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Dr. Noelle Bertelson, MD

Dr. Noelle Bertelson, MD

Colorectal Surgery*
20+ years of experience

Dr. Noelle Bertelson, MD is a colorectal surgeon in Denver, CO and has over 20 years of experience in the medical field. She graduated from University of Washington School of Medicine in 2004. She is affiliated with Saint Joseph Hospital. She is accepting new patients and telehealth appointments.

4.4 Star Rating
Based on 27 reviews 4.4 Star Rating (27 reviews)

Practice

1960 N Ogden St Ste 550 Denver, CO 80218
Telehealth available

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At a Glance

  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Top Hospital
    Outstanding Patient Experience Award™ See hospitals
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Dr. Bertelson's Reviews

Likelihood to recommend Dr. Bertelson

4.4
27 ratings, 21 with a written review
5 star
81%
81%
4 star
4%
4%
3 star
0%
0%
2 star
0%
0%
1 star
15%
15%

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Her staff loves her but I never actually met her
She was our assigned post op doctor for several months. Her PA and staff loved telling me how great she was but I actually never met her the entire time, even when I had to go back to the hospital where she worked for complications. I guess I wasn’t important enough to meet my own doctor. Meh. Yeah she must be great.
What went well
  • Appointment scheduling
  • Staff friendliness
  • Wait times
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
Helpful
Sparky – Oct 20, 2024
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Dr. Bertelson is has an extraordinary expertise.
Telehealth
Dr. Bertelson has a remarkable expertise.I was diagnonsed with a rare health condition that needs a complex sugery for treatment. Per varies sources, only few surgeons have exprience in its treatment due to its rariry. Moreover, tradional methods of its surgery associated with and/or can result in significant disability. And I was deeply concerned about impact of the sugery rather than the health condition itself..Dr. Bertelson resolved it using the least invesive method and most advanced technology with unbelievable accuracy and without residual impact/side effects Her approach is marked by remarkable courtesy, kindness, and encouragement. I highly recommend Dr. Bertelson.
What went well
No results
What could be improved
No results
Helpful
Challa – Jan 06, 2024
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Tyler
Doctor Bertelson is a wonderful surgeon, and her bed side manner is terrific. She is knowledgeable, friendly and listens to patient concerns- she took the time to answer all my questions.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jul 01, 2023
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I was feeling so scared and helpless with the information I received from previous gastroenterologists and colorectal surgeons regarding my issues. Noelle showed she was overflowing with experience and very knowledgable about cases just like my own. She made me feel more secure in my health and guaranteed that I would be okay. I gained SO much relief after my visit with her and left hopeful. She is very intelligent and understanding of women and their bodies surrounding rectal issues. I can not thank her enough for the help, reassurance and ease she gave me.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jajce Waltz – Jan 18, 2021
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Extremely rude staff. She lied. She won’t answer questions after I had a test done. Avoid.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Nov 19, 2020
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Went to Dr. Bertelson for a second opinion. She asked for more tests to make sure what was going on. Surgery had some unexpected problems, but she handled them well and explained what went on. Not in a hurry, answered all questions. Very professional and the outcome was ideal.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Jun 11, 2020
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Dr Bertelson has met or exceeded my expectations in every way. I came to her after an unpleasant experience at a hospital in Boulder, CO- I'm 26 years old and was given a colostomy due to some surprise diverticulitis. I've been told this is very uncommon for someone my age, and it was difficult for me to overcome mentally. The organization that performed the initial surgery just didn't seem to have their act together and scared me into seeking the best help I could get - I truly believe that's what I got from Noelle. She was very patient and informative with me, I was never rushed when trying to explain myself and I always felt she was really listening to what I had to say. Her team has been very responsive (~10 mins on a Saturday!) and the care I received post-surgery was great. I feel good again, and know I'll have the support I need if that changes.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Graham – Jan 07, 2020
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Dr. Bertelson is an amazing surgeon. Her bedside manner, knowledge, and expression of compassion was way above my expectations. She went far and above for fitting me into her schedule, as well as, expediting my surgery without even having seen me as a patient prior to the situation at hand. I was highly impressed with her abilities and wouldn't hesitate to recommend her to anyone seeking excellence.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Melinda Younger in Broomfield, CO – Sep 07, 2018
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DR. Bertelson was amazing, saw DH within 48 hrs of first call. He was in extreme pain - had been for weeks. No other clinic would do anything except "next available" which was usually weeks away. This is how REAL MEDICAL CARE NEEDS TO OPERATE!! She was gentle, compassionate, answered all questions with patience and competence. Would - and HAVE recommended her to others. Will return when necessary. THANK YOU, Dr. Bertelson, from both of us.
What went well
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Don & Danielle in Hasty – May 13, 2018
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Dr. Bertelson is an excellent Dr. In explaining my medical condition, She answered all my questions completely and straight forward. She's very friendly and courteous. I would highly recommend her.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Sundy Ferkovich in Crook, CO – Apr 29, 2018
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Great visit. She listened, was extremely professional, knowledgeable and inspired confidence. I felt completely comfortable.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Apr 26, 2018
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I would absolutely recommend Dr Bertelson.. She was so caring and really listened to my concerns. She is a wonderful Dr and Surgeon.....
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Kimberley Gibson in Aurora, CO – Apr 26, 2018
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This doctor lacks empathy for her patients. She is rude, condescending and heartless. Would not recommend her.
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
2 others found this helpful
Helpful
Mar 11, 2018
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I was extremely happy with Dr. Bertelson. She was not in a hurry and spent as much time with you answering questions etc. I was very happy with Dr. Bertelson. She spent as much time answering questions as you needed. Also loved that she would do minor procedures at the time instead of having you come back. I would definitely call her again for any problems!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Patricia Starbuck in Thornton, CO – Feb 24, 2018
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I didn’t have any significant findings from my procedure so I can’t speak to the level of post care and advisement. However Dr. Bertelson’s demeanor, thoughtfulness and care were appropriate, accommodating and comforting leading up to the procedure itself.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Dec 30, 2017
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Takes her time, attentive and very pleasant. Thank you.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
2 others found this helpful
Helpful
Denver, CO – Aug 22, 2017
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Dr. bertelson is a very empathetic yet knowledgeable surgeon. Returns calls fast and is very informative and helpful, love the fact that she's straight forward. During my visit I needed imediate attention and Dr. Bertelson got straight to the point. Based off her expertise, I'd highly recommend her!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
2 others found this helpful
Helpful
Mike H. in Denver, CO – May 16, 2017
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Communication and follow thru is biggest issue with Dr. Bertelson and that is why I'm would not recommend placing your health in her hands. When she informed me that I had cancer she told my about kind of surgery she recommended. She didn't tell me what stage or what kind of cancer I had. I had to ask those questions myself. I was dianosed with rectal cancer stage 1 on 2013 and had 1/2 of my rectum removed. She never told me the recovery time or what the surgery involved. I went back to work too
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
4 others found this helpful
Helpful
Lisa in Papillion, NE – Jan 31, 2017
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Dr B has a gentle friendly manner. After one office visit treatment, my hemorrhoids have stopped hurting. Thank you! I love the Lafayette office staff !
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Lisa W in Broomfield, CO – Nov 10, 2016
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I was very pleased with the swiftness of getting an appointment. After meeting Dr. Bertelsen, we found her very caring and informative. The staff and assistants were friendly and quick to help and answer questions. Cathy J
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Cathy J in Omaha – Apr 12, 2016
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About Me

care philosophy

Providing excellent colon and rectal surgical care with great compassion

biography

Dr. Bertelson joins the Colon and Rectal Clinic of Colorado, specializing in the laparoscopic and robotic treatment of colon and rectal disease as well as simple and complex anorectal problems. She has completed subspecialty training in colon and...read more
  • Colorectal Surgery

  • General Surgery

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Mayo Clinic|cook County Hospital

    Fellowship Hospital
  • Rush Medical College

    Residency Hospital
  • John H Stroger Hosp-cook Co

    Residency Hospital, 2013
  • Mayo Clinic Arizona

    Fellowship Hospital, 2011
  • Rush University Cook Co Hospital

    Residency Hospital, 2009
  • University Of Washington School Of Medicine

    Medical School, 2004
  • The University Of Montana

    Undergraduate School, 2000
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Locations

Practice

Office1960 N Ogden St Ste 550 Denver, CO 80218
1
Intermountain Medical Group Denver LLC1960 N Ogden St Ste 110 Denver, CO 80218
2

Practice

Saint Joseph Hospital1375 E 19th Ave Denver, CO 80218
3

Practice

Office1601 E 19th Ave Ste 6300 Denver, CO 80218
4

Affiliated Hospitals

  • Saint Joseph Hospital

    1375 E 19th Ave
    Denver, CO 80218
    Recipient of 13
    hospital awards

    Outstanding Patient Experience Award™ (2024, 2023, 2022)

    Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

    America's 250 Best Hospitals Award™ (2023)

    Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

    View all awards

    How patients felt about the care they received at this hospital.

    89%
    Patients said they were given information about recovering at home

    5% higher than the national average

    82%
    Patients who gave a rating of 9 or 10

    16% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality