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Dr. Michelle Roeser, MD

Dr. Michelle Roeser, MD

Otolaryngology-Head and Neck Surgery*
15+ years of experience

Dr. Michelle Roeser, MD is an otolaryngology-head and neck surgery specialist in Springfield, VA and has over 15 years of experience in the medical field. She graduated from GEORGETOWN UNIVERSITY / MEDICAL CENTER in 2006. She is affiliated with Inova Fairfax Hospital. She is accepting new patients and telehealth appointments.

3.5 Star Rating
Based on 15 reviews 3.5 Star Rating (15 reviews)

Practice

8314 Traford Ln Ste C Springfield, VA 22152
Telehealth available

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Dr. Roeser's Reviews

Likelihood to recommend Dr. Roeser

3.5
15 ratings, 10 with a written review
5 star
53%
53%
4 star
7%
7%
3 star
7%
7%
2 star
0%
0%
1 star
33%
33%

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Abrupt, not compassionate
Had a smirk/smile on her face, barely spent 5 minutes with me and wasn't compassionate or warm.
What went well
No results
What could be improved
  • I didn't feel respected
  • Appointment was rushed
Helpful
May 25, 2023
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Avoid
Negative experience! It borders on negligence when you go to an ENT doctor with complaints of trouble breathing, scratchy throat and cough, and she doesn't even listen to your chest. Her empathy and listening skills are bare-bones minimal. I might as well be talking to a robot.
What went well
  • Staff friendliness
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Patient 001175327 – May 08, 2022
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I think that Dr. Roeser may have a personality disorder. Her behavior with us (I joined my 19-year-old daughter on her appointment) was exactly like the other patient who felt dismissed and patronized. Truly, this appointment was more hurtful than helpful. She made my daughter feel like she was being overly dramatic about the very real pain and illnesses she has been experiencing over the past 6 months. Reading other reviews that describe her as warm and helpful is just bizarre. She was one of the least warm doctors I have ever interacted with in my 50+ years, and my brother is a surgeon (who are notoriously not warm). I am actually not questioning her medical opinion, I can't imagine that she lied to us about what she saw during her examination, but I can tell you when she got up and left the room abruptly, without ANY kind or helpful words for my daughter, she is lucky that I was too stunned to speak. She should be ashamed of herself.
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
1 other person found this helpful
Helpful
Sarah Sullivan – Dec 22, 2021
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Dr. Roeser is wonderful. As a new patient I did not know what to expect and I was pleasantly surprised with everything. The ease of getting an appointment, the friendliness of the staff, and the doctor herself! She was thorough. Reviewed all of my records before examining me. Comprehensive examination. Recommendations and treatment options were discussed.... even “just in case” scenarios. Not that I want to have to go back to her anytime soon, but I look forward to seeing her again! I highly recommend Dr. Roeser!??
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Cindy S. – Jul 27, 2021
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Horrible experience. I felt dismissed immediately and she had a smirk on her face the entire time which added insult to injury. I went through the motions but she could not have been more unhelpful. I had to pull answers and any assistance out of her by asking multiple questions until I hit just the right one. Recommend you go to someone else who actually wants to help you.
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
6 others found this helpful
Helpful
Jan 21, 2020
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Dr. Roeser was outstanding! She listened closely to me, provided excellent feedback, and her examination was fast but thorough and effectively addressed my concerns. In addition, on the day of my appointment she was running a little bit behind (20 minutes, which in Northern Virginia isn't bad) and the FIRST thing she did when she walked into the exam room was apologize for being late. I've never had a doctor do that...EVER! I highly recommend Dr. Roeser to friends and family!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
2 others found this helpful
Helpful
Adam P in Alexandria, VA – Sep 17, 2018
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Dr. Roeser very effectively treated my sinus infection. She is thorough and spends adequate time so that I didn't feel rushed at all. I will definitely return to see her if needed. I would absolutely recommend her to family and friends.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Tim – Sep 15, 2018
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Dr. Roeser is everything I want to see in a doctor: warm, kind, friendly, knowledgeable, and reassuring. I was seen just a few minutes after my appointment time. She answered all of my questions and I never felt rushed. Everyone in the office was also friendly and prompt.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Maggie in Arlington, VA – Jul 12, 2017
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She told me there was nothing wrong with my septum when I actually had a badly deviated septum. Her billing office uses predatory billing practices and threaten patients with collections. she didn't respond to a letter that was sent asking to waive the frivolous charge. Overall, terrible patient experience, little to no communication from the doctor. I had surgery from another well known ENT specialist on the septum she found nothing wrong with.
What went well
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
7 others found this helpful
Helpful
va – Jul 27, 2016
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She was caring, professional, and clearly articulated the answers to all of my questions! I really felt like she was on my side and wanted to see me free of the pain I had been going through.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 others found this helpful
Helpful
Sarah smith in Falls Church, VA – Apr 08, 2016
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About Me

biography

Dr. Michelle Roeser, MD is an otolaryngology-head and neck surgery specialist in Springfield, VA and has over 15 years of experience in the medical field. She graduated from GEORGETOWN UNIVERSITY / MEDICAL CENTER in 2006. She is affiliated with...read more
  • Otolaryngology-Head and Neck Surgery

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Georgetown University / Medical Center

    Medical School, 2006
American Board of Medical Specialties®
American Board of Otolaryngology - Head and Neck Surgery®
Otolaryngology-Head and Neck Surgery
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

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Locations

Practice

Office8314 Traford Ln Ste C Springfield, VA 22152
1
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