents immigrated to Peru prior to World War II and that...read more
  • Cosmetic Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Of Ca Davis Medical Center

    Fellowship Hospital
  • National Hospital

    Residency Hospital
  • St. Barnabas Hospital

    Residency Hospital
  • Universidad Nacional Mayor De San Marcos

    Medical School
American Board of Medical Specialties®
American Board of Internal Medicine®
Geriatric Medicine
Internal Medicine
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
  • English

  • Japanese

  • Spanish

Locations

Practice

Felice L. Gersh M.D. Inc.16300 Sand Canyon Ave Ste 311 Irvine, CA 92618
1
Optum California-Southern California Neurological Associates Medical Group16300 Sand Canyon Ave Irvine, CA 92618
2
Office26671 Aliso Creek Rd Ste 206A Aliso Viejo, CA 92656
3

Affiliated Hospitals

  • Hoag Hospital Newport Beach

    1 Hoag Dr
    Newport Beach, CA 92663
    Recipient of 8
    hospital awards

    Outstanding Patient Experience Award™ (2024, 2023, 2022)

    Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

    View all awards

    How patients felt about the care they received at this hospital.

    86%
    Patients said they were given information about recovering at home

    2% higher than the national average

    82%
    Patients would recommend the hospital to friends and family

    17% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality