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Dr. Mukta Gupta, MD

Dr. Mukta Gupta, MD

Internal Medicine*
35+ years of experience

Dr. Mukta Gupta, MD is an internist in Massena, NY and has over 35 years of experience in the medical field. She graduated from COMILLA MEDICAL COLLEGE in 1989. She is affiliated with Massena Hospital. She is accepting new patients and telehealth appointments.

2.8 Star Rating
Based on 16 reviews 2.8 Star Rating (16 reviews)

Practice

31 Hospital Dr Massena, NY 13662
Telehealth available

At a Glance

  • Area of Expertise
    Dr. Gupta specializes in the area of Internal Medicine. โ€ข See board certifications
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
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Dr. Gupta's Reviews

Likelihood to recommend Dr. Gupta

2.8
16 ratings, 6 with a written review
5 star
38%
38%
4 star
6%
6%
3 star
6%
6%
2 star
0%
0%
1 star
50%
50%

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Good doctor, with integrity
My wife and I have been going to Dr. Gupta for over 10 years. She sees us both together, at the same time. She has always been very caring and compassionate with us. I tend to ask a lot of questions and she has never been unwilling to give a polite answer. We can always get an appointment the same day. She is a person of integrity.
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
John &Tina Phillips โ€“ Jun 15, 2022
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I have been a patient of Dr. Gupta for many years now. My terminal husband ( who has passed ) was also her patient. Dr. Gupta was an excellent provider threw this traumatic time in our lives. Not only did she show compassion and kindness, she treated my husband in a professional manner. Dr. Gupta truly cares about her patients and she is brilliant at diagnosing and prescribing the right medication that is right for each individual. She never rushed us and she let us ask any and all questions that she answered . I continue seeing Dr. Gupta and would recommend her to anyone ( which I have already done) including my new husband . I trust her and feel confident putting my health in her hands. She has a busy practice that speaks mountains about her as a top notch physician. Massena is lucky to have her as part of our community and I hope she continues to provide her wonderful care to people of Massena for many years to come.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Betty โ€“ Feb 18, 2021
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I have always found Dr Gupta to be kind, compassionate and caring at all of my appointments. Sometimes I may have to wait for my appointment, but it is worth it as she takes the time with me to listen to my concerns and complaints. She always takes time to explain things to me that I may not understand and she does not make me feel stupid for asking questions. I know that anytime I call the office for an appointment I am able to get one that same day. I have always been treated with respect and kindness. I am thankful for that. My whole family are patients and I recommend her to anyone that I can!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
Helpful
Abbie โ€“ Jan 27, 2021
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I went for two visits, first was the "meet n greet" and I should have ran fast out of there! I gave her the consideration that it may be just a personality thing to get over. The second visit was two weeks later to go over the labs she ordered, and she had absolutely no interest in letting me interject with my say in my body and my health! Told me to: "sit down, shut up, and listen!" I felt more like a number than a person or patient. Office staff were OK.
What went well
  • Staff friendliness
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Dora M โ€“ Sep 12, 2020
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Dr. Mukta Gupta in Massena is a JOKE! Iโ€™ve been trying to get my mom to dump her for years! Dr. Guptaโ€™s office visits are always โ€œquickโ€. As in she wants to see as many patients in a day as possible. My mom has complained to me for years. That she doesnโ€™t feel like she had an adequate visit because sheโ€™s always rushed through her appointment. Well today they had a โ€œphone visitโ€. DrGupta would ask if she had any questions, but then would continue to talk so my mom couldnโ€™t ask questions or give her any updates. Then when my mom WAS able to speak, Dr Gupta would start to speak over her! After she interrupted my mother for the third time During this very short phone call, I jumped in and said โ€œHey wait a minute! My mother has questions and you keep talking over her!โ€ Dr Guptaโ€™s response was โ€œoh Iโ€™m just jokingโ€. Joking about what? Joking by talking over your patient so they canโ€™t answer questions to get them off of the phone quicker? How many other patients does she do this to?
What went well
  • Staff friendliness
What could be improved
  • Didn't listen or answer questions
  • Appointment was rushed
  • Didn't trust the provider's decisions
2 others found this helpful
Helpful
Ashlee LaValley โ€“ Aug 11, 2020
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I have been going to her for years. I have 100% faith in her ability to treat me. She has never failed to take care of any medical problems I have had.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Larry Emmons Sr in Massena, NY โ€“ Oct 03, 2017
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About Me

biography

Dr. Mukta Gupta, MD is an internist in Massena, NY and has over 35 years of experience in the medical field. She graduated from COMILLA MEDICAL COLLEGE in 1989. She is affiliated with Massena Hospital. She is accepting new patients and telehealth appointments.
  • Internal Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Comilla Medical College

    Medical School, 1989
American Board of Medical Specialtiesยฎ
American Board of Internal Medicineยฎ
Internal Medicine
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
  • English

  • Yiddish

Locations

Practice

Gupta and Gupta Medical Group31 Hospital Dr Massena, NY 13662
1

Affiliated Hospitals

  • Massena Hospital

    1 Hospital Dr
    Massena, NY 13662

    How patients felt about the care they received at this hospital.

    87%
    Patients said they were given information about recovering at home

    1% lower than the national average

    79%
    Patients said that doctors always listened to them and explained things well

    3% lower than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality