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I have Been going to Dr. Swann for over 20+ years. He’s very casual but he knows his stuff. His staff is wonderful. I’m a horrible patient and he always put me at ease. I highly recommend him.

What went well

Office environment
Listened & answered questions
Explained conditions well
Staff friendliness
Appointment wasn't rushed
Trusted the provider's decisions

What could be improved

No results

1 other person found this helpful

Helpful

Toni C. – Apr 19, 2020

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He is laid back and casual when you first meet him. When he starts the procedure he is very professional. I have TMJ and stopped numerous times so I could relax the jaw. He explained what he was going to do and it was a fast procedure ( tooth extraction). Office staff and his asst in the surgical room all are friendly and on top of what they do. I would give 5 stars but the needle hurt a lot, no pre numbing, I think if I had told him a head of time he probably would have.

What went well

No results

What could be improved

No results

Helpful

Apr 24, 2019

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I had a terrible experience with him years ago when he tried to do an extraction on a back tooth. My dentist told me later it should have been broken and taken out in pieces but he kept trying to pull it until for far too long and my jaw wasn't the same for years.

What went well

No results

What could be improved

Office environment
Difficult to schedule appointment
Didn't listen or answer questions
Didn't explain conditions well
Staff wasn't friendly
Appointment was rushed
Didn't trust the provider's decisions

2 others found this helpful

Helpful

nora coryell in Jackson, CA – Dec 22, 2016

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A friend recommended this doctor and he is probably the most knowledgeable professional in his field that I ever talked to. It is had to get seen by him and you do need a referral, but it is worth it! I am glad to hear that he is now offering zirconia implants.

What went well

Listened & answered questions
Explained conditions well
Appointment wasn't rushed
Trusted the provider's decisions

What could be improved

Staff wasn't friendly

1 other person found this helpful

Helpful

San Jose, CA – Jan 05, 2016

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Know Before You Go

About Me

biography

Dr. Neal Swann, DDS is a dentistry practitioner in Jackson, CA. He is accepting new patients.

Dentistry

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