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Dr. Pamela McShane, MD

Dr. Pamela McShane, MD

Pulmonary Disease*

Dr. Pamela McShane, MD is a pulmonologist in Tyler, TX. Dr. McShane has extensive experience in Obstructive Lung Disease. She is affiliated with medical facilities such as UT Health North Campus Tyler and St. Luke's Health-Memorial San Augustine. She is accepting new patients and telehealth appointments.

4.9 Star Rating
Based on 36 reviews 4.9 Star Rating (36 reviews)

Practice

11937 US Highway 271 Tyler, TX 75708
Telehealth available

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Hospital Highlight

Dr. McShane is affiliated with UT Health North Campus Tyler Tyler, a highly rated hospital.

At a Glance

  • Area of Expertise
    Dr. McShane specializes in the area of Pulmonary Disease. See board certifications
  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Top Hospital
    Outstanding Patient Experience Award™ See hospitals
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Dr. McShane's Reviews

Likelihood to recommend Dr. McShane

4.9
36 ratings, 30 with a written review
5 star
97%
97%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
3%
3%

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Amazing doctor and nursing staff
Dr McShane is definitely an expert in her field who knows what she is talking about. After seeing so many lung specialists for the MAC disease in the past several years, who always prescribed with antibiotics only for treating the symptoms, she also took a fresh approach that focuses on improving my lung function to help stop the problem from happening to begin with. I already see short term improvement and am hopeful of long term change as well. Her nursing staff are all very friendly and caring. Really enjoy the experience of being her patient. Thanks.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Dec 03, 2023
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Dr McShane is an excellent physician. She takes the time to get to know her patient's health condition and provide the care needed to improve their health. She is very intelligent and professional. So glad we found her!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Oct 31, 2023
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You can tell she really cares for her patients.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Oct 24, 2023
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Very thorough Dr. with a great bedside manner
Dr. McShane is very thorough in her treatment approach, always answers all of my questions, and has a great bedside manner. I would highly recommend her to anyone experiencing MAC lung disease.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Sep 29, 2023
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AMAZING DR AND AMAZING STAFF
From check in to testing to Nurse Tracy to Dr McShane.....all amazing and caring people!
What went well
  • I felt respected
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
May 25, 2023
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Outstanding doctor
I was struggling with a chronic lung infection when I first saw Dr. McShane. She showed me techniques at my first appointment to help me manage my infection, and I benefited immediately. Every time I see her, I learn something new that improves my life. She is extremely knowledgeable about bronchiectasis, NTM and other bacterial lung infections. I never feel rushed during my visit, and she always takes the time to answer everything on my list. She explains things very clearly. She is by far the best pulmonologist I have every had. Her nurse and respiratory therapist are excellent too. Everyone in Tyler is so helpful and friendly.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Barbara G. – Mar 25, 2023
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Professional, knowledgeable
Dr. McShane is very kind, a good listener and highly professional. Her staff is friendly and professional. I highly recommend her care.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Difficult to schedule appointment
Helpful
Mar 21, 2023
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Outstanding doctor!
Very thorough and thoughtful. Explains condition well and answers all questions. Easy to communicate with after the appt. Very attentive support team. Lots of experience!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Hilary Greenberg – Mar 21, 2023
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I was referred by my pulmonologist to Dr McShane and spent several hours at the clinic having test and seeing her. I was very impressed with every staff member I came in contact with and with Dr. McShane. Looking forward to working with this wonderful team and getting my issues under control.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Kathy F. – Feb 28, 2023
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Expert specialist
When you’re in her office you realize you are with one of the best NTM experts. I look forward to seeing her on a regular basis to help me cope with this disease
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Feb 10, 2023
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My Doctor has a Plan of Action
I was referred by my Internal Medicine doctor and my pulmonologist. I spent the day in the clinic and was cared for by a professional team after Dr. McShane determined it was time to take action to deal with my respiratory condition.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • Office environment
Helpful
Nancy – Jan 27, 2023
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Dr. McShane is an awesome and caring doctor. She and her team has treated my mother with respect and listens to my mother. She doesn't run in and out of the room, she is very attentive to the patient needs and concerns. She also does everything she can to come up with a plan that will work. Five out of Five Stars.. Highly recommend her to anyone!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Twyla- West Monroe, LA – Nov 09, 2022
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10/3/22 visit Brian Huddleston
Very helpful & informative. Before visit I expected to get a treatment plan based on diagnosis in San Antonio rather than 'starting over' with new labs. Dr. McShane is obviously very deliberate and thorough.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Oct 10, 2022
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Very thankful for Dr. McShane
I read about Dr. McShane’s background and breadth of experience with my lung condition and scheduled an appt at UT Tyler Health Science Center for her evaluation and second opinion regarding my treatment path. I felt encouraged by the thorough evaluation as well as the immediate guidance of a respiratory therapist and a full lung function testing. My local pulmonologist had never done a lung function study, and after 2 months, I myself had to request a visit with the respiratory therapist and referral to Dr. McShane. She is addressing an underlying issue that may have predisposed me to getting my lung infection and also gave me instructions and guidance with the help of her RT to help avoid lung infections. I am currently using the therapies twice daily at home. I was given vials to send in monthly sputum samples. Her staff facilitated obtaining a nebulizer through the hospital pharmacy as well as in arranging for monthly shipments of the saline. A hundred stars.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Sep 16, 2022
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Dr.McShane listens and explains well. She does not hurry through the appt. , and cares about my individual case & needs. She’s an amazing doctor.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Beth – Aug 16, 2022
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Outpatient office visit
She explains all procedures and plan of care where you understand the positive and negative of your treatment. She listens to you and tries her best to help. I highly recommandher
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jul 29, 2022
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Bronchiectasis and NTM
Will and would highly recommend Dr. McShane to anyone dealing with NTM and Bronchiectasis. Realized a lot of advances in this area aiming in improving patients wellbeing. Dr. has great communication with her patients breaking it down to a comprehendible level. This Center was recommended by my Mothers pulmonologist in Houston as this is all that they specialize in and it shows.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
W S Crichton – Jul 21, 2022
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Rare Care
I consulted Dr. McShane to review my current treatment regimen. She was completely up to date with my condition, explained the nuances of my disease, and answered all my questions directly and simply. Her breadth of knowledge was reassuring, and her manner of communicating was clear, concise, and compassionate.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
DWMatt – Jul 19, 2022
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Professional and very friendly as well as her office staff. Great Doctor. Would highly recommend.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Sherry Massingill – Jul 03, 2022
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Dr McShane displays professionalism, compassionate Care and projects absolute interest in my concerns and Care!!!!
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Geraldine Wozniak – Jun 30, 2022
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Leave a review

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About Me

biography

Dr. Pamela McShane, MD is a pulmonologist in Tyler, TX. Dr. McShane has extensive experience in Obstructive Lung Disease. She is affiliated with medical facilities such as UT Health North Campus Tyler and St. Luke's Health-Memorial San Augustine. She is accepting new patients and telehealth appointments.
  • Pulmonary Disease

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Loyola University Chicago School Of Dentistry

    Medical School
American Board of Medical Specialties®
American Board of Internal Medicine®
Pulmonary Disease
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
  • English

  • Arabic

  • A Phase 2 randomised study to establish efficacy, safety and dosing of a novel oral cathepsin C inhibitor, BI 1291583, in adults with bronchiectasis: Airleaf, 2023-06-26

  • The 6-minute walk test predicts mortality in a pulmonary nontuberculous mycobacteria-predominant bronchiectasis cohort, 2022-01-21

Locations

Practice

UT Health North Campus Tyler11937 US Highway 271 Tyler, TX 75708
1

Practice

UT Health Tyler1000 S Beckham Ave Tyler, TX 75701
2

Affiliated Hospitals

  • UT Health North Campus Tyler

    11937 US Highway 271
    Tyler, TX 75708
    Recipient of 2
    hospital awards

    Outstanding Patient Experience Award™ (2024, 2023)

    Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

    View all awards

    How patients felt about the care they received at this hospital.

    86%
    Patients said that doctors always listened to them and explained things well

    10% higher than the national average

    86%
    Patients said they were given information about recovering at home

    2% higher than the national average

    View all patient feedback
  • St. Luke's Health-Memorial San Augustine

    511 E Hospital St
    San Augustine, TX 75972
  • UT Health Pittsburg

    2701 US Highway 271 N
    Pittsburg, TX 75686

    How patients felt about the care they received at this hospital.

    94%
    Patients said that doctors always listened to them and explained things well

    12% higher than the national average

    93%
    Patients said they were given information about recovering at home

    5% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality