Dr. Nicholas Busillo, MD

Saw the CRNP today since this practice took over for my doctor who retired. The front desk was very unprofressional, the CRNP did not seem the least bit concerned about why I was there in the first place, asking me about my last Covid vaccine, even yasking me if I wanted blood work (I have a history of severe anemia and cancer which I told her and was the reason for my visit). There was no one to draw my blood so it was suggested i travel into the city to have it drawn. The entire visit was worthless, I wound up in the ER the next day.

Very thorough, smart and caring,

I have been with Dr Busillo about 11 yrs and I have nothing negative to say about his care. He always has sincere care about your health issues & works with you. He will always answer your portal questions in a prompt amount of time. You usually get blood test results the next day in your portal/chart. To me he is a five star primary. On another note, the office personnel is terrible! Rude, lazy, never answers phones, doesn't educate themselves with patient co-pays. The worst I have ever encountered, but once past the desk, Dr B is the best.

Dr Busillo and I go back many years. I trust him with my life. Dr Busillo is a noutstanding doctor who cares for his patients. His staff is great too.

The office staff is HORRIBLE. You can never get through. They do not complete return calls to pharmacy EVER. They almost NEVER process referral requests. They are never nice, rather rude and obnoxious. Having a strong reliable staff is so important. Dr. Busillo is awesome, but his staff is not a great front line for him. Actively looking for a new practice because I do not have time to deal with them.

He is an excellent doctor and very down to earth. I feel like I am going to visit a good buddy and at the same time I am getting a very accurate diagnosis when I visit with him

Like him (once you get in to see him) but the staff is the worst! Called four times to speak to him about my hospitalized father, a patient of his for 30 years, with no return call. It was the 5th call reporting my father's death that I got a call back. His staff was rude and arrogant each time I called. When he finally did call me, he was curt, said sorry and hung up.

This is not about a visit but about how long I had to wait for the doctor to return my phone call in reference to getting a new prescription for my husbands pain meds. I called early in the morning because I was having headaches and when the doctor prescribed medicine that did not work. I called and called for him to call in another rx and I called three times and three times I did not get any response from the doctor. the second time I called I was told to wait and the wait was 15 minutes without someone coming on line. the third time I called I spoke to Barbara who was quite rude and said that the doctor had the messages. but no response while I suffered with a migraine headache the whole day. where does the motto do no harm come in with this office. again no response from the doctor as we waited and waited for him to call in that new prescription. we have been treated disrespectfully since the doctor and the office changed over to crozer keystone.

Dr. Busillo is great!! Very accommodating & patiently listens & cares about his patients. I have been going to him for the last 3 years.

After having a primary doctor for 25yrs I finally had the nerve to leave the practice b/c of things I will not address on this page. I started going to Dr. Busillo in 2011 and have been completely satisfied with him. He is generally concerned as your physician and does not give you the bums rush which to me is extremely important, as my previous physician would always say, "come on, I'll get you in and get you out"! Not what I want to hear from a doctor. Two thumbs up!