Are you a healthcare professional?
Is this your profile?
background
background
Dr. Monica Jones, MD

Dr. Monica Jones, MD

Pediatrics*
25+ years of experience

Dr. Monica Jones, MD is a pediatrician in Syracuse, NY and has over 25 years of experience in the medical field. She graduated from State University of New York Downstate Health Sciences University College of Medicine in 1997. She is affiliated with medical facilities such as Crouse Hospital and Oswego Hospital. She is accepting new patients and telehealth appointments.

3.6 Star Rating
Based on 11 reviews 3.6 Star Rating (11 reviews)

Practice

3175 E Genesee St Ste 2 Syracuse, NY 13224
Telehealth available
(315) 251-2612

At a Glance

  • Area of Expertise
    Dr. Jones specializes in the area of Pediatrics. • See board certifications
  • Friendly Staff
    Patients said the staff was friendly. • See reviews
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Good Patient Care
    Patients said they had exceptional care at this hospital. • See hospitals
ADVERTISEMENT

Get better prescription prices

Optum Perks and Healthgrades are subsidiaries of RVO Health.

Experience Check

Search for experience in a specific area

Learn more about experience and why treatment frequency matters

Insurance Check

Search for your insurance carrier and choose your plan type

Dr. Jones' Reviews

Likelihood to recommend Dr. Jones

3.6
11 ratings, 7 with a written review
5 star
64%
64%
4 star
0%
0%
3 star
0%
0%
2 star
9%
9%
1 star
27%
27%

Your trust is our top concern.

We strive to keep reviews honest, trustworthy, and fair.

Doctors can not pay for good reviews, nor can they pay to have negative reviews removed.

We monitor all reviews to ensure they comply with our guidelines and don’t include personal information, profanity, libel, defamation, harassment, obscenity or fraud.

Any reviews that are deemed fraudulent or violate our guidelines will be removed immediately.

All reviews are confirmed and audited before publication, and community members have the ability to flag inappropriate content for further review by our team.

Monica Jones is the most unprofessional and judgemental doctor I have ever had the misfortune of seeing. She judges parents and children the minute she walks through the door, and if she deems you worthy of parenthood, she will bestow her kindness upon you, but if she finds you lacking, she will treat you and your children like complete trash. I am pretty sure she treats all poor patients on medicaid like garbage. She can't keep any nurse practitioners at her office because of how awful she is. She chases anyone with any amount of compassion and dignity right out the door. Do yourself and your children a huge favor and avoid this woman like the plague.
What went well
  • Appointment scheduling
What could be improved
  • Office environment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
Helpful
NeverDrJones – Feb 20, 2021
×Post a ResponseAre you Dr. Jones?
Dr. Monica Jones cares about the baby. She was very nice and professional. She treated your baby like a angel. My kid love Dr. Monica Jones. She is kind with loves for the kids. Thank you Dr. Monica Jones!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
May 29, 2020
×Post a ResponseAre you Dr. Jones?
Dr. Jones and her staff are excellent. As new mom in my 40's I was super scared, nervous and a mess when I had my son. Dr. Jones and her staff took the time to explain, help and reassure me all would be good & I wasn't going to "break" my son. Today is he 3 years old Healthy, Busy, Smart and strong! I thank you Dr. Jones and staff you all are ANGELS to take the time with Mom's such as myself. GOD BLESS
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jelica Price in Syracuse, NY – Oct 02, 2018
×Post a ResponseAre you Dr. Jones?
Generic at best. If you are looking for a cookie cutter, one size fits all, doesn’t care what you have to say at all approach to medicine she is definetly the doctor for you. Turns out we had too many questions she didn’t feel like even trying to answer so she quit on us. Way to go Dr. Jones.
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
2 others found this helpful
Helpful
Sep 26, 2018
×Post a ResponseAre you Dr. Jones?
Dr. Jones is an excellent pediatrician and I would highly recommend her to other parents. She has also worked hard to ensure the health of our children, including coming in on the weekend to weigh our newborn to ensure he was gaining weight everyday.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
KBS in Syracuse, NY – May 26, 2016
×Post a ResponseAre you Dr. Jones?
Dr. Jones has been my pediatrician since she joined the practice, and I have been with Syracuse Pediatrics for 17 years through 5 daughters, and she has always been an amazing Dr who relates well with both us as parents and the kids, no matter what age. Highly recommended
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Michelle Vertefeuille in Syracuse – Apr 06, 2016
×Post a ResponseAre you Dr. Jones?
Not professional at all on numerous occasions
What went well
  • Appointment scheduling
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Angel in Syracuse, NY – Jan 27, 2016
×Post a ResponseAre you Dr. Jones?

Leave a review

How was your experience with Dr. Jones?

Know Before You Go

About Me

biography

Dr. Monica Jones, MD is a pediatrician in Syracuse, NY and has over 25 years of experience in the medical field. She graduated from State University of New York Downstate Health Sciences University College of Medicine in 1997. She is affiliated...read more

  • Pediatrics

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • State University Of New York Downstate Health Sciences University College Of Medicine

    Medical School, 1997
American Board of Medical Specialties®
American Board of Pediatrics®
- 
Pediatrics
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Healthgrades receives board action history for physicians and physician assistants. The information displayed here is sourced from independent information providers, such as state board websites, and may not be the most up-to-date information. Healthgrades makes no representations with respect to the accuracy of any information provided here and assumes no responsibility or liability for such information.

Learn more about medical license public record check

  • English

  • Spanish

Healthgrades Tips for Getting the Best Care for Your Child

Locations

Practice

Office3175 E Genesee St Ste 2 Syracuse, NY 13224
1
Familycare Medical Group PC1001 W Fayette St Ste 400 Syracuse, NY 13204
2

Affiliated Hospitals

  • University Hospital S University N Y Health Science Center

    750 E Adams St
    Syracuse, NY 13210
    Recipient of 1
    hospital award

    How patients felt about the care they received at this hospital.

    86%
    Patients said they were given information about recovering at home

    2% higher than the national average

    77%
    Patients said that nurses always listened to them and explained things well

    2% higher than the national average

    View all patient feedback

  • Crouse Hospital

    736 Irving Ave
    Syracuse, NY 13210

    How patients felt about the care they received at this hospital.

    85%
    Patients said they were given information about recovering at home

    1% higher than the national average

    73%
    Patients said that nurses always listened to them and explained things well

    2% lower than the national average

    View all patient feedback

  • Oswego Hospital

    110 W 6th St
    Oswego, NY 13126

    How patients felt about the care they received at this hospital.

    89%
    Patients said they were given information about recovering at home

    5% higher than the national average

    78%
    Patients said that doctors always listened to them and explained things well

    2% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality