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Dr. Nicolas Phan, MD

Dr. Nicolas Phan, MD

Neurosurgery*
25+ years of experience

Dr. Nicolas Phan, MD is a neurosurgeon in Huntington, WV and has over 25 years of experience in the medical field. He graduated from McGill University Faculty of Medicine in 1996. He is affiliated with medical facilities Cabell Huntington Hospital and CAMC General Hospital. He is accepting new patients and telehealth appointments.

3.4 Star Rating
Based on 19 reviews 3.4 Star Rating (19 reviews)

Practice

1600 Medical Center Dr Ste B500 Huntington, WV 25701
Telehealth available

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Hospital Highlight

Dr. Phan is affiliated with Cabell Huntington Hospital Huntington, a highly rated and top awarded hospital for neurosurgery.

At a Glance

  • Area of Expertise
    Dr. Phan specializes in the area of Neurosurgery. See board certifications
  • Friendly Staff
    Patients said the staff was friendly. See reviews
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Top Hospital
    Cranial Neurosurgery Excellence Award™ See hospitals
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Dr. Phan's Reviews

Likelihood to recommend Dr. Phan

3.4
19 ratings, 18 with a written review
5 star
58%
58%
4 star
0%
0%
3 star
5%
5%
2 star
0%
0%
1 star
37%
37%

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Dr Phan did my surgery after a length stay in hospital. Seemed very caring u til after surgery an I found somethings has been overlooked and should have been referred to an endocrinologist and Phan and. MUIM dropped the ball and let it go. Transferred to Dr Werthammer
What went well
  • I felt respected
  • Appointment scheduling
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Didn't listen or answer questions
  • Staff wasn't friendly
  • Long wait times
2 others found this helpful
Helpful
Steven Lawson – Jul 13, 2024
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Thank you Dr. Phan!
I had a pretty severe herniated disc which had pretty much ruined my quality of life. I was miserable and in constant pain. Dr. Phan was able to see me very quickly for my initial consult. Just before my appointment, I accidentally sat on my MRI disc while in the waiting area and broke it. I was stressing out! He assured me it was no big deal and laughed it off. He was flexible and able to view the images another way. Dr. Phan was friendly and knowledgeable. He presented my options efficiently and listened to my concerns and questions. I was terrified of surgery, as I had never had a surgical procedure before. His confidence made me feel I had made the right choice. He worked my surgery into his schedule quickly despite being booked up. I would recommend Dr. Phan to anyone! He gave me my life back and I am so appreciative!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Kendra – Jun 15, 2024
Thank you for sharing your experience, Kendra,... Read More
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outstanding review
Dr. Phan and the Nurse Practioner are both great... They follow up after my yearly brain MRI.. I love the fact that they pull up my scans and show me visually what they are explaining, within my results. The entire staff are very courteous and friendly..
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Betty – Feb 07, 2024
Thank you so much for sharing your positive... Read More
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DDD
I was finally glad to get in to see someone so quick, I've been in so much pain. The staff has been so great to make this happen.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Marsha Black – Sep 11, 2023
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Rude
I drove 2 hours to see him. He spent approximately 5 minutes with me, didn’t even look at the whole MRI. HE was the absolute most arrogant, rude doctor I have ever met. Would absolutely not recommend.
What went well
  • Appointment scheduling
  • Wait times
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
4 others found this helpful
Helpful
Aug 08, 2023
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He's a real good guy and will do what's best for y
He has helped me with my back and I would recommend him to help anyone with there needs great guy
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Jack Isaacs – Jul 23, 2023
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Very Impressed
My husband has been struggling with upper back pain for going on 4 years. Between Dr Hollinger & Dr.Phan they found the issue!!! He is very compassionate &cared very much about my Husband's pain. He found a resolution. But our insurance forced us to go elsewhere for treatment to be covered. Their specialist did add 2 additional fusions that my Husband needed but other than that Dr. Phan is great!!!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Joanne Staton – Jul 18, 2023
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rude and uncooperative
i tried explaining he wasn’t measuring my chiari malformation correctly and he just couldn’t listen. tried telling me i don’t have it after i’ve already been diagnosed and measured by a true specialist. saying he does this for a living except he used the wrong imagining and did it at the wrong spot. said i was free to leave and when i did said wow and other thing i couldn’t make out and heard until i left the waiting room. very rude, short and unprofessional. also didn’t take my other concerns into considerations, they weren’t even acknowledged. don’t recommend at all
What went well
  • Office environment
  • Staff friendliness
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
2 others found this helpful
Helpful
summer wood – Feb 07, 2023
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Very rude and short with me. I’m 55 years old and never experienced a Dr like him. Never again.
What went well
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
5 others found this helpful
Helpful
Brian Barbour – Oct 05, 2022
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Pleasant Doctor and Nurses
My visit today was wonderful. wasn't rushed at all and wasn't in waiting area long . He is Very knowledgeable and listen to everything i said, Explained my diagnosis in a way i understood very well. Wonderful Treatment. This is the best Hospital to go for Spine treatments. Dr. Phan is the best
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Cathy Hurd – Mar 04, 2022
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My appointment went very well. No waiting time and the staff was great. I sincerely loved the doctor. I knew what I was going to hear but this doctor tells you what you already knew. He is not in this practice for the money, he wants to help the patients. Although he could not help with my back pain I would highly recommend this doctor.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
J Mitchell – Nov 07, 2021
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I’ve had issues with my back for years with herniated disks and spinal stenosis. Relocated back to WV about 4 years ago from Kentucky where I had a previous fusion in 2012. My family physician referred me to Dr. Phan at Cabell Huntington Hospital and I’ve been nothing more than pleased with my experience at their neuroscience department. Dr. Phan has been nice, friendly, and professional each time I’ve seen him. I had another spinal fusion done with Dr. Phan and I can honestly say that I’ve been pleased with him and the whole care team at Cabell Huntington Hospital. I don’t understand any negative reviews with Dr. Phan. He did a wonderful job with my surgery and his staff have been nothing short of nice and responsive. Besides being professional, he has been friendly and understanding listening to any issues I’ve had. The care I received in Louisville from my previous fusion doesn’t compare with the care I received with the care team at Cabell Huntington Hospital.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
3 others found this helpful
Helpful
Lance Workman – Sep 24, 2020
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Helped me with neck surgery. I couldn’t do much with my hands and severe pain. Immediately after surgery was a great relief
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
5 others found this helpful
Helpful
Oct 09, 2019
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Would not recommend.
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
3 others found this helpful
Helpful
WV – Aug 30, 2019
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I felt like a burden to him instead of a patient. Spent 2 minutes with me and said he couldn’t help me because the pain wasn’t going down my legs even though my foot stays numb. Total waste of time.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
3 others found this helpful
Helpful
Aug 16, 2019
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The moment we were transferred to cabell from ky we Dr. Phan made us feel at home. From arriving at 1am on a Sunday morning to surgery at 10am Monday morning I was not worried. He allowed for me to call the or and check in as often as I needed. As soon as surgery was done he came and talked with me in the waiting room. After about 8 months there was a complication and he saw us within two days to look over everything and calm our concerns. I would recommend him to anyone he is amazing
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
8 others found this helpful
Helpful
Ashley in Morehead , KY – Feb 08, 2019
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I went to see Dr. Phan for issues with my lower back. I was in a serious accident several years ago and have already been through surgeries, physical therapy and other procedures while living in another state. He immediately wrote me off as a pill seeker and told me there was nothing wrong with me. I flat out told him I did not want pills, I wanted him to find out what I need to do to stop the pain I am in. This is all within two minutes of him walking into my room. He never once looked at any o
What went well
  • Office environment
  • Staff friendliness
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
3 others found this helpful
Helpful
Jacob in Kenova, WV – Nov 01, 2018
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I have avoided surgery for many years because of fear. From the first moment Dr. Phan walked in the exam room, all the anxiety disappeared. He discussed my situation so I could understand the problem, the procedure & the expected results. He was patient & understanding of my concerns. He personally called me back to discuss further concerns I had. He is very confident & knowledgeable without being condescending. My surgery has gone well & I am already feeling substantially better post-op day 6.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
8 others found this helpful
Helpful
JHWP in WV – Jun 22, 2018
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About Me

biography

Dr. Nicolas Phan, MD is a neurosurgeon in Huntington, WV and has over 25 years of experience in the medical field. He graduated from McGill University Faculty of Medicine in 1996. He is affiliated with medical facilities Cabell Huntington Hospital...read more
  • Neurosurgery

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Of California, San Francisco, San Francisco General Hospital, Neurosurgery, Neurotrauma

    Fellowship Hospital, 2009
  • University Of Toronto Canada, Neurosurgery

    Residency Hospital, 2006
  • University Of Toronto Sunnybrook Hospital, Neurotrauma

    Fellowship Hospital, 2006
  • Mcgill University Faculty Of Medicine

    Medical School, 1996
American Board of Medical Specialties®
American Board of Neurological Surgery®
Neurosurgery
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
  • English

  • French

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Locations

Practice

University Physicians & Surgeons Inc.1600 Medical Center Dr Ste B500 Huntington, WV 25701
1
  • Call
  • Fax
  • Hours
    • Mon: 8:00am - 5:00pm
    • Tue: 8:00am - 5:00pm
    • Wed: 8:00am - 5:00pm
    • Thu: 8:00am - 5:00pm
    • Fri: 8:00am - 5:00pm
  • Directions

Practice

Marshall Pediatrics300 Corporate Ctr Dr Scott Depot, WV 25560
2
Office414 Greenway Ave South Charleston, WV 25309
3

Affiliated Hospitals

  • CAMC General Hospital

    501 Morris St
    Charleston, WV 25301
    Recipient of 2
    hospital awards

    How patients felt about the care they received at this hospital.

    87%
    Patients said they were given information about recovering at home

    3% higher than the national average

    78%
    Patients said that doctors always listened to them and explained things well

    2% higher than the national average

    View all patient feedback
  • Cabell Huntington Hospital

    1340 Hal Greer Blvd
    Huntington, WV 25701
    Recipient of 37
    hospital awards

    America’s 50 Best Hospitals for Surgical Excellence Award™ (2025, 2024, 2023)

    Top 5% in the nation for consistently delivering clinical quality

    America's 100 Best Hospitals Award™ (2025, 2024, 2023)

    Top 5% in the nation for consistently delivering clinical quality

    View all awards

    How patients felt about the care they received at this hospital.

    85%
    Patients said they were given information about recovering at home

    1% higher than the national average

    77%
    Patients said that doctors always listened to them and explained things well

    1% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality