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Dr. Mindy Lam, DPM

Dr. Mindy Lam, DPM

Podiatry*

Dr. Mindy Lam, DPM is a podiatry specialist in Clifton Park, NY. She is affiliated with Ellis Hospital. She is accepting new patients and telehealth appointments.

2.9 Star Rating
Based on 23 reviews 2.9 Star Rating (23 reviews)

Practice

870 Route 146 Clifton Park, NY 12065
Telehealth available

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At a Glance

  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Clean Hospital
    Patients said the hospital this doctor practices at is clean. See hospitals
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Dr. Lam's Reviews

Likelihood to recommend Dr. Lam

2.9
23 ratings, 19 with a written review
5 star
43%
43%
4 star
4%
4%
3 star
0%
0%
2 star
0%
0%
1 star
52%
52%

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Helpful
I’ve had foot issues for many years of basketball. I’ve tried several Drs. without pain relief. Dr. Lam identified my issue and resolved my problems so I can resume walking and playing golf and living without pain. The staff is professional and friendly and i recommend this practice.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
The Old Coach – Aug 01, 2023
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AWFUL. Do not bring your child to see this doctor. She has no patience with children. My daughter was anxious about having a wart removed and instead of clearly explaining the process she just repeatedly told me “you just need to hold her down.” She refused numbing spray and seemed rushed to just get our appointment over with the whole time. We left without treatment and will never go back.
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
4 others found this helpful
Helpful
Mar 30, 2021
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Been to this office and practice several times in the last few months. Wait times ok, office staff friendly. Wish she would explain the condition to me more, as I've shown curiosity to understand what's going on, especially since she seems unable to treat my condition. Was able to recommend me to get a second opinion, and followed a progressively complex/invasive plan for treatment. Can't really rate her higher since the presenting condition hasn't improved in the time that I've been in her practice's care.
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
What could be improved
No results
1 other person found this helpful
Helpful
Mar 16, 2021
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Been there twice - Both times my treatment lasted less than two weeks. Before here eight weeks pain free. Maybe she's afraid to cut too deep. Waste of time & money!
What went well
No results
What could be improved
  • Didn't explain conditions well
  • Staff wasn't friendly
3 others found this helpful
Helpful
Richard Guerreiro – Oct 02, 2020
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Had a wonderful experience with Dr. Lam's office. I had heel pain and a large bump on top of my foot. They were able to get me in quickly and the staff was very friendly and helpful. Dr. Lam was patient, kind and knew what the problem was right away. 2 weeks later the problems are gone and I would highly recommend her office for foot care. Thank you for your professionalism and service Dr. Lam!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Waterford, NY – Nov 15, 2019
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Miserable! I wouldn't take my dog there to have its' nails clipped. The receptionist is angry and belligerent. Dr. Lamb had the nerve to shriek at me and tell me I should expect to wait an hour for her to see me and not complain about it. She also wanted me to sit and wait in the waiting room while she saw other patients and took lunch and refused to tell me how long it would be. UNPROFESSIONAL. Now instead of getting a cortisone shot for the foot pain I will be driving for 8 hours in agony no thanks to unprofessional Mindy Lamb.
What went well
No results
What could be improved
No results
8 others found this helpful
Helpful
Dissapointed! – Oct 22, 2019
We are so sorry to hear you felt your experience... Read More
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I have had several visits with Dr. Lam and find her very professional and caring. I would highly recommend her. She also has an excellent office staff.
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
Apr 10, 2019
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A rude individual. Will neve step back into that office. stay away.
What went well
No results
What could be improved
No results
8 others found this helpful
Helpful
NY – Oct 02, 2018
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Never got to see the Dr. I am in wheelchair and the day of my appointment it was pouring rain, my wheelchair got stuck in the mud, so we were running late. Called when we were on our way to say what had happened. We were 15 minutes late, when we arrived I was told very rudely that " We have a right to deny you service if you are late. The Dr. will not see you." I asked if I could wait and was told "No!" There was no one in the waiting room. Very unfortunate way to treat someone. I left.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Staff wasn't friendly
10 others found this helpful
Helpful
K. Thomas in Saratoga Springs, NY – May 17, 2018
We are sorry you were not able to be seen for... Read More
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I saw Dr. Lam for a callus on my left foot, and when I called Dr. Lam's office for an appointment - I was able to get an appointment within a few days. Dr. Lam explained what causes calluses, and suggested a treatment option - which worked! Thank you, Dr Lam :-)
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Sri in Albany, NY – Jan 24, 2018
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Rude individual and never runs on time. I get my nails cut by her and I’ve gotten two infections.
What went well
  • Staff friendliness
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
9 others found this helpful
Helpful
Albany, NY – Sep 28, 2017
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Dr. Lam was very gentle and kind to my school aged daughter who was quite nervous about this visit. I was able to get an appointment in a timely fashion which alleviated my child's worries. I would definitely go to her again should my kids need to return.
What went well
No results
What could be improved
No results
3 others found this helpful
Helpful
Clifton Park, NY – Jun 20, 2017
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I was experiencing foot pain and called Dr Lam's office and they were able to quickly get me an appointment with her. Her office is clean and the nurses and receptionist was very friendly. Dr Lam took her time listening to me and worked with me to formulate the best plan of action. She was thorough, knowledgeable, and had different options for my treatment. I would recommend her to anyone.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 others found this helpful
Helpful
Tricia in Clifton Park, NY – Jun 05, 2017
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My daughter was referred by her pediatrician for an ingrown toenail. Dr. Lam was able to see her immediately and was kind and professional.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Clifton Park, NY – Feb 08, 2017
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Nasty human being. Rude as can be, the way I heard her talk to her office help is horrible. Wouldn't recommend at all
What went well
  • Appointment scheduling
  • Staff friendliness
  • Wait times
What could be improved
  • Office environment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
2 others found this helpful
Helpful
Schenectady, NY – Dec 13, 2016
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Awesome doctor and very friendly office environment.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Brooke in Clifton Park, NY – Dec 12, 2016
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The doctor is very rude. While waiting for my exam, I heard her telling a child she was overweight and that is why her feet hurt. The office smelled like a dead rodent was there. One of the receptionists was yelling at someone on the phone, which must have been a personal call. Very unprofessional atmosphere! The Dr was late and rushed through my appt.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
4 others found this helpful
Helpful
Clifton Park, NY – Sep 22, 2016
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Rude, just interested in selling products at a high cost. Trying to sell me things before she examined my son. Waited an hour and a half. Never again will we be going back.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
6 others found this helpful
Helpful
Clifton park Ny – Apr 05, 2016
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Very snippy and unprofessional.
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
9 others found this helpful
Helpful
Saratoga Springs, NY – Jan 14, 2016
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About Me

care philosophy

Restoration of an optimal functioning and pain free foot is the ultimate goal of every treatment plan. Conservative treatment will always be attempted before invasive procedures are planned.

biography

Dr. Mindy Lam, DPM is a foot surgeon who has extensive experience in all aspects of the diagnosis and treatment of the foot in pediatric, adult and geriatric patients. She was born in Washington DC in 1978 and graduated from University of Maryland...read more
  • Podiatry

  • Podiatry Sports Medicine

  • Podiatric Surgery

  • Podiatric Foot & Ankle Surgery

  • Radiology

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Crozer Keystone Health System Healthplex

    Residency Hospital
  • Temple University School Of Podiatric Medicine

    Medical School
  • University Maryland

    Undergraduate School

Locations

Practice

Foot Care of Clifton Park PLLC870 Route 146 Clifton Park, NY 12065
1

Affiliated Hospitals

  • Ellis Hospital

    1101 Nott St
    Schenectady, NY 12308

    How patients felt about the care they received at this hospital.

    85%
    Patients said they were given information about recovering at home

    1% higher than the national average

    73%
    Patients said that doctors always listened to them and explained things well

    3% lower than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality