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Dr. Paul Francis, MD

Dr. Paul Francis, MD

Neurosurgery*
30+ years of experience

Dr. Paul Francis, MD is a neurosurgeon in Scottsdale, AZ and has over 30 years of experience in the medical field. He graduated from SAINT JOSEPHS MEDICAL CENTER / SCHOOL OF RADIOLOGIC TECHNOLOGY in 1994. He is affiliated with medical facilities Banner Desert Medical Center and HonorHealth Scottsdale Shea Medical Center. He is accepting new patients.

4.2 Star Rating
Based on 45 reviews 4.2 Star Rating (45 reviews)

Practice

8412 E Shea Blvd Ste 100 Scottsdale, AZ 85260

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Dr. Francis is a Healthgrades Choice provider in Neurosurgery

The Healthgrades Choice designation helps you understand the most important factors to consider when choosing a healthcare professional. This designation is earned based on four set standards.
Read our methodology

  • Above average experience
  • Good hospital quality
  • Good patient ratings
  • No healthcare sanctions

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Dr. Francis' Reviews

Likelihood to recommend Dr. Francis

4.2
45 ratings, 19 with a written review
5 star
78%
78%
4 star
2%
2%
3 star
2%
2%
2 star
2%
2%
1 star
16%
16%

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None better or more honest.
Dr. Francis has performed my back surgeries and been an excellent advisor for my medical questions. I have no hesitation recommending him for all of your neurosurgical needs
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Lee Leibowitz – Mar 18, 2025
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Dr Francis did my spinal surgeries neck and back in 2005 and 2006. He was amazing. He is very intelligent and handles his patients with care and waa sympathetic to my needs. I was scared of what I was going to go through but his kind and sympathetic manner took away my fear. I highly recommend him
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Wanda M – Jun 05, 2024
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The best
Though this was several years ago, Dr. Francis did two surgeries on my husband over 18 or so months. It was neck--plate over 5 cervicals. He could not have been better at explaining the MRI, what had happened, what he recommended and answering questions completely and in a way we could understand. We could not have been happier with the results. His team is extraordinary and his office could not be more helpful. Highly recommend.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
NCSRHG – Dec 11, 2023
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THE BEST!
Dr. Francis is kind, honest, and highly skilled. I am so happy with his office and his bedside manner pre and post surgery. At 56 years old, I was spending 23 hours a day laying on my bed in the fetal position because of my back pain. After exhausting all non-surgical options and meeting with several neuro-surgeons, Dr. Francis was the surgeon of choice. I especially liked how he pulled up my MRI in his office and showed me what was happening. I liked that he didn't over promise, did as much as he thought necessary, and understood the pain I was in so prioritized getting me in for my surgery - asap. I have already referred others to him and will continue to do so. I trust him implicitly. If I need more surgery, he will be the neuro-surgeon I call without hesitation.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
LisaLisa – Jul 19, 2023
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Cervical Spine Surgery
Compassionate and Thoughtful. Thank You For Caring For Me.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Maria Tyburski – Jul 11, 2022
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I was told that this surgeon said I would need an anterior & posterior fusion to fis my lumnar issues. As I was about to go into the OR, he changed his mind & told me he was only going anteriorly. Here I am, just a few years later, needing that very vertebrae re-fused along with 2 others. Then, in a year from now, I need to h ave my scoliosis fixed. I would not go to Paul Francis if my life depended on it. The pain is too great.
What went well
  • Appointment scheduling
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
Helpful
Jul 04, 2021
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Dr. Francis recently performed surgery on my Mother in law. The care he took in the initial appointment was so thorough. He took such great care of her that I cannot say enough good things. Would HIGHLY recommend this surgeon. Plus his staff is amazing too!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Alex – Sep 30, 2020
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Saw Dr. Francis in his Scottsdale office a week ago & it’s been years and I mean 25+ years since I have met such a personable, friendly, patient-centered doc. It reminded me of visits from my childhood to my beloved small town doctor (who still made house calls, until he retired, if it was an emergency!) Dr. Francis & I didn’t see eye to eye on a lot of things, but his perception is understandably skewed by nature of his profession, so I didn’t take offense. What impressed me was the time he took with each patient carefully reviewing records, which in & of itself is nearly unheard of these days (why? Bc the more patients they see, the more insurance reimburses for a visit). He not only reviewed my history & radiology reports, but the images themselves; often disagreeing with the Radiologist’s findings (instead of accepting the report as the de facto last word as many busy doctors are guilty of doing.) I chose Dr. Francis for my spine surgery because he’s meticulous & obviously cares.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
5 others found this helpful
Helpful
Rachael Hamilton – May 08, 2020
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Dr. Francis is a fre***king rock star! My husband can walk again!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
6 others found this helpful
Helpful
DMBW – Jan 15, 2020
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He found the problem when no other doctor could. Walking again in 3 days. Thank God for Dr. Francis!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
3 others found this helpful
Helpful
DMB – Jan 14, 2020
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Excellent! Very knowledgeable, very informative, very approachable, friendly, kind, good listener and professional!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
4 others found this helpful
Helpful
Teso – Dec 31, 2019
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If you want a redo of your surgery within five years this is your go-to guy.
What went well
No results
What could be improved
  • Didn't trust the provider's decisions
3 others found this helpful
Helpful
Dec 25, 2019
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My experience with Dr P Francis was amazing! I had been to see a few Doctors and they all gave me a different diagnosis, I was told to go to pain management in which I don’t want to go there because all they wanna do is give you meds and I don’t take meds. I end up going thank GOD I did because that Doctor came in and said I’ll be right back when she returns she hands me a phone number and said Dr Francis said call his office I said if he can’t help me I’m not calling and she was like I know he can so I called. Went to his office and was told I had 3 herniated bulging disc that was pressed against my nerve root this was affecting my ability to walk, he explained everything and I immediately admitted me. Thank you Dr Francis for helping me walk again I am forever greatful for you.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Valeria in FH, AZ – May 08, 2019
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Great surgeon, even better person. Listens to his patients and answers all questions. Doesn't rush the patient out of his office.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Scott in GLENDALE, AZ – Feb 09, 2019
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My experience with dr. Francis was excellent
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Martha in Mesa, AZ – Nov 10, 2018
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Dr. Paul Francis saved me from living in a wheelchair. I can walk because of him. I'd been to three other doctors in Prescott and all didn't think I needed anything but shots in my back. NO! I lost the ability to know that I have to pee.... could have been so much worse if Dr. Francis hadn't put me in the OR 3 hours after meeting me. It's been 2 years and I cannot thank him enough. Look up Cauda Equina.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
6 others found this helpful
Helpful
B. Purdy in Yarnell, AZ – Jul 07, 2017
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I had a three level anterior cervical discectomy and fusion, I can not believe he is so down to earth and kind in todays date. He explains everything to you and will give you all options, He will even tell you if you want you can wait and watch but with these risks I will recommend not taking the risk. I was so afraid, he talked to my kids who were worried about it before surgery and after surgery. I woke up after surgery and next day went back home. I have no problems. Thanks a lot Dr Francis.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
5 others found this helpful
Helpful
Deepa in Gilbert, AZ – Feb 25, 2017
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Dr. Francis saved my life 19 years ago - brain tumor surgery. Was told by Dr. Francis how difficult it was - Surgery lasted 12 hours. Was allowed to go home from St. Joseph's Hospital after three days. Life was able to go on after that - I will always remember the name of Dr. Paul Francis, and any other doctor who has seen my before and after MRI's, have told me what a lucky lady I was and still am. Dr. Francis was "the best" and probably still is. Still counting my blessings!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 others found this helpful
Helpful
Ingelore Nowak in Carefree, AZ – Jan 07, 2017
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Talked about himself the entire time. As in the WHOLE time. Counseling was horrible. Did not explain my MRI, pathophysiology, course of disease, treatment options, nothing. Shut down every inquiry I had about treatment telling me to live with it. Straight up told me he doesn't like surgery before I said a word. Did not ask any questions or even listen to questions when I spoke up. Worst experience I have ever had from an MD. Felt more confused and frustrated after leaving.
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
12 others found this helpful
Helpful
Tempe, AZ – Jun 29, 2016
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About Me

care philosophy

To help people achieve health for life.
  • Neurosurgery

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Saint Josephs Medical Center / School Of Radiologic Technology

    Medical School, 1994
American Board of Medical Specialties®
American Board of Neurological Surgery®
Neurosurgery
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Dr. Francis is a Healthgrades Choice provider in Neurosurgery

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    Locations

    Practice

    Paul M. Francis MD PC8412 E Shea Blvd Ste 100 Scottsdale, AZ 85260
    1
    Gilbert Pulmonary & Critical Care PLLC3420 S Mercy Rd Ste 221 Gilbert, AZ 85297
    2