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Dr. Michael Germain, MD

Dr. Michael Germain, MD

Internal Medicine*
10+ years of experience

Dr. Michael Germain, MD is an internist in Phoenix, AZ and has over 10 years of experience in the medical field. He graduated from BEAUMONT HOSPITAL / MEDICAL COLLEGE in 2014. He is affiliated with Banner University Medical Center Phoenix. He is accepting new patients and telehealth appointments.

4.4 Star Rating
Based on 23 reviews 4.4 Star Rating (23 reviews)

Practice

4375 E Irma Ln Phoenix, AZ 85050
Telehealth available
Patient Favorite Award

Dr. Germain is a patient favorite Internist

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Dr. Germain's Reviews

Likelihood to recommend Dr. Germain

4.4
23 ratings, 19 with a written review
5 star
83%
83%
4 star
4%
4%
3 star
0%
0%
2 star
0%
0%
1 star
13%
13%

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Outstanding
Dr. Germain is one of the most thorough doctors that I've ever seen. He spends time with you and doesn't rush you plus he is kind. I've been a patient of his for the last 5 yrs. He has gone into private practice and is now at 65th St and E Greenway.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Jan 15, 2025
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Dr Germain has been my doctor for over 4 years. He takes the time to explain the medication, treatment and side effect. And he’s sooo caring, makes sure he answers all my questions.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Sue – Jan 05, 2025
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Outstanding, caring clinician
I have been fortunate to have had some very good PCPs in my life including a well-renown diagnostician and a family care specialist from the Cleveland Clinic. Both pale in comparison to the care that I received from Dr. Michael Germain. The office staff at his healthcare conglomerate were less than ideal, often rude and dismissive but I cannot allow their bad behavior to reflect on my report card for Dr Germain. Dr. Germain always took the time needed for this old, geriatric body, never rushed through my appointments, thoroughly explained his suggested treatment plans, always involved me in my healthcare decisions, and followed-up with me for all of my test results. He will not compromise the quality of care given for speed. Unfortunately, through circumstances beyond my control, I have to find a new PCP. Whoever gets my spot in his patient roster is a very lucky person indeed. You will not find a better PCP anywhere.
What went well
  • I felt respected
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
LB – Oct 31, 2024
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Robotic - front staff is new and rough
Empathy - autistic level Access - impossible Clinical skills - above average He's popular and seemingly reliable. Honor Health runs a terrible operation.
What went well
  • I felt respected
  • Listened & answered questions
  • Wait times
What could be improved
  • Difficult to schedule appointment
  • Staff wasn't friendly
  • Appointment was rushed
Helpful
May 22, 2023
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Very thorough
Dr Germaine listened to my concerns and was very attentive and helpful to what needs to be done for my health. I appreciate his concerns and his taking time to see me,
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • Staff wasn't friendly
Helpful
Sep 20, 2022
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Prefer a Dr, with a bit more knowledge/experience… He prescribes “ a lot” of meds
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Staff friendliness
  • Appointment wasn't rushed
  • Wait times
What could be improved
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
Helpful
Annette – Jul 21, 2022
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Ridiculous Office Procedures
I waited 5 months for an appointment. I had completed all the paperwork that was requested prior to the appointment. I arrived 7 minutes early and was greeted with ‘I’ll have to check in the back cause you’re late.’ The receptionist maintained they had called to tell me to come earlier to fill out paperwork. They had not. I almost had all their paperwork complete when the receptionist said she’d heard from ‘the back’ and I’d have to reschedule. This was one of the later appointments in the day, and the lobby was empty. Really unprofessional and disrespectful of my time. Needless to say I did not reschedule. I’ll update the review if they bill me for this fiasco. I wouldn’t be surprised.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Staff wasn't friendly
  • Appointment was rushed
Helpful
Laura – May 12, 2022
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Dr Germain has been our PCP for several years and wouldn’t think of changing. He spends time as needed with his patients. He can diagnose a problem just by observing and questioning you.
What went well
  • Listened & answered questions
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
S/M Krukowski – Feb 05, 2021
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Dr. Germain listened to my health concerns and appeared to be a caring, knowledgeable physician who answered all my questions. Because of the treatment he recommended, I had a positive recovery. I've recommended him to my family members.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Jun 27, 2020
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Liked Dr. Germain from the very beginning. I have complete confidence in him. Very easy to talk to. Gives you his honest medical answers. He listens to you and is willing to dig deeper into your symptoms until he finds out what's going on. Great follow up. Love the portal. He and his staff respond effectively. Have referred family and friends to him. All are pleased as I am. Staff will even call you to make sure you saw his message, especially if you didn't respond. Couldn't be in any better hands.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Denise Storace Blaskovic – Nov 12, 2019
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In my plus 50 years of seeing Doctors, I have never encountered such professionalism, care, kindness and attention to my health as performed by Dr. Germain. He has your utmost healthcare in mind added with a bit of humor. I highly recommend Dr. Germain.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
7 others found this helpful
Helpful
Michael Dunfee in Scottsdale Arizona – Jan 11, 2018
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Dr Germain He is thorough, compassionate, and truly dedicated. I am amazed as a senior citizen the amount of Care he directs towards ensuring my best possible. Dr Germaine has my complete confidence. I highly recommend him .....
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
10 others found this helpful
Helpful
Robin Dunham in Scottsdale, AZ – Nov 16, 2017
Thank you for making us aware of this great... Read More
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Dr. Germain as a fill in for my regular physician. He was a delight- a young man with an old-timey family doctor feel. I had burst my eardrum with a qtip and he teased me a little bit and we had a good laugh. He called an ENT and instead of shipping me off to a specialist, he got advice and prescribed me ear drops and even found a product that was literally a HUNDRED dollars cheaper than what he originally looked at. There are some people you just know care about people. He is one.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
7 others found this helpful
Helpful
Melissa Finucan in Phoenix, AZ – May 19, 2017
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I saw Dr. Germain because I couldn't get in to see my regular PCP. He spent a lot of time with me, was very thorough and my impression is that he is a terrific physician. I would definitely recommend him, in fact I already have.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
5 others found this helpful
Helpful
Jeff D. in Phoenix, AZ – Apr 24, 2017
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At first I was upset when I learned my long term PCP in Pinal county didn't take my new ins. but it was a blessing in disguise when I choose Dr. Germain as my new PCP. I did my homework before making my choice and all gave him 4.5 to 5 stars. I have recommend him to a neighbor who hated her PCP and she thanked me and said she loves Dr. Germain too. Another plus is the reception staff is wonderful.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
7 others found this helpful
Helpful
Loretta B. in Phoenix, az – Mar 14, 2017
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Dr. Germain was friendly, and apologized for being behind schedule. Listened while taking down lots of information felt like he was attentive about my health concerns; having had cancer I appreciate that. Very knowledgeable regarding concerns radiation for NHL. Has a nice smile and great handshake! :)
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
5 others found this helpful
Helpful
Dusty Snow in Tempe, AZ – Jun 28, 2016
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Not only is the staff in office very kind, The Nurses that work with him are attentive, thorough, and helpful. Dr. Germain has always provided me quality care above and beyond other PCP's I have been to. He listens very well, spends time trying to help figure out a proper plan and is always great about communicating with other doctors and specialists. I have and do recommend him and the clinic at Banner Health
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
5 others found this helpful
Helpful
Scottsdale, AZ – Jun 23, 2016
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The very BEST kind of old-fashioned doctor. Skilled, thorough initial exam; insightful questions; clear explanations; conscientious professional with good intuition, good record-keeping and attentive follow-up; very personable, never hurried or distracted, but interested in improving this patient's health. I'm extremely fortunate to have found him and happily recommend him to others with chronic conditions.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Uzismom in Phoenix, AZ – Jun 21, 2016
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The office staff is horrendous. Had my annual check up and had to jump through hoops to get test results. Tests showed possible pre diabetes. No follow up what so ever from Doctor or staff. Explained the office problem to Dr. Germain and he told me he no control over office staff. Asked him for a kenalog shot I have been taking for years for allergies that works for me and he refused to give it to me. Have just moved to Phoenix but am looking for new primary ! Run from this office !
What went well
  • Wait times
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
3 others found this helpful
Helpful
Phoenix, AZ – Apr 19, 2016
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About Me

biography

Dr. Michael Germain, MD is an internist in Phoenix, AZ and has over 10 years of experience in the medical field. He graduated from BEAUMONT HOSPITAL / MEDICAL COLLEGE in 2014. He is affiliated with Banner University Medical Center Phoenix. He is accepting new patients and telehealth appointments.
  • Internal Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Beaumont Hospital / Medical College

    Medical School, 2014
American Board of Medical Specialties®
American Board of Internal Medicine®
Internal Medicine
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
Patient Favorite Award

Dr. Germain is a patient favorite Internist

    Read our methodology

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    Locations

    Practice

    Banner Childrens Banner Health Clinic LLC4375 E Irma Ln Phoenix, AZ 85050
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