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Dr. Michael Chen, DO

Dr. Michael Chen, DO

Neurology*

Dr. Michael Chen, DO is a neurologist in Council Bluffs, IA. He is affiliated with medical facilities Methodist Jennie Edmundson and Montgomery County Memorial Hospital. He is accepting new patients.

4.1 Star Rating
Based on 19 reviews 4.1 Star Rating (19 reviews)

Methodist Physicians Clinic (1 Edmundson Place)

1 Edmundson Pl Council Bluffs, IA 51503

Hospital Highlight

Dr. Chen is affiliated with Methodist Jennie Edmundson Council Bluffs, a highly rated hospital.

Dr. Chen is a Healthgrades Choice provider in Neurology

The Healthgrades Choice designation helps you understand the most important factors to consider when choosing a healthcare professional. This designation is earned based on four set standards.
Read our methodology

  • Above average experience
  • Good hospital quality
  • Good patient ratings
  • No healthcare sanctions
  • Area of Expertise
    Dr. Chen specializes in the area of Neurology. See board certifications
  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Practices at Top Hospital
    Outstanding Patient Experience Award™ See hospitals
  • Hospital Satisfaction
    Patients said they were highly satisfied at this doctor's hospital. See hospitals
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Dr. Chen's Reviews

Likelihood to recommend Dr. Chen

4.1
19 ratings, 6 with a written review
5 star
74%
74%
4 star
0%
0%
3 star
5%
5%
2 star
5%
5%
1 star
16%
16%

Your trust is our top concern.

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Dr. Chen was very thorough and explained everything to me. I was very pleased with my office visit.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Steven – Oct 07, 2023
Thank you for sharing your experience. We will be... Read More
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He treated my epilepsy for many years. I am very pleased with my care
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Douglas, A – Sep 15, 2023
Thank you for trusting us with your care. We... Read More
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I wish there was a lower rating then one star. Although the receptionist and staff were very friendly, Dr. Chen didn’t help me at all. I never leave reviews but I am this time because I genuinely wonder about dr. Chen’s credentials. He kept asking me what I thought I should do. Complete waste of my time, definitely do not recommend.
What went well
No results
What could be improved
No results
2 others found this helpful
Helpful
NE – Nov 28, 2018
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One of the more arrogant and borderline rude doctors I have ever seen. Very condescending. If I would ever need to return to a neurologist, it definitely would not be Dr. Chen!
What went well
  • Wait times
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
2 others found this helpful
Helpful
Council Bluffs, IA – Mar 25, 2017
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I could not find any physician to take my insurance and treat my chronic migraine. Dr. Chen took his time to treat my chronic headaches and now they are under controlled.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
12 others found this helpful
Helpful
Mary in Council Bluffs, IA – May 17, 2016
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saw Dr. chen 3-24-016 for emg test and was greeted with an apathetic and indifferent demeanor. dr actually looked @ the floor during greeting .offered no explanation about the test ,refused request to briefly discuss results. have never met this Dr before, and will not again ! strongly suggest that this Dr ' superiors inquire into this matter for the good of all concerned.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
4 others found this helpful
Helpful
roger hargiss in Shenandoah, IA – Feb 26, 2016
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Leave a review

How was your experience with Dr. Chen?

About Me

care philosophy

Being a part of a patient's healing process is why Dr Michael Chen pursued his medical career. He believes listening and learning from his patients is the key to providing quality care.

biography

Being a part of a patient's healing process is why Dr. Michael Chen pursued his medical career. He believes listening and learning from his patients is the key to providing quality care.
  • Neurology

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Des Moines University

    Medical School
American Board of Medical Specialties®
American Board of Psychiatry & Neurology®
Neurology
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Dr. Chen is a Healthgrades Choice provider in Neurology

    Read our methodology

    Online Care for Migraine (Sponsored)

    Locations

    Methodist Physicians Clinic (1 Edmundson Place)

    Methodist Physicians Clinic (1 Edmundson Place)1 Edmundson Pl Council Bluffs, IA 51503
    1

    Affiliated Hospitals

    • Methodist Jennie Edmundson

      933 E Pierce St
      Council Bluffs, IA 51503
      Recipient of 2
      hospital awards

      Outstanding Patient Experience Award™ (2024, 2022)

      Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

      View all awards

      How patients felt about the care they received at this hospital.

      88%
      Patients said they were given information about recovering at home

      4% higher than the national average

      83%
      Patients said that nurses always listened to them and explained things well

      8% higher than the national average

      View all patient feedback
    • Montgomery County Memorial Hospital

      2301 Eastern Ave
      Red Oak, IA 51566

      How patients felt about the care they received at this hospital.

      87%
      Patients said they were given information about recovering at home

      1% lower than the national average

      82%
      Patients said that nurses always listened to them and explained things well
      View all patient feedback
    Learn more about how Healthgrades measures Hospital Quality