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Dr. Michelle Diaz, MD

Dr. Michelle Diaz, MD

Ophthalmology*

Dr. Michelle Diaz, MD is an ophthalmologist in Jacksonville, FL. She is affiliated with HCA Florida Memorial Hospital. She is accepting new patients and telehealth appointments.

5 Star Rating
Based on 16 reviews 5 Star Rating (16 reviews)

At a Glance

  • Area of ExpertiseDr. Diaz specializes in the area of Ophthalmology. See board certifications
  • Explains Conditions WellPatients said this doctor explains conditions well. See reviews
  • Offers TelehealthThis doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Top HospitalAmerica's 250 Best Hospitals Award™ See hospitals

More Ophthalmology Specialists at HCA Florida Memorial Hospital

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Dr. Diaz's Reviews

Likelihood to recommend Dr. Diaz

5.0
16 ratings, 16 with a written review
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Very professional and caring Physician
The care I received during my procedure (PRK) was Professional, caring and always compassionate .Dr. Diaz kept me apprised during every step of the procedure of what was happing and why. I felt that I was in experienced hands that genuinely cared about my comfort.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Vinny – Mar 03, 2025
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GREAT SURGERY
I had cataract surgery, both eyes, 1 week apart. Did the Light Adjustable Lens. I was awake, with mild sedation, through both surgeries. From the beginning with check-in, eye drops, anesthesia, surgery and post-op, I was completely comfortable. The staff, anesthesiologist and Dr Diaz kept me informed step by step, including during the surgery. So happy to have had Dr Diaz as my surgeon.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jan 24, 2025
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Atlantic Eye Institute Dr Michelle Diaz
Amazing experience. Dr. Diaz was very attentive and efficient. Answered all questions related to my experience. Follow up day via text day post op day of. Very approachable and great bedside manner Highly recommend f
What went well
  • I felt respected
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Lori Keene – Mar 24, 2024
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Very positive experience
Dr Diaz did my R cataract. The entire process went well and was a positive experience. I highly recommend. I used the St Johns office. Only "complaint" I have has nothing to do with the caregivers....I wish AEI didn't do all their paperwork at their office over by University Blvd.....nightmare area.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • Office environment
1 other person found this helpful
Helpful
A St Johns Paitient – Mar 14, 2023
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Wonderful Experience with Dr. Diaz & AEI
As someone who has been nearsighted my entire life, I have considered LASIK for decades but was always a little fearful of the procedure. I am so happy that I decided to have this surgery - the results have been nothing short of miraculous. Dr. Diaz and everyone else at Atlantic Eye Institute were fantastic - professional but friendly and considerate, and very thorough in explaining the procedure. I now have 20/ 15 vision and don't need glasses for either distance or up close reading. If you are considering LASIK I encourage you to contact Dr. Diaz right away - this is the best thing I have ever done for myself!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Christina Parrish Stone – Jan 10, 2023
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Great LASIK experience
Dr. Diaz and her team were amazing! They made the entire experience easy and had excellent communication, even checking in via text throughout my recovery. I’m so happy with my results and I would definitely recommend Dr. Diaz!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Emily – May 14, 2022
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Dr. Diaz and Mally did everything to make my experience wonderful! From the consult, to the exams, to the Lasik procedure. All questions were answered. The procedure was quick and painless. Recovery has been good so far. Dr. Diaz even called me personally from her cell phone that night to check in with me. Would recommend 100%!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Morgan Beierschmitt – Feb 21, 2022
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I had an amazing experience from the moment I walked in. I met Ms. Mally and she was very informative, polite, and professional. Then I met doctor Diaz and wow she is so amazing. She explained the procedure in detail. She made me feel comfortable and that I was in good hands. She shows that she is very compassionate, caring and very Professional. At the end I met the other doctors and they were great. I will definitely refer friends and family. Thank you.
What went well
No results
What could be improved
No results
Helpful
Nancy Hernandez – Feb 19, 2022
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Excellent service, professionalism and personal touch to make my LASIK surgery simple and actually enjoyable! I can truly say that I have great respect for Mally B., Dr. Diaz and their whole team. Their LASIK consultation is free and very helpful to determine if you are an eligible LASIK candidate. I visited all three clinics during my pre and post operation care. Each of my appointments were on-time and efficient with no wasted effort. They were diligent to check my vision about 10x during the whole process before the surgery. Their rates are very competitive in the marketplace. There were a total of 4 doctors in my surgery. Dr. Diaz even made a personal call to me on the evening after my surgery to check-in and ensure I was recovering as expected. They also offer financing options with no interest for up to 24 months. I'll have about 4 to 5 post-op appointments over the next 12 months to ensure I am totally satisfied with my LASIK outcome. I HIGHLY SUGGEST Atlantic Eye Institute!
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Wait times
What could be improved
No results
Helpful
David H. – Jan 25, 2022
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Fantastic experience. The entire team at Atlantic Eye Institute from initial reception to final follow up are off the chain. I highly recommend them
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Gary Willis – Jun 03, 2021
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I can see clearly now the rain is gone. I will forever be thankful to the Atlantic Eye Institute team for their amazing work. Special thanks to Dr. Duss, Dr. Díaz and Coordinator Rebecca for their dedication to their patients. If you are thinking of doing Lasik, look no further. This is the best team.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Julissa Allen – Apr 21, 2021
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Knowledgeable, caring, took time to explain procedure and what to expect before & during surgery. Very happy with outcome!
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Lecy Meuse – Apr 16, 2021
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First-time visit and eye exam with Dr. Diaz. I was very impressed with both technicians and Dr. Diaz. All very detailed specific and knowledgeable about my condition for type II diabetic eyes. All demonstrated high enthusiasm and professionalism during my exam. When selecting glasses the Optical Technician was most helpful with selection and cost explanation.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
George Himes – Apr 06, 2021
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Dr. Diaz was wonderful. Very professional and caring attitude. Made sure to answer all questions before, during, and after LASIK surgery. Very happy with my treatment.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Nov 10, 2020
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Excellent in Every Way
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Cynthia Paxon – Sep 11, 2020
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Dr. Diaz went above and beyond to assist my son with a vision problem he experienced. She even went as far as to see him on the weekend when she was off duty. Excellent doctor that really cares about patient care!
What went well
No results
What could be improved
No results
2 others found this helpful
Helpful
Apr 16, 2019
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About Me

biography

Dr. Diaz is a board certified ophthalmologist and fellowship trained refractive surgeon, specializing in cataract surgery and laser vision correction. She attended the University of South Florida where she graduated Summa Cum Laude with a Bachelor...read more
  • Ophthalmology

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Nebraska Laser Eye Associates

    Fellowship Hospital
  • University Of Florida-jacksonville

    Residency Hospital
  • University Of South Florida Morsani College Of Medicine

    Medical School
American Board of Medical Specialties®
American Board of Ophthalmology®
Ophthalmology
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
  • English

  • Spanish

Affiliated Hospitals

  • HCA Florida Memorial Hospital

    3625 University Blvd S
    Jacksonville, FL 32216
    Recipient of 26
    hospital awards

    America's 250 Best Hospitals Award™ (2025, 2024, 2023)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    Patient Safety Excellence Award™ (2025, 2024, 2023)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    79%
    Patients said they were given information about recovering at home

    5% lower than the national average

    71%
    Patients said that nurses always listened to them and explained things well

    4% lower than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality