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Dr. Nelly Velasquez, MD

Dr. Nelly Velasquez, MD

Family Medicine*

Dr. Nelly Velasquez, MD is a family medicine physician in Austin, TX. She is affiliated with St. David's Medical Center. She is accepting new patients and telehealth appointments.

3.8 Star Rating
Based on 20 reviews 3.8 Star Rating (20 reviews)
Telehealth AvailableAccepting New Patients
900 E 30th St Ste 200
Austin, TX 78705

Brought to you by and on staff at

St. David's Medical Center

Locations

Sunita Swamy Pa

Sunita Swamy Pa900 E 30th St Ste 200 Austin, TX 78705
1

At a Glance

  • Offers Telehealth • This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Top Hospital • America’s 50 Best Hospitals for Surgical Excellence Award™ See hospitals
  • Hospital Satisfaction • Patients said they were highly satisfied at this doctor's hospital. See hospitals

More Family Practitioners at St. David's Medical Center

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Dr. Velasquez's Reviews

Likelihood to recommend Dr. Velasquez

3.8
20 ratings, 10 with a written review
5 star
65%
65%
4 star
5%
5%
3 star
0%
0%
2 star
0%
0%
1 star
30%
30%

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Terribly unprofessional. Receptionist is rude.
Terribly unprofessional, receptionist is rude.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
Helpful
Apr 08, 2023
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Dr. Velasquez - Arish R.
Great bed maners and willing to answer all your questions.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Arish R – Apr 03, 2023
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Great Doctor
Dr Velasquez has been my physician for several years. She is smart, kind & never rushes me. I trust her completely.
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
Steve – Feb 16, 2023
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Waste of Time
She made me wait for over 40 minutes while I could hear her telling the patient next door that his wife needs to stop baking him cookies. She then proceeded to ask me ALL of the intake questions and when I pointed out that I had previously completed a form she said "oh, well I don't like that form." No pelvic exam, no breast exam. She argued with me about a maintenance inhaler for my asthma that I have had for years. Not helpful at all.
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't trust the provider's decisions
  • Long wait times
Helpful
Sep 24, 2022
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Dr Velasquez is very thoughtful and will explain the thinking behind what she recommends in a way that I appreciate as an engineer
What went well
  • Listened & answered questions
  • Appointment wasn't rushed
What could be improved
No results
Helpful
mrflip – Jan 19, 2022
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La mejor dra de toda Austin ..habla español comprensiva escucha al paciente , toma su tiempo para evaluar te trata de buscar la solución a tu enfermedad ...de verdad super profesional..
What went well
No results
What could be improved
No results
Helpful
Kihomy viloria – Oct 15, 2021
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Nelly Velásquez is late to her own appointments. She is rude and unprofessional. Her front desk staff is no different.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
Helpful
Mar 06, 2021
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I have been going to Dr. Velasquez for about 2.5 years. As a healthcare professional I have high expectations- Dr. V has exceeded my expectations time and time again. Dr. V is always thorough and addresses each and every concern. She is proactive in her approach and practices holistically, incl. a thorough family history. She takes her time and doesn’t hesitate to follow her honed instincts. She identifies the cause rather than just treating symptoms. She is a healer and awesome MD. Thank You!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 others found this helpful
Helpful
William D in Austin, TX – Dec 16, 2017
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The doctor ordered a lab test and I ended up receiving a bill that was around $160 since July, I have been attempting to contact their office personnel as well as the doctor and have been completely ignored. The doctor just needs to change some lab code to remove this charge but instead chooses to ignore me and I may end up paying the lab bill which I did not request.
What went well
  • Wait times
What could be improved
  • Office environment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
4 others found this helpful
Helpful
stephanie L. in Austin, TX – Dec 09, 2016
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Collaborative, works at being most current in diagnostics, treatments and research (especially unusual in Austin), human being, tenacious evaluation.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
8 others found this helpful
Helpful
Austin, TX – Aug 17, 2016
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About Me

biography

Dr. Nelly Velasquez, MD is a family medicine physician in Austin, TX. She is affiliated with St. David's Medical Center. She is accepting new patients and telehealth appointments.

  • Family Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Oregon Health & Science University

    Residency Hospital

  • Universidad De Cartagena

    Residency Hospital

  • Oregon Health & Science University

    Internship Hospital

  • Universidad Libre De Colombia

    Medical School
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Healthgrades receives board action history for physicians and physician assistants. The information displayed here is sourced from independent information providers, such as state board websites, and may not be the most up-to-date information. Healthgrades makes no representations with respect to the accuracy of any information provided here and assumes no responsibility or liability for such information.

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  • English

  • Spanish

Affiliated Hospitals

  • St. David's Medical Center

    919 E 32nd St
    Austin, TX 78705
    Recipient of 86
    hospital awards

    America’s 50 Best Hospitals for Surgical Excellence Award™ (2025, 2024, 2023)

    Top 5% in the nation for consistently delivering clinical quality

    America's 250 Best Hospitals Award™ (2025, 2024, 2023)

    Top 5% in the nation for consistently delivering clinical quality

    View all awards

    How patients felt about the care they received at this hospital.

    87%
    Patients said they were given information about recovering at home

    3% higher than the national average

    80%
    Patients said that doctors always listened to them and explained things well

    4% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality