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Dr. Phillip Liaw, MD

Dr. Phillip Liaw, MD

Internal Medicine*
25+ years of experience

Dr. Phillip Liaw, MD is an internist in Feasterville Trevose, PA and has over 25 years of experience in the medical field. He graduated from Thomas Jefferson University in 1998. He is affiliated with medical facilities Jefferson Torresdale Hospital and Holy Redeemer Hospital. He is accepting new patients and telehealth appointments.

2.7 Star Rating
Based on 27 reviews 2.7 Star Rating (27 reviews)

Practice

23 Bustleton Pike Ste 200 Feasterville Trevose, PA 19053
Telehealth available

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Dr. Liaw's Reviews

Likelihood to recommend Dr. Liaw

2.7
27 ratings, 8 with a written review
5 star
37%
37%
4 star
4%
4%
3 star
4%
4%
2 star
0%
0%
1 star
56%
56%

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Never answers.
He prescribes medication then doesn’t want to do the prior authorization for it. Doesn’t answer messages about it. Doesn’t call back. He doesn’t write his notes correctly so then when he gets around to doing the prior authorization it’s denied. Then you have to do an appeal yourself.
What went well
  • Appointment scheduling
  • Staff friendliness
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
Helpful
Jan 21, 2025
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Excellent Doctor
Dr. Liaw has been my PCP for years. He's been an excellent and responsive doctor. He has always spent plenty of time with me as a patient. He recently saw me same day for an acute issue, so no issues with scheduling or getting in to see him either.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Oct 05, 2022
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Worst doctor ever, never responds. Been calling for results for 5 days. My mom is in pain but the doctor has no care.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
Helpful
Apr 25, 2020
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Dr. Liaw himself is fine, but his staff is rude, nasty, and arrogant.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Anonymous in Bensalem, PA – Aug 18, 2017
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THE WORST DOCTOR EVER, DONT EVEN GO THERE, HE DOES NOTHING FOR YOU A PHYSICAL IS CHECKING HEART BEAT AND LUNGS THATS IT,ANY IMAGES OR TEST, DON'T EXPECT A CALL FROM HIM WITH THE RESULTS ,YOU WILL HAVE TO CALL HIM ,TO GET THROUGH THE STAFF MAKE SURE YOU HAVE ALL DAY TO STAY ON THE PHONE AND HALF OF THEM DON'T KNOW WHAT THEY ARE DOING, THE CLINIC BEAUTIFUL..........THATS THE GOOD ABOUT THIS DOCTOR
What went well
  • Office environment
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
2 others found this helpful
Helpful
Philadelphia, PA – Mar 10, 2017
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It's not just him, It's everyone who works there. They treat you like your just a number. If your really sick, forget it. Try calling them & all you get is PRESS 5 for more options.. I don't know why I'm even spending my time here. Maybe to WARN others, DON;T GO THERE! PS. All they care about is money & they owe me $30.00. They can shove it up there, OT OU, no more room to type!
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
4 others found this helpful
Helpful
Fred in Philadelphia, PA – Jul 01, 2016
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I agree that Dr. Liaw is too conservative in treating sinusitis, leaving it to develop into more serious conditions, such as bronchitis. He ruined one of my vacations this way. He does not trust the patient to know what is going on, despite a clear history of sinusitis. Further, he did not give me exercises for a pinched nerve which I found to be extremely helpful when another doctor gave them to me a few weeks after seeing Dr, Liaw.
What went well
  • Office environment
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
2 others found this helpful
Helpful
Philadelphia, PA – Jun 24, 2016
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Dr. Liaw is often too conservative in treating an illness, leaving you to suffer until the illness progresses. This means you have to suffer until your cold symptoms develop into an URI, or bronchitis, or a sinus infection. He also under medicates by giving you a lower dosage of antibiotics or too short a course of medication to eradicate your illness. This means you start to get better then the medication stops and you get sick all over again!
What went well
  • Office environment
  • Explained conditions well
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
6 others found this helpful
Helpful
Denise B. in Philadelphia, PA – Jan 04, 2016
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About Me

biography

Dr. Phillip Liaw, MD is an internist in Feasterville Trevose, PA and has over 25 years of experience in the medical field. He graduated from Thomas Jefferson University in 1998. He is affiliated with medical facilities Jefferson Torresdale Hospital...read more
  • Internal Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Thomas Jefferson University

    Medical School, 1998
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

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Locations

Practice

Unavail23 Bustleton Pike Ste 200 Feasterville Trevose, PA 19053
1

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