Dr. Nancy Chen, MD

If you are looking for a thorough and professional ophthalmologist then Dr. Chen should be your choice. I have never had a more thorough exam for my eyes. During which I was advised that she discovered that I have glaucoma and cataracts, both of which I was never told about but has been present. She also performed eye surgeries for both of my eyes removing two different pterygiums that others did not want to handle, which resulted in the correction of Astigmatism in one eye, and improved vision in both. I am currently being treated for my glaucoma and I am glad she is the Ophthalmologist treating me.

I went to Dr Chen for a cosmetic laser procedure for wrinkles around my neck. It uses a laser and light, which turns to intense heat under the skin surface, and you must be able to tolerate reaching a certain temperature in order for the collagen to start forming. If you can't tolerate the procedure, which was over $400 for one treatment, you will be out of money and it won't work. Well I tolerated the pain alright. It was horrible. She had her assistant do it, and when she came back into the room, she said "is she dead yet?" after seeing my pained face. I didn't find this funny and I instantly regretted the lack of professionalism. To add insult to injury, the treatment didn't even work. I do not recommend this doctor.

Dr. Nancy Chan deserves less than one star. First, when I had my appointments at 8 am, I had to wait for about 45 minutes for her to arrive because she was still on her way to the office. Second, all my issues concerning my eyes, she only told me to go home and come back at a later date, and to use the hot compress and a medicine that we only sell here and the insurance does not cover. Instead of my eyes getting better, they are getting worse. Finally, when she decided to do something different instead of sending me home, they did not assist me because my previous referral was expired, but my new one was being faxed. They dont care about people; they care about money.

There is no middle road with her. She either sends you immediately to the ER or questions why you called her emergency service and bothered her at 6:00 in the morning when you had almost totally lost vision in your eye. She lectures instead of talks and tells you to just meditate or keeps you on high doses of prednisone for months and tells you that your body will shut down organ by organ and go brain dead if you go off it. This prognosis was not substantiated by any other specialist who analyzed the same medical records. You never know which direction she’ll take when you walk in her office or call her. Her diagnosis are so off the wall, you never really know how serious your condition is.

I was visiting Hawaii on vacation when I had a sudden change in vision in my left eye. Dr. Chen was extremely accommodating and fit in my appointment within the hour. She and her entire staff were welcoming, professional, and extremely thorough. She was able to make a diagnosis and gave me copies of my chart and scans so I could follow up with an ophthalmologist back home. Would absolutely recommend Dr. Chen without reservation.

From the staff at the front desk to the technicians to Dr. Eng and Dr. Chen; everyone is awesome! I had an ulcer in my eye and Dr. Chen saw me the same day despite her full schedule. Dr. Chen is outstanding. Smart, caring, kind, she really listens and I so appreciate her! Dr. Eng is outstanding as well. I saw her for an annual eye exam, she is really kind, professional and smarr! She worked with me to find the best solution for my vision needs. A big mahalo to the entire staff!

having cataract surgery with deluxe lens is the best thing that ever happened to me. It's amazing and I can see perfectly now without using contact lens and eyeglasses. I can say I was blind before my cataract surgery and now I can see everything. I am very happy with Dr Chen's surgery. Thank you Dr. Chen

my experience with Tatyana was wonderful and I am totally pleased with my treatment!

Glad my husband and I were referred here. We were able to get same and next day appointments, even as new patients. The doctors are great, and the staff is knowledgeable, friendly, and helpful. If you're looking for an eye doctor, this is the place to be!

very awesome service

My first time visit here. Dr Eng listened to my concerns and asked if I had additional questions for her she answered them. Great experience!

The cataract surgery I had done was very worth it! Dr. Chen and staff was excellent. The staff at the surgery center made me comfortable.

DR. Chen is the best in town her staff was great and friendly.

shes always on point with her job and very precise with the procedure she conducts. More than very thankful to have her!

I was very pleased with my experience. It was good to be treated with professionalism and care. I appreciated their follow up and willingness to answer questions.

I came to see Dr. Chen to receive the IPL/BBL treatment for dry eyes. Before then, I had tried basically every other treatment with no significant improvement, including Lipiflow. After the first few treatments, I have been able to do the things I used to be able to do before I had dry eyes, such as going cycling, running, and going to social events without constantly feeling pain. I highly recommend Dr. Chen.

She's a doctor you can trust your eyes! I don't need to wear eyeglasses anymore since my cataract surgery.

She's good. She explains everything. I liked the treatment I did, she offered products. They explained how to apply all the products.

very awesome ophthalmologist.

Dr. Chen was amazing! She accurately diagnosed sunburned eyes and saved my wife's vision. We are eternally grateful!