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Dr. Pamela Santone, DO

Dr. Pamela Santone, DO

Family Medicine*
25+ years of experience

Dr. Pamela Santone, DO is a family medicine physician in Grand Prairie, TX and has over 25 years of experience in the medical field. She graduated from University NORTH TX Health SCI Center College OF OSTEO MED in 1997. She is affiliated with medical facilities such as Medical City Arlington and Methodist Mansfield Medical Center. She is accepting new patients.

4.2 Star Rating
Based on 28 reviews 4.2 Star Rating (28 reviews)

Methodist Family Health Center - South Grand Prairie

4560 Lake Ridge Pkwy Ste 200 Grand Prairie, TX 75052
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Dr. Santone's Reviews

Likelihood to recommend Dr. Santone

4.2
28 ratings, 9 with a written review
5 star
75%
75%
4 star
4%
4%
3 star
0%
0%
2 star
7%
7%
1 star
14%
14%

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Dr. Santone is caring, interested in the whole person, not just the disease. Great listener, always easy to talk to. She or her off respond quickly to messages and calls.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Patricia Shull – Nov 14, 2022
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Great Friendly staff
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
Helpful
JP – Apr 28, 2021
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I've been a patient of Dr. Santone's for about 2 years now. She is so caring and compassionate. I came to her as a recommendation from friends. My dr I was seeing was not taking care of my needs and all of my conditions. I have been in better health under her care. I have diabetes as well as many other conditions. When I was put on insulin I cried and cried and she held me and assured me she was going to fight alongside me to get me back on track. My confidence in her is off the charts.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 others found this helpful
Helpful
Katrina Jones in Grand Prairie – Jan 02, 2019
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Very unprofessional Doctor. Took advantage of my 17/18 year old by given her an unapproved shot while my consent. My daughter has turned 18 about a week or 2 and this Dr. asked her if she wanted a certain shot; my daughter that doesn't know anything about the shot, said Yes...then I confronted the Doc. and she said that my daughter was an adult and old enough to take care of her ownself. If your kids are about to be adults, be careful!! because you might have NO say anymore.
What went well
  • Office environment
  • Staff friendliness
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
2 others found this helpful
Helpful
Linda in Grand Praririe, TX – Dec 06, 2018
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Great doctor!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Aleta Pierce – Jul 23, 2018
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Dr. Santone is caring, intelligent, and precise. Her staff is courteous and very accommodating. Excellent experience. I've recently moved to New York and have not found anyone that compares!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
JoAnn Lira in New York, NY – Jun 10, 2017
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Dr. Santone is a great doctor. She listens & shows genuine compassion & concern. After having surgery, I had really bad headaches & felt like the surgeon was blowing me off. I made an appointment to see Dr. Santone. The headaches subsided a couple days later, so I cancelled the appointment. Dr. Santone personally called to check on me to make sure the headaches were gone & I was okay. It made me feel good that she went above & beyond to check on me even after I cancelled my appointment.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Dyamond in Arlington, TX – Apr 10, 2017
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Dr. Santone lacks empathy and is quite curt and not in tune with the needs of her patients. My mom has been going to her for years and within the last few years started struggling with balance and other issues. It wasn't until I told my mom that she should probably see a neurologist that the doctor actually recommended one. And on the occasions when I have visited the doctor with my mother she has exercised little care and concern for her overall well being. She sort of just checks the box an
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
3 others found this helpful
Helpful
Dallas, TX – Jan 25, 2017
I am sorry you did not perceive the empathy and... Read More
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Dr. Santone is one of the most caring and professional family practice doctors I've had. She listens to my concerns, and provides easy and understandable explanations and treatment plans. I would be happy to recommend her to any one looking for a family practice physician.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
10 others found this helpful
Helpful
Dave in Grand Prairie, TX – Jan 10, 2016
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About Me

biography

Dr. Pamela Santone, DO is a family medicine physician in Grand Prairie, TX and has over 25 years of experience in the medical field. She graduated from University NORTH TX Health SCI Center College OF OSTEO MED in 1997. She is affiliated with medical...read more

  • Family Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Penn State University

    Undergraduate School

  • University North Tx Health Sci Center College Of Osteo Med

    Medical School, 1997
American Board of Medical Specialties®
American Board of Family Medicine®
- 
Family Practice
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

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Locations

Methodist Family Health Center - South Grand Prairie

Methodist Family Health Center - South Grand Prairie4560 Lake Ridge Pkwy Ste 200 Grand Prairie, TX 75052
1
  • Call
  • Fax
  • Hours
    • Mon: 9:00am - 6:00pm
    • Tue: 9:00am - 6:00pm
    • Wed: 9:00am - 6:00pm
    • Thu: 9:00am - 6:00pm
    • Fri: 9:00am - 6:00pm
  • Directions
(972) 263-5272
See all Family Doctors in Grand Prairie, TX